Independent review of public evidence by RightCareHome

Windsor Street Care Centre

Compare alternatives before shortlisting

CQC record

Older inspection record

Why it may still merit consideration: Good CQC rating and Positive themes outweigh watchouts.

What the report adds

See whether the inspection evidence still reflects the current public picture and what to confirm now.

Check the inspection evidence · £49

Usually ready within 1 hour · Confidential · The home is not notified

RightCareHome analysis Decision snapshot

What the evidence shows

Check the open questions before you book a visit

Care Home Check runs 200+ checks on this home for £49. Usually ready within 1 hour, confidentially.

Check this home’s open questions · £49
See an example result

Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Good CQC rating
  • Positive themes outweigh watchouts
Show 1 more
  • Dementia support

Evidence to question

  • Registered manager not confirmed
  • Clarify overnight clinical cover
Show 1 more
  • Review evidence is limited

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
Show 1 more
  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · Latest CQC review Jul 2023

Official CQC record

Fees now

£6,761 - £9,383 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

GP 0.9 km · Hospital 1.7 km

Public location data

Vacancies now

Vacancies currently available

Published availability · confirm directly

Provider records

Records reviewed

Linked company record · 03073089

Recommended next step

Compare alternatives before treating this as a leading option

Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

More facility details
Registered provider
The Orders Of St. John Care Trust
Provider group
BRAND Orders of St John Care Trust
Local authority
Gloucestershire
Purpose built
Yes
Ensuite rooms
100%
Floors
3
Vacancy information checked
Nov 2025

Provider network: 62 homes; 84% rated Good or better (3 Outstanding, 49 Good, 9 Requires Improvement).

Save or share this home with familyOpen

Save Windsor Street Care Centre to review later

We’ll send practical questions for comparing this home with family, including what to check before you rely on ratings, fees or vacancies.

No spam · Useful comparison notes only

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Safety & Quality

What do the latest CQC results for Windsor Street Care Centre show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Windsor Street Care Centre CQC Rating & Inspection History

Source: Official CQC record · Latest CQC review · Jul 2023

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

↑ Improving trend
Good for 7 years

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →
CQC record date
Latest CQC review · Jul 2023
Older inspection record
View official inspection report
Registered Manager
No manager registered

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Windsor Street Care Centre?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
Suggest an update

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Physical Disability
Sight or hearing impairment
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Palliative Care
Anxiety
Show 1 more capability section

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Exit-Seeking

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • Wheelchair access
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  1. 1Who provides overnight clinical cover when needs escalate?
  2. 2How do you tailor care plans in the first 2 weeks after move-in?
  3. 3How often are families updated, and who is the main contact?

Costs & Funding

Windsor Street Care Centre: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £6,761 - £9,383 per month

£1,555 - £2,158 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

Respite
£1,555
per day
Nursing Care
From £1,963
per week
Dementia Care
From £1,660
per week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

Check Funding Routes — £69

Takes under 10 minutes · One-off payment · No subscription

Family Reviews

Windsor Street Care Centre Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

See what still needs checking — £49

Usually ready within 1 hour · Confidential · The home is not notified

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Windsor Street Care Centre, useful once you have already reviewed the main decision sections above.

Sitting in a desirable residential area of north Cheltenham, Windsor Street Care Centre provides expert residential, nursing, dementia and respite care to the elderly. Divided up into five households, each with a different specialist focus and home to a wealth of modern amenities, including beautifully decorated bedrooms equipped with ensuite bathroom facilities, plenty of stylish communal lounges, a cinema room and extensive gardens where residents and loved ones can enjoy barbeques and parties during the warmer months. Just like all Orders Of St John homes, the dedicated activities coordinator is on hand to bring light and laughter, whether it be enjoying a race day, a museum visit in Gloucestershire or a woodwork class.

Description source: Official registration profile

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

35-37 Windsor Street, Cheltenham, GL52 2DG

View on Google Maps

Nearby Amenities

Nearest Hospital
1.7 km
Nearest GP
900m
Nearest Pharmacy
500m
Bus Stops (500m)
10 stops

Neighbourhood

Overall Neighbourhood Score
79/100

Nearest green space

166m away

Transport access

5/10

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Activities & Social Life

RightCareHome analysis Daily-life evidence

Social life, outings, and engagement programmes based on available information.

9 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Reminiscence
Show 3 more activities
Pet Therapy
Yoga & Relaxation
Religious Services
Show activity programme details
One-to-one activity sessions
Organised group activities

Dining & Nutrition

1 dining services listed

Key nutrition points first

Dining Services

Communal Dining Room

Dietary Options

Diabetic
Vegetarian
5/5
Food Hygiene Rating(inspected March 2026)
Hygiene:5/5
Structural:0/5
Management:5/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Double Rooms
Own Furniture
TV in Rooms

Safety & Security

Secure Garden
Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Cafe
Bar
Cinema
Parking
Minibus
Pets Allowed

Medical & Therapy

Physiotherapy Room

Next Steps

Is Windsor Street Care Centre a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Windsor Street Care Centre

Use this care home visit checklist at Windsor Street Care Centre to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Windsor Street Care Centre

  1. 1What has changed since the last inspection, and what would look different if the home were inspected again now?
  2. 2Who provides overnight clinical cover if needs escalate?
  3. 3Who leads day to day on this floor, and how long have they been in post?

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About Windsor Street Care Centre

If you have not chosen a home yet

Start with care needs, not a list of homes

The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.

If Windsor Street Care Centre is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

Find suitable homes — £119

Up to five homes · 206 data points per home · Usually delivered within 24 hours

Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Page refreshed September 2026. Inspection, finance, hygiene, and review sources update on different schedules, so always confirm final details directly with the care home.

Reviewed by the RightCareHome research team to support shortlist and visit preparation. Our editorial standards