Independent review of public evidence by RightCareHome

Monkscroft Care Centre

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Photos show the setting, not staffing, safety or care quality.

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CQC record

Older inspection record

Aggregated public feedback

One public review mentions slow visitor access at main entrance

Why it may still merit consideration: Outstanding CQC rating and Positive themes outweigh watchouts.

What the report adds

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RightCareHome analysis Decision snapshot

What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Outstanding CQC rating
  • Positive themes outweigh watchouts
Show 1 more
  • Dementia support

Evidence to question

  • Older inspection record
  • One public review mentions slow visitor access at main entrance
Show 1 more
  • Clarify overnight clinical cover

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
Show 1 more
  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Outstanding · Latest CQC review Jul 2023

Official CQC record

Fees now

£6,870 - £9,362 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

Check travel time for regular visits

Public location data

Vacancies now

Vacancies currently available

Published availability · confirm directly

Provider records

Records reviewed

Linked company record · 03073089

Recommended next step

Compare alternatives before treating this as a leading option

Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

More facility details
Registered provider
The Orders Of St. John Care Trust
Provider group
BRAND Orders of St John Care Trust
Local authority
Gloucestershire
Purpose built
Yes
Ensuite rooms
100%
Opened
2012
Vacancy information checked
Nov 2025

Provider network: 62 homes; 84% rated Good or better (3 Outstanding, 49 Good, 9 Requires Improvement).

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Safety & Quality

What do the latest CQC results for Monkscroft Care Centre show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Monkscroft Care Centre CQC Rating & Inspection History

Source: Official CQC record · Latest CQC review · Jul 2023

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

→ Stable trend
Outstanding for 7 years

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Outstanding
Well-Led
Good
Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →
CQC record date
Latest CQC review · Jul 2023
Older inspection record
View official inspection report
Registered Manager
Doreen Paisley

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Monkscroft Care Centre?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Physical Disability
Sight or hearing impairment
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Multiple Sclerosis
Diabetes
Show 2 more
Heart Disease
Palliative Care
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Exit-Seeking

Additional Condition Support

Additional support for

End-of-Life Care

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • Wheelchair access
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  1. 1Who provides overnight clinical cover when needs escalate?
  2. 2How do you tailor care plans in the first 2 weeks after move-in?
  3. 3How often are families updated, and who is the main contact?

Staffing

RightCareHome analysis Staffing evidence

What public sources tell us about staffing levels and employee experience.

Specialist Staff
Occupational Therapist
Registered Manager
Doreen Paisley

Medication Support

Medication Administration

Costs & Funding

Monkscroft Care Centre: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £6,870 - £9,362 per month

£1,580 - £2,153 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

Nursing Care
£2,055 – £2,055
per week
Dementia Care
£1,770 – £1,885
per week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

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This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Monkscroft Care Centre Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Monkscroft Care Centre, useful once you have already reviewed the main decision sections above.

Ideally located in the heart of the beautiful spa town of Cheltenham, Monkscroft Care Centre provides expert residential, dementia, nursing and respite care to the elderly. Rated outstanding by the Care Quality Commission, this stunning Orders Of St John care home boasts a plethora of luxurious facilities, including tastefully decorated and spacious bedrooms equipped with ensuite bathroom facilities, a selection of cosy communal lounges, inviting dining areas and manicured gardens, where residents can indulge in some fresh Cotswolds air. From coffee mornings to board game competitions, the dedicated activity coordinator works closely with Monkscroft Care Centre residents to provide a source of fun and laughter.

Description source: Official registration profile

Gold Standards FrameworkDementia Friendly

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

Shelley Road, Shelley Road, Cheltenham, GL51 7DP

View on Google Maps

Nearby Amenities

Nearest Pharmacy
400m
Bus Stops (500m)
10 stops
Nearest Train Station
1.2 km

Neighbourhood

Overall Neighbourhood Score
79/100

Nearest green space

205m away

Transport access

8/10

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Activities & Social Life

RightCareHome analysis Daily-life evidence

Social life, outings, and engagement programmes based on available information.

8 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Reminiscence
Pet Therapy
Show 2 more activities
Yoga & Relaxation
Religious Services
Show activity programme details
Organised group activities

Dining & Nutrition

5 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room

Dietary Options

Diabetic
5/5
Food Hygiene Rating(inspected January 2025)
Hygiene:5/5
Structural:5/5
Management:0/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift
Hoists
Hospital Beds

Rooms

Ensuite
Single Rooms
Own Furniture
TV in Rooms

Safety & Security

Nurse Call System
Secure Garden
Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Shop
Cafe
Bar
Cinema
Parking
Minibus
Pets Allowed

Medical & Therapy

Physiotherapy Room
Sensory Room

Next Steps

Is Monkscroft Care Centre a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Monkscroft Care Centre

Use this care home visit checklist at Monkscroft Care Centre to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Monkscroft Care Centre

  1. 1Have there been any recent changes in staff turnover or approach to care?
  2. 2What has changed since the last inspection, and what would look different if the home were inspected again now?
  3. 3Who provides overnight clinical cover if needs escalate?
  4. 4How are families currently involved in care decisions and activities?

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About Monkscroft Care Centre

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Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Page refreshed September 2026. Inspection, finance, hygiene, and review sources update on different schedules, so always confirm final details directly with the care home.

Reviewed by the RightCareHome research team to support shortlist and visit preparation. Our editorial standards