How long does the assessment take?
About 2 minutes. We ask a few questions about care needs, location, and budget, then generate your personalised report.
How quickly will I get my results?
Free Report: Within 10 minutes. Professional Report: Within 24 hours. Both include personalised care home recommendations based on your priorities.
What's included in the Free report?
3 recommended care homes, an initial funding eligibility check, local area analysis, and a checklist of questions for visits. It's designed to give you a useful starting point.
What additional analysis is in the Professional report?
The Professional report adds financial stability assessment, multi-year quality trends, staff satisfaction indicators, detailed funding guidance for your council, fair cost comparison, and 27+ personalised visit questions. You can also share it with up to 5 family members.
What happens after I get the free report?
You'll receive your report within 10 minutes with 3 recommended care homes. If you'd like more detailed analysis — including financial stability checks and comprehensive funding guidance — the Professional Report is available for £119.
Can I share the report with my family?
Yes. The Professional report includes a share feature — you can give read-only access to up to 5 family members for 30 days, making it easier to discuss options together.
Why is there a fee for the Professional report?
We're funded entirely by families, not care homes. This means our analysis is independent — we have no financial relationship with the homes we assess. The £119 fee covers the comprehensive analysis and ongoing updates to our data.
What if the report doesn't help me?
We offer a 30-day refund guarantee. If you don't find the Professional report helpful, email us and we'll refund your payment.
Do you cover my local council area?
We cover all 152 Local Authority areas in England. The Professional report includes funding guidance specific to your council, with contact details and application information.
Where does your data come from?
We use official regulatory data, company accounts, food hygiene records, and staff review platforms. We update our data regularly and don't rely on care home self-reporting.
Is my information kept private?
Yes. We're GDPR compliant. Your personal information is encrypted and never shared with care homes or third parties. Your data is used solely to generate your report.
Can you identify homes at risk of closure?
Our financial analysis uses company accounts data to identify potential financial concerns. While we can't predict closures with certainty, we flag indicators that warrant attention.
What makes the Professional Report different?
The free report gives you a shortlist. The Professional Report gives you the evidence to choose between them — and the confidence to act. It compares 5 homes across 200+ data points, with match scores weighted to your priorities, category analysis, risk alerts and a 14-day action plan.
Can I find this information myself?
Much of our data comes from public sources — CQC, Companies House, food hygiene ratings. But gathering, cross-referencing and analysing data from 13 separate sources for 5 homes would take significant time. Our report brings it together in one place, with clinical suitability matching, quality trend analysis and a personalised visit checklist — ready within 24 hours.
