National Star College - Ullenwood
Verified with regulatory, financial, and public review data · April 2026
More details
At a Glance
The key facts for shortlisting National Star College - Ullenwood.
Quality
Rated Outstanding · no recent inspection on record
Costs
From £6,066 / month (estimate)
Availability
Vacancies currently available
Location
Check travel time for regular visits
Financial Stability
Elevated financial risk — ask about long-term plans
About National Star College - Ullenwood
National Star College - Ullenwood is a care home with nursing in Cheltenham, South West, operated by National Star Foundation since 2011. The home has 88 beds and is rated Outstanding by the national care regulator. Qualified nursing staff are on-site 24 hours.
Care & Medical
Can this home safely meet your care needs?
Check supported conditions, specialist capability, and clinical coverage before shortlisting.
Care Capabilities
Service Types
What type of care is provided
Officially Registered Services
Registered with the regulator for
Specialisms
Specialist experience with
Show 2 more capability sections
Conditions
Can support people living with
Additional Conditions & Support
Additional support for
Care Fit at a Glance
Only on RightCareHomeHow well this home matches common care needs — based on registration data and services offered.
Likely a good fit if you need
- Nursing care
- 24/7 nurse cover
- Wheelchair access
Important questions before deciding
- How do you tailor care plans in the first 2 weeks after move-in?
- How often are families updated, and who is the main contact?
Staffing
Only on RightCareHomeWhat public sources tell us about staffing levels and employee experience.
Nursing Procedures
Medication Support
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Activities & Social Life
Only on RightCareHomeSocial life, outings, and engagement programmes based on available information.
4 activities listed
Individual and group options availableShow activity programme details
Dining & Nutrition
7 dining services listed
Key nutrition points first
Dining Services
Facilities & Features
1 feature groups available
Essential features shown first
Accessibility
Safety & Quality
How safe and well-led is this home right now?
Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.
Quality Snapshot
Current inspection ratings and how they compare to previous assessments.
Inspection Ratings by Category
This rating is based on an inspection over two years ago. The Care Home Check report tracks whether conditions have changed since then.
Financial Health
Only on RightCareHomeBased on accounts filed Aug 2025
Financial Stability
Corporate Details
Risk Signals
- •
Director Stability
4 resignations in the last 2 years
Secured Debt
Red Flags (1)
- •
Costs & Funding
Can this option work for your budget now and long-term?
See weekly and monthly estimates first, then check which funding routes are realistic.
Costs & Funding
Estimated fees and funding options based on registration records and regional benchmarks.
Typical weekly care cost
From £1,395 per week
≈ £6,066 per month
Estimate based on 52 weeks / 12 months.
You may pay less if eligible for council or NHS-funded care.
How care at this home can be funded
Your council contributes based on a financial assessment. You may still pay a contribution.
Not sure how you'd pay for care?
This home accepts council and NHS funding. Our Funding Guide checks whether you qualify — covering NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Eligibility — £69Takes under 10 minutes · Included free with the Personalised Matching Report
What's Included
Lottie has not partnered with this home; no verified pricing is available. indicatve fee estimate only.
Compare costs across all homes in Cheltenham.
Show more guidance links
Family Feedback
What do families consistently say?
Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.
What Families Say
We read every public review families have left about this home — across Google, care directories, and independent platforms — to find the patterns a star rating cannot show.
Based on 30 verified family reviews.
What Families Say
Public feedback is still limited for this home. We show early patterns below to support your visit planning.
How Families Rate This Home
Based on 53 detailed ratings across 11 aspects
Showing 8 of 11 rated aspects
Families value most
Most frequent family priorities:
- development of independence skills (Medium impact · 4 mentions)
- respect for dignity and individuality (Medium impact · 3 mentions)
Show more points
- positive, supportive atmosphere (Medium impact · 3 mentions)
- communication with families (Medium impact · 2 mentions)
Questions to ask on your visit
- Ask about staff turnover and how continuity is maintained.
- Observe how residents interact with staff and each other.
Show more points
- Request examples of how independence is supported day-to-day.
Signals to review before deciding
Potential risk signals to validate during your visit:
- staffing consistency concerns (1 mention)Medium priority
What Families Are Saying
“She has developed her independence skills and confidence to a high level and learnt things that will last a lifetime.”
— Family member
“She had been supported to develop and express her own opinions and given absolute dignity and respect.”
— Family member
Rating Trends Over Time
This home has 4 years of review data. See which aspects are improving, which need attention, and how recent ratings compare.
See full trends — £49Who this home may suit
- Young people with disabilities seeking independence and confidence
- Families wanting strong communication and involvement
- Those valuing a lively, inclusive environment
Decision gaps before shortlisting
Details on staff turnover and cover arrangements
Continuity of care is crucial for trust and stability.
Request recent staff retention figures and ask about use of agency staff.
Specifics on how dignity and respect are maintained for all residents
Families want assurance this is consistent, not just for some.
Ask for examples and policies on dignity in daily routines.
Most-mentioned positives
Common positive phrases seen across family feedback:
Signals to check on visit
Repeated concern phrases and risk checks:
In families' own words
“She has developed her independence skills and confidence to a high level and learnt things that will last a lifetime.”
“She had been supported to develop and express her own opinions and given absolute dignity and respect.”
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.
Ready to verify what family feedback may be pointing to?
Care Home Check combines review patterns with finance, staffing and inspection context, then turns them into better visit questions before you decide.
Independent checks before you decide
Location & Practical
Will regular visits and day-to-day logistics be practical?
Assess travel convenience, nearby services, and neighbourhood context for family peace of mind.
Practical Information
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Location & Neighbourhood
Only on RightCareHomeNational Star College, Ullenwood, Cheltenham, GL53 9QU
View on Google MapsNearby Amenities
Neighbourhood
Transport access
0/10
Local amenities
0/10
Next Steps
What should you do before making a final decision?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Common Questions About National Star College - Ullenwood
Visit Checklist
Use this short checklist during your visit to National Star College - Ullenwood and compare answers across homes.
Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.
Save National Star College - Ullenwood to review later
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Care Home Check
What this page cannot tell you
You have seen the public picture. The Care Home Check report checks the things families usually only discover after moving in — finances, staffing reality, and what to ask on your visit.
Public warning signs are already visible
We can already see early warning signals in public data. The full report checks whether they are isolated issues or part of a wider pattern.
Public signals already visible on this page
Is this home financially sound?
We check the company accounts, ownership changes, and director history — the things that show whether a home is stable for years to come.
Know before you commit, not after.
What do staff actually experience?
Employee reviews from recruitment platforms reveal whether staff feel supported and well-managed — which directly shapes the care your relative receives.
The inside view families rarely see.
What should you ask on your visit?
Based on everything we find — inspections, reviews, finances, staffing — we write questions specific to this home, so your visit leads to real answers.
Turn a guided tour into a proper conversation.
Independent checks before you decide