Basildon · SS15 4DP
Usually ready within 1 hour · Confidential · The home is not notified
Jump to the free analysis ↓Photos not available
Glenroyd House is listed as a residential care home. The published inspection rating is Good (May 2019). The overall family feedback rating is low. The available themes do not explain all the reasons behind it.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
Email me the care home toolkit
Five general checklists and four follow-up emails over two weeks to help you research Glenroyd House. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Routine inspection: Apr 2019
A data review is not a new inspection.
Listed support includes learning disability support. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.
Discuss fees with the home
Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.
Loading review patterns and visit prompts.
Background context
Provider and registration context for Glenroyd House, useful once you have already reviewed the main decision sections above.
Glenroyd House is a residential care home in Basildon, East of England, operated by Glenroyd House Limited since 2010. The home has 8 beds and is an inspection rating of Good.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
26 High Road North, Laindon, Basildon, SS15 4DP
Open mapDaily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Nutrition details available
Key nutrition points first
Evidence scope for this section
A reliable facilities inventory is not present in the current public evidence. Confirm the facilities that matter directly with the home; Care Home Check adds the wider quality and risk context.
Loading provider public-record checks for this home.
Are you the provider for Glenroyd House?
Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Ask about how staff support residents' independence day-to-day
Check cleanliness in shared and private areas
Observe staff interactions with residents for warmth and professionalism
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.7 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Ask Glenroyd House for a written weekly quote covering the care required, what is included and any extras. Compare the quote with local care home fees in Basildon.
Glenroyd House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
Glenroyd House has 8 registered beds. Personal care is the listed service.
The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.7 out of 5.
Glenroyd House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for Glenroyd House is "Good". No enforcement actions are currently recorded.
Glenroyd House is operated by GLENROYD HOUSE LIMITED (Company registration number: 04326288). Ownership type: private_equity.
There are no current enforcement actions recorded against Glenroyd House in the inspection history.
Glenroyd House's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 30 September 2024. This is not a credit rating, solvency assessment or prediction about the home.
Ask Glenroyd House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing Glenroyd House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Basildon to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history for Glenroyd House looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.
Glenroyd House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 11 March 2025.
When visiting Glenroyd House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for Glenroyd House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on Glenroyd House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
Get the Care Home Check — £49Usually ready within 1 hour · Confidential · The home is not notified
If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If Glenroyd House is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.
Discuss fees with the home
Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
The overall family feedback rating is low. The available themes do not explain all the reasons behind it.
What matters to families:
Feedback raises these points. Ask the home how it handles them in day-to-day care:
Positive experiences described in family feedback:
Use these feedback themes as prompts while you are on the floor and speaking with staff or families:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
We have not yet obtained turnover or profit-and-loss figures for this provider review.
This is a gap in the information available for this check. It does not mean that the provider failed to file information or that the figures are adverse.
Ask: Can the provider share recent turnover and profit-or-loss information, or explain which current continuity information is available?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to GLENROYD HOUSE LIMITED · Company no. 04326288. Accounts dated: Sept 2024.
Linked provider
GLENROYD HOUSE LIMITED
Company record
04326288
Match
Confirmed
Information gap · provider-level information · record date not available
Current provider information can help a family ask about continuity arrangements without turning missing data into a negative conclusion.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Basildon, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Basildon care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.