Gifford House Care Home

Basildon · SS13 2EY

Care type
Nursing Home
Indicative weekly fees
From £1,295/week
Inspection rating
GoodRating published Nov 2023
Capacity
102 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Gifford House Care Home is listed as a nursing home. The published inspection rating is Good (Nov 2023). The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The inspection Well-Led domain was rated below Good in 2023.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Family feedback highlights staff kindness and empathy
  • Dementia support

Points to explore

  • Well-Led rating below Good (2023)
  • Family feedback: rude or unhelpful staff interactions
  • Family experiences differ on communication with families

What we cannot confirm

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
  • Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.

Checks for any home

  • Whether the latest public records still match day-to-day care
More facility details
Registered provider
AMS Care Limited
Provider group
-
Local authority
Essex
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Five general checklists and four follow-up emails over two weeks to help you research Gifford House Care Home. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Gifford House Care Home Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Requires improvement
Inspection record date
Inspection report published · Nov 2023
Registered Manager
Susan Jacqueline Doyle
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, sight or hearing impairment support, physical disability support. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Sight or hearing impairment support
  • Physical disability support
  • Nursing care
Find nursing homes near SS13 2EY

Important limitations

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
  • Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Sight or hearing impairment
Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Multiple Sclerosis
Palliative Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Registered Manager
Susan Jacqueline Doyle

Gifford House Care Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,295/week

From ≈ £5,631 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

How care at this home can be funded

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Gifford House Care Home, useful once you have already reviewed the main decision sections above.

Gifford House Care Home is a care home with nursing in Basildon, East of England, operated by AMS Care Limited since 2010. The home has 102 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

London Road, Bowers Gifford, Basildon, SS13 2EY

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Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

447m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5
Food Hygiene Rating(inspected May 2025)
Food handling:Good
Premises condition:Very good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access

Rooms

Ensuite

Safety & Security

Nurse Call System
Show 1 more feature group

Lifestyle & Amenities

Garden
TV Lounge

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Gifford House Care Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Gifford House Care Home

Take this care home visit checklist with you when you call or visit.

  1. Ask about staff turnover and how new staff are supported.

  2. What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?

  3. How do you support residents who wander or become distressed in practice?

  4. Observe staff interactions with residents and visitors.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Gifford House Care Home

What does the inspection rating for Gifford House Care Home show?

The published overall inspection rating is Good. The inspection report was published on 11 November 2023.

Is Gifford House Care Home a good care home?

The published overall inspection rating is Good. The inspection report was published on 11 November 2023. The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.3 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Gifford House Care Home cost per week?

Indicative weekly fees at Gifford House Care Home: From £1,295/week. Confirm your assessed quote, including care and extras, with the home.

Does Gifford House Care Home accept NHS or local authority funding?

Gifford House Care Home accepts local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Gifford House Care Home a nursing home or a residential care home?

Gifford House Care Home is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.

Show 15 more questions
Does Gifford House Care Home provide dementia care?

Gifford House Care Home specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Gifford House Care Home have?

Gifford House Care Home has 102 registered beds. The home provides nursing care.

What do care home reviews say about Gifford House Care Home?

The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.3 out of 5.

Are Gifford House Care Home's reviews enough to make a decision?

Gifford House Care Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Gifford House Care Home safe?

The published inspection Safety rating for Gifford House Care Home is "Good". No enforcement actions are currently recorded.

Who operates Gifford House Care Home?

Gifford House Care Home is operated by AMS CARE LIMITED (Company registration number: 05734433). Ownership type: private_equity.

Has Gifford House Care Home had enforcement actions?

There are no current enforcement actions recorded against Gifford House Care Home in the inspection history.

What do public company records show about Gifford House Care Home's provider?

Gifford House Care Home's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 August 2024. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Gifford House Care Home?

Ask Gifford House Care Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Gifford House Care Home?

Before choosing Gifford House Care Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Basildon to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Gifford House Care Home's inspection rating improving or declining?

The inspection history for Gifford House Care Home looks stable rather than clearly improving or declining. The inspection report was published on 11 November 2023.

What is Gifford House Care Home's food hygiene rating?

Gifford House Care Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 2 May 2025.

What questions should I ask when visiting Gifford House Care Home?

When visiting Gifford House Care Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Gifford House Care Home?

Our visit checklist for Gifford House Care Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Gifford House Care Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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