The Hazelwell
Wirral · CH60 6SE
- Care type
- Nursing Home
- Indicative weekly fees
- From £1,550/week
- Inspection rating
- GoodRating published Mar 2025
- Capacity
- 55 beds
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What the evidence shows
The Hazelwell is listed as a nursing home. The published inspection rating is Good (Mar 2025). This topic appears in family feedback. Ask the home to explain its approach and compare it with the inspection findings.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
What stands out
- Good inspection rating
- Dementia support
- Public funding routes appear accepted
Points to explore
- Family feedback: staff
- Safe rating below Good (2025)
What we cannot confirm
- Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
- Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Checks for any home
- Whether the latest public records still match day-to-day care
More facility details
- Registered provider
- Hazelwell Care Home Limited
- Provider group
- BRAND Care Concern Group
- Local authority
- Wirral
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Five general checklists and four follow-up emails over two weeks to help you research The Hazelwell. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The Hazelwell Inspection Rating & History
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Inspection Ratings by Category
Published care capabilities
Listed support includes dementia support, physical disability support, nursing care. Confirm the support and environment needed for the individual person.
- Dementia support
- Physical disability support
- Nursing care
- Palliative or end-of-life support
Important limitations
- Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
- Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.
Care Capabilities
Service Types
What type of care is provided
Specialisms
Specialist experience with
Conditions
Can support people living with
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Behavioural Support Signals
Trained to help with
Staffing
RightCareHome analysisStaffing evidenceAvailable information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
The Hazelwell: Weekly Fees & Funding Options
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,550/week
From ≈ £6,740 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Council-funded rate — background context
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Wirral, nursing with dementia care): £958/wk
How care at this home can be funded
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
Not sure how you'd pay for care?
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
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Family Reviews
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About this care homeProvider description, registration background and accreditations.
Background context
Home profile
Provider and registration context for The Hazelwell, useful once you have already reviewed the main decision sections above.
The Hazelwell is a care home with nursing in Wirral, North West, operated by Hazelwell Care Home Limited since 2016. The home has 55 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Contact & location
Will regular visits and day-to-day logistics be practical?
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Practical Information
Visitor Accessibility
- Wheelchair accessible parking
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Explore the local areaMap, nearby health services, transport and neighbourhood context.
Location & Neighbourhood
RightCareHome analysisNeighbourhoodOldfield Road, Heswall, Wirral, CH60 6SE
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Neighbourhood
Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
0.6km away
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Dining & Nutrition
Nutrition details available
Key nutrition points first
Dietary Options
Explore daily life at this homeActivities and facilities available at this home.
Facilities & Features
5 feature groups available
Essential features shown first
Accessibility Features
Rooms
Safety & Security
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Lifestyle & Amenities
Medical & Therapy
Provider Records
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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Is The Hazelwell a good care home, and what should you do before deciding?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Questions to Ask When Visiting The Hazelwell
Take this care home visit checklist with you when you call or visit.
How many regular carers and nurses are on each shift?
What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?
How do you support residents who wander or become distressed in practice?
How does the team manage care_quality day to day?
Also ask about everyday care
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
Common Questions About The Hazelwell
What does the inspection rating for The Hazelwell show?
The published overall inspection rating is Good. The inspection rating was published on 11 March 2025.
Is The Hazelwell a good care home?
The published overall inspection rating is Good. The inspection rating was published on 11 March 2025. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.0 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
How much does The Hazelwell cost per week?
Indicative weekly fees at The Hazelwell: From £1,550/week. Confirm your assessed quote, including care and extras, with the home.
Does The Hazelwell accept NHS or local authority funding?
The Hazelwell accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Is The Hazelwell a nursing home or a residential care home?
The Hazelwell is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
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Does The Hazelwell provide dementia care?
The Hazelwell specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
How do we score dementia-specialist homes differently?
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.
How many beds does The Hazelwell have?
The Hazelwell has 55 registered beds. The home provides nursing care.
What do care home reviews say about The Hazelwell?
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.0 out of 5.
Are The Hazelwell's reviews enough to make a decision?
The Hazelwell's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
Is The Hazelwell safe?
The published inspection Safety rating for The Hazelwell is "Requires improvement". No enforcement actions are currently recorded.
Has The Hazelwell had enforcement actions?
There are no current enforcement actions recorded against The Hazelwell in the inspection history.
What continuity questions should families ask The Hazelwell?
Ask The Hazelwell how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
What should I compare before choosing The Hazelwell?
Before choosing The Hazelwell, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Wirral to find the best fit for your relative’s care needs, budget and visiting arrangements.
Is The Hazelwell's inspection rating improving or declining?
The inspection history suggests The Hazelwell's inspection position is improving. The inspection rating was published on 11 March 2025.
What questions should I ask when visiting The Hazelwell?
When visiting The Hazelwell, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
What does our visit checklist include for The Hazelwell?
Our visit checklist for The Hazelwell starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Turn the findings into a plan for your visit
Care Home Check brings the findings on The Hazelwell into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Topics to take into your visit
- How the home feels in the evening and at weekends
- How quickly call bells are answered in practice
- Whether staffing continuity feels stable on the floor
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What you receive
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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