Upminster · RM14 1AF
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The Oaks Residential Care Home is listed as a residential care home. The published inspection rating is Good (Mar 2023).
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
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Five general checklists and four follow-up emails over two weeks to help you research The Oaks Residential Care Home. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Listed support includes dementia support, wheelchair access, palliative or end-of-life support. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Additional Condition Support
Additional support for
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Published fees help you plan your budget. Assessed needs, room type and extras can change your written quote.
Published weekly fees
From £1,800/week
From ≈ £7,827 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month. Published fees may be older; confirm today’s written quote, included care and any extras with the home.
You may pay less if council or NHS-funded care applies.
Hairdressing and chiropodist visits are excluded. Dry cleaning, newspapers and hospital escorts are separately charged. The listing gives residential dementia care at £1,700–£1,900 per week. The home says residents receive two meal choices and two dessert options, with alternatives available where needed.
This compares a published starting fee with a council-funded rate for the same care category. It is price context, not a rating of care quality or a personalised quote. Self-funded fees and included services may differ.
The benchmark period is unavailable here. Treat it as background context and confirm current rates and fees.
Council-rate context (Havering, residential with dementia care): £1,378/wk
The published starting fee exceeds this benchmark by £422/wk.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Upminster.
Loading review patterns and visit prompts.
Background context
Provider and registration context for The Oaks Residential Care Home, useful once you have already reviewed the main decision sections above.
The Oaks Residential Care Home is a residential care home in Upminster, London, operated by The Oak Residential Homes Limited since 2011. The home has 26 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
28 Hall Lane, Upminster, RM14 1AF
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
0.6km away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
2 dining services listed
Key nutrition points first
Social life, outings, and engagement programmes based on available information.
2 activities listed
3 feature groups available
Essential features shown first
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Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
How do you support residents who wander or become distressed in practice?
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Good. The inspection report was published on 29 March 2023.
The published overall inspection rating is Good. The inspection report was published on 29 March 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 3.9 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Weekly fees at The Oaks Residential Care Home: From £1,800/week. Costs may vary depending on the level of care required.
The Oaks Residential Care Home accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
The Oaks Residential Care Home is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
The Oaks Residential Care Home specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
The Oaks Residential Care Home has 26 registered beds. Personal care is the listed service.
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 3.9 out of 5.
The Oaks Residential Care Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for The Oaks Residential Care Home is "Good". No enforcement actions are currently recorded.
The Oaks Residential Care Home is operated by THE OAK RESIDENTIAL HOMES LIMITED (Company registration number: 04790167). Ownership type: private_equity.
There are no current enforcement actions recorded against The Oaks Residential Care Home in the inspection history.
The Oaks Residential Care Home's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.
Ask The Oaks Residential Care Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing The Oaks Residential Care Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Upminster to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history for The Oaks Residential Care Home looks stable rather than clearly improving or declining. The inspection report was published on 29 March 2023.
The Oaks Residential Care Home's weekly fees (From £1,800/week) are above area average when compared with the local care home benchmark. Final weekly costs can vary depending on the level of care required.
Start by comparing The Oaks Residential Care Home's published weekly fees with the local care home benchmark. On this page, those fees look above area average. A higher price does not automatically mean overpaying, but you should expect clear reasons for the premium, such as stronger nursing cover, dementia support, facilities, or inspection evidence. The safest way to judge value is to compare price against care fit, inspection strength, and the unanswered questions you still have after reviewing the page.
The Oaks Residential Care Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 25 November 2024.
When visiting The Oaks Residential Care Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for The Oaks Residential Care Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on The Oaks Residential Care Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If The Oaks Residential Care Home is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
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Published fees help you plan your budget. Assessed needs, room type and extras can change your written quote.
Published weekly fees
From £1,800/week
From ≈ £7,827 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month. Published fees may be older; confirm today’s written quote, included care and any extras with the home.
You may pay less if council or NHS-funded care applies.
Hairdressing and chiropodist visits are excluded. Dry cleaning, newspapers and hospital escorts are separately charged. The listing gives residential dementia care at £1,700–£1,900 per week. The home says residents receive two meal choices and two dessert options, with alternatives available where needed.
This compares a published starting fee with a council-funded rate for the same care category. It is price context, not a rating of care quality or a personalised quote. Self-funded fees and included services may differ.
The benchmark period is unavailable here. Treat it as background context and confirm current rates and fees.
Council-rate context (Havering, residential with dementia care): £1,378/wk
The published starting fee exceeds this benchmark by £422/wk.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Upminster.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
What matters to families:
Positive experiences described in family feedback:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
Turnover, profit and EBITDA were not available in the accounts format reviewed.
We have not drawn conclusions about profitability from substitute balance-sheet fields.
Ask: Can you explain the provider’s current trading position and financial support arrangements?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to THE OAK RESIDENTIAL HOMES LIMITED · Company no. 04790167. Accounts dated: Mar 2025.
Linked provider
THE OAK RESIDENTIAL HOMES LIMITED
Company record
04790167
Match
Confirmed
Information gap · provider-level information · record dated Mar 2025
Those fields would be needed before drawing conclusions about profitability.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Upminster, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Upminster care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.