Upminster · RM14 2YP
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Derham House is listed as a nursing home. The published inspection rating is Good (Jan 2019). Family feedback highlights staff kindness and professionalism.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
Provider network: 207 homes; 75% rated Good or better (8 Outstanding, 148 Good, 26 Requires Improvement).
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Five general checklists and four follow-up emails over two weeks to help you research Derham House. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Listed support includes dementia support, nursing care, secure garden or area. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Behavioural Support Signals
Trained to help with
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Published fees help you plan your budget. Assessed needs, room type and extras can change your written quote.
Published weekly fees
From £1,800/week
From ≈ £7,827 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month. Published fees may be older; confirm today’s written quote, included care and any extras with the home.
You may pay less if council or NHS-funded care applies.
This compares a published starting fee with a council-funded rate for the same care category. It is price context, not a rating of care quality or a personalised quote. Self-funded fees and included services may differ.
The benchmark period is unavailable here. Treat it as background context and confirm current rates and fees.
Council-rate context (Havering, nursing with dementia care): £1,499/wk
The published starting fee exceeds this benchmark by £301/wk.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Upminster.
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Background context
Provider and registration context for Derham House, useful once you have already reviewed the main decision sections above.
Derham House is a care home with nursing in Upminster, London, operated by Barchester Healthcare Homes Limited since 2011. The home has 65 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Harwood Hall Lane, Upminster, RM14 2YP
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
470m away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Nutrition details available
Key nutrition points first
5 feature groups available
Essential features shown first
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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Observe staff interactions with residents and families.
Who provides overnight clinical cover if needs escalate?
Ask about how new residents are supported during transition.
Check for visible staff presence and approachability.
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Good. The inspection report was published on 24 January 2019.
The published overall inspection rating is Good. The inspection report was published on 24 January 2019. Family feedback highlights positive experiences. The combined public feedback rating is 4.6 out of 5. No current enforcement actions are recorded. Provider records: 2 director resignations were recorded in the last year. The safest next step is to compare these signals with your visit questions and care needs.
Weekly fees at Derham House: From £1,800/week. Costs may vary depending on the level of care required.
Derham House accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Derham House is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Derham House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.
Derham House has 65 registered beds. The home provides nursing care.
Family feedback highlights positive experiences. The combined public feedback rating is 4.6 out of 5.
Derham House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for Derham House is "Good". No enforcement actions are currently recorded.
Derham House is operated by BARCHESTER HEALTHCARE HOMES LIMITED (Company registration number: 02849519). Ownership type: independent.
There are no current enforcement actions recorded against Derham House in the inspection history.
Derham House's provider public-record check is: 1 point worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. The company accounts record is dated 31 December 2024. This is not a credit rating, solvency assessment or prediction about the home.
Ask Derham House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing Derham House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Upminster to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history suggests Derham House's inspection position is improving. The inspection report was published on 24 January 2019.
Derham House's weekly fees (From £1,800/week) are above area average when compared with the local care home benchmark. Final weekly costs can vary depending on the level of care required.
Start by comparing Derham House's published weekly fees with the local care home benchmark. On this page, those fees look above area average. A higher price does not automatically mean overpaying, but you should expect clear reasons for the premium, such as stronger nursing cover, dementia support, facilities, or inspection evidence. The safest way to judge value is to compare price against care fit, inspection strength, and the unanswered questions you still have after reviewing the page.
Derham House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 22 September 2025.
When visiting Derham House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for Derham House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on Derham House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If Derham House is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Published fees help you plan your budget. Assessed needs, room type and extras can change your written quote.
Published weekly fees
From £1,800/week
From ≈ £7,827 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month. Published fees may be older; confirm today’s written quote, included care and any extras with the home.
You may pay less if council or NHS-funded care applies.
This compares a published starting fee with a council-funded rate for the same care category. It is price context, not a rating of care quality or a personalised quote. Self-funded fees and included services may differ.
The benchmark period is unavailable here. Treat it as background context and confirm current rates and fees.
Council-rate context (Havering, nursing with dementia care): £1,499/wk
The published starting fee exceeds this benchmark by £301/wk.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Upminster.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
Family feedback highlights caring and attentive staff
What matters to families:
These are patterns in family experiences, not an assessment of personal suitability. Confirm individual needs with the home.
Positive experiences described in family feedback:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
Useful before a visit
Ask the provider about the findings below and what they mean for this home before you decide.
Worth asking
2 director resignations were recorded in the last year.
Director changes do not by themselves show instability at the registered manager or care-team level.
Ask: Who is currently accountable for provider-level decisions, and has local management changed?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to BARCHESTER HEALTHCARE HOMES LIMITED · Company no. 02849519. Accounts dated: Dec 2024.
Linked provider
BARCHESTER HEALTHCARE HOMES LIMITED
Company record
02849519
Match
Confirmed
Official record · provider-level information · record date not available
Company officer changes can be a useful prompt to ask who is accountable now.
Calculation detail is retained in the record review and shown without a numeric rating category.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Upminster, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Upminster care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.