What is the CQC rating for Milner House?

Milner House is rated Good by the Care Quality Commission (CQC), England's independent regulator of health and social care. The most recent inspection was on 26 February 2020. Source: CQC inspection report (https://www.cqc.org.uk/location/1-255632718).

How much does Milner House cost per week?

Weekly fees at Milner House start from £800. Costs may vary depending on the level of care required.

Does Milner House provide dementia care?

Milner House specialises in dementia care. This includes Alzheimer's disease support. The home is CQC-registered for this specialism (https://www.cqc.org.uk/location/1-255632718).

How many beds does Milner House have?

Milner House has 3 registered beds. The home provides residential care without nursing. Source: CQC registration data (https://www.cqc.org.uk/location/1-255632718).

What do residents say about Milner House?

Milner House has a 4.7 out of 5 rating based on 6 independent reviews.

Is Milner House safe?

Milner House is rated "Good" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report (https://www.cqc.org.uk/location/1-255632718).

Who owns Milner House?

Milner House is operated by NEW DIRECTIONS (BEXHILL) LIMITED (Companies House number: 03884127). Ownership type: independent.

Has Milner House had enforcement actions?

There are no current enforcement actions recorded against Milner House by the CQC. Source: CQC registration data (https://www.cqc.org.uk/location/1-255632718).

Milner House

Milner House is a residential care home in Rugby with Good CQC rating and Low public financial risk. The main areas to verify are No recent inspection on record. This page shows what looks reassuring in public records and what still needs checking before you decide whether to shortlist it.

Rated: GoodResidential Home · 3 beds

4.7Public review patterns across multiple sources

Inspection picture may be datedLow public finance risk signalReview coverage is still thinDementia support

How far is this home from you?

Page refreshed June 2026 · inspection, finance, and review sources update on different schedules

See what still needs checking — £49 Compare with similar homes in Rugby

by New Directions (Rugby) LimitedPart of -

Registered Jun 2011

Beds3

TypeResidential Home

More details

Local AuthorityWarwickshire

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What public data shows so far

Milner House shows a mixed public picture. This page highlights the visible signals, but not the full explanation behind them.

What looks reassuring

Good CQC rating
Low public financial risk
Dementia support

What needs checking

No recent inspection on record
Limited review coverage
Clarify wandering support

What this page cannot confirm

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends
How consistent staffing feels in person from shift to shift

Quality

Rated Good · no recent inspection on record

Costs

From £3,479 / month (estimate)

Availability

Vacancies currently available

Location

Check travel time for regular visits

Financial Watchlist

Low public financial risk in the latest company records

Use this page to shortlist and prepare questions.

If you need more confidence before you visit or involve family, Care Home Check interprets how these signals fit together and which ones should carry the most weight.

See cost signals See review signals See practical details

Independent analysis. This page is built from public records and review sources. No paid placement, no broker ranking.

Safety & Quality

Milner House: CQC Rating & Safety

Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.

Quality Snapshot

Source: Official inspections · No recent inspection on record

Current inspection ratings and how they compare to previous assessments.

→ Stable trend

Good for 6 years

Inspection Ratings by Category

Safe— Are people protected from harm?

Good

Effective— Does care achieve good outcomes?

Good

Caring— Are staff kind and respectful?

Good

Responsive— Does care meet individual needs?

Good

Well-Led— Is the home well managed?

Good

Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →

Last Inspection

No recent inspection on record

View official inspection report

Registered Manager

No manager registered

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

See what still needs checking — £49

Financial Health

Only on RightCareHome

Source: Public financial records

Based on accounts filed Dec 2024

Financial Watchlist

Low Public Financial Risk

Public financial records found

Company status: Active

Latest accounts filed Dec 2024

Trading since 1999 (26 years)

Below area average

What Care Home Check adds

The free page gives you a watchlist signal. The full report explains what sits behind it and what to ask before you commit.

•Who really owns and operates the home
•Whether debt, charges, or filings suggest pressure
•Whether leadership changes or review patterns raise concern
•Plain-English verdict and questions to take on your visit

Unlock the full Care Home Check

Financial Health

Loading the deeper financial checks for this home.

Costs & Funding

Milner House: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £3,479 per month

From £800 per week

Estimate based on 52 weeks / 12 months.

Check funding routes →

Not sure how you'd pay for care?

Many families pay more than they need to. Our Funding Guide screens NHS-funded care, council support and Deferred Payment routes in under 10 minutes.

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How much do care homes cost in 2026? →

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How much do care homes cost in 2026? →

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £3,479 per month

From £800 per week

Estimate based on 52 weeks / 12 months.

Check funding routes →

Not sure how you'd pay for care?

Many families pay more than they need to. Our Funding Guide screens NHS-funded care, council support and Deferred Payment routes in under 10 minutes.

Check Funding Routes — £69

Takes under 10 minutes · Included free with the Personalised Matching Report

Compare costs across all homes in Rugby.

How much do care homes cost in 2026? →

Show more guidance links

How much do care homes cost in 2026? →

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia

Mental Health

Physical Disability

Sight or hearing impairment

Learning Disability

Adults 65+

Conditions

Can support people living with

Alzheimer's

Vascular Dementia

Lewy Body Dementia

Frontotemporal Dementia

Stroke

Multiple Sclerosis

Understanding dementia care: what to look for→

Care Fit at a Glance

Only on RightCareHome

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

Dementia support
Wheelchair access

Important questions before deciding

1How do you support residents who wander or become distressed?
2Which funding routes do families most often use here?
3How do you tailor care plans in the first 2 weeks after move-in?

Family Reviews

Milner House Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

What Families Say

We read every public review families have left about this home — across Google, care directories, and independent platforms — to find the patterns a star rating cannot show.

Based on early family feedback — we recommend confirming these patterns on your visit.

4.7

Based on early family feedback — we recommend confirming these patterns on your visit

POSITIVE

Coverage: Limited

What Families Say

Public feedback is still limited for this home. We show early patterns below to support your visit planning.

Families value most

Most frequent family priorities:

Care Quality (Lower impact · 1 mention)

What these reviews suggest you probe

How are families updated when care needs change?
How do you support residents during evenings and weekends?

What these patterns may be pointing to

These patterns do not prove a problem on their own. They show where to probe in person before you rely on this review picture:

Public feedback volume is limited, so not all potential risks may be visible yet.
Confirm staffing consistency during evenings, nights, and weekends.
Ask how incidents and care changes are communicated to families.

Show more points

Ask how incidents and care changes are communicated to families.

Who this home may suit

Families seeking stable day-to-day support and clear communication routines.
Residents who benefit from a structured care environment.

Most-mentioned positives

Common positive phrases seen across family feedback:

quality of care · 1 mention

Repeated phrases worth checking in person

Use these recurring phrases as prompts while you are on the floor and speaking with staff or families:

No recurring risk phrases detected yet, but review coverage is limited. Use the checks above to validate risk areas.

Staff perspective

Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.

The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.

Ready to see how much weight these review patterns deserve?

Care Home Check combines family feedback with finance, staffing and inspection context, so you can judge whether these patterns should change your shortlist decision or just sharpen your visit questions.

How much confidence the signals deserve, what they may mean together, and what to ask next

See what still needs checking — £49See how the full check clarifies this

Analysis based on family reviews gathered from across the web to support your visit planning.

Family Reviews

Loading review patterns and visit prompts.

Background context

Home profile

Provider and registration context for Milner House, useful once you have already reviewed the main decision sections above.

Milner House is a residential care home in Rugby, West Midlands, operated by New Directions (Rugby) Limited since 2011. The home has 3 beds and is rated Good by the national care regulator. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Accessibility

Wheelchair accessible parking
Wheelchair accessible entrance

Contact & Directions

+44 1788 573318 admin@newdirectionsrugby.org.uk Visit website Get directions

Location & Neighbourhood

Only on RightCareHome

30A Vicarage Road, Rugby, CV22 7AJ

View on Google Maps

Nearby Amenities

Nearest Pharmacy

200m

Neighbourhood

Overall Neighbourhood Score

55/100

Nearest green space

254m away

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5

Food Hygiene Rating(inspected September 2024)

Hygiene:5/5

Structural:5/5

Management:5/5

Facilities & Features

3 feature groups available

Essential features shown first

Accessibility

Wheelchair Access

Rooms

Ensuite

Single Rooms

Lifestyle & Amenities

Garden

Library

Bar

Next Steps

What should you do before making a final decision?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Common Questions About Milner House

What to test on your visit

Use this short field guide at Milner House to turn public clues into practical in-person checks.

What to test on your visit to Milner House

1What has changed since the last inspection, and what would look different if the home were inspected again now?
2How do you support residents who wander or become distressed in practice?
3Who leads day to day on this floor, and how long have they been in post?

Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.

+27 personalised follow-up questions for this homeIncluded in the Care Home Check, with the reason each one matters here

Care Home Check

Where the public picture stops

This page already helps you spot the visible signals. Care Home Check adds the missing layer: how much weight to place on them, whether they change your shortlist decision, and what you need to ask before you rely on them.

The visible warning signs are only the first layer

This page can flag the warning signs. The full check shows how serious they look together, whether they repeat across finances, reviews, and operations, and whether they should change how confident you feel about shortlisting this home.

What you can already use from this page

Current CQC status: Good
Published weekly fee range
Public review pattern across available sources
Public financial risk signals from company records

What still affects decision confidence

How representative the public review sample really is
How the home feels in the evening and at weekends
How quickly call bells are answered in practice
Whether staffing continuity feels stable on the floor

Signals already visible on this page

Inspection

What Care Home Check makes clear

It does not repeat the headline signals on this page. It shows which ones matter most, how serious they look together, and whether they should change your shortlist decision.

Is this home financially sound?

We trace the operating company, accounts, and borrowing behind the home — the signals that can hint at pressure long before families feel it on the ground.

See whether the records point to low concern, watchlist pressure, or something more serious.

What do review patterns actually suggest?

We analyse family and staff feedback across platforms to surface repeated themes, contradictions, and concerns that a few snippets or star ratings will miss.

See which patterns deserve weight, which do not, and how much confidence to place in them.

What should you ask on your visit?

Based on everything we find — inspections, reviews, finances, staffing — we write questions specific to this home, so your visit leads to real answers.

Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

See what still needs checking — £49

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