Poole · BH12 3EY
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The Moorings is listed as a residential care home. The published inspection rating is Outstanding (Oct 2019). The overall family feedback rating is low. The available themes do not explain all the reasons behind it.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
Provider network: 9 homes; 100% rated Good or better (1 Outstanding, 8 Good).
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Five general checklists and four follow-up emails over two weeks to help you research The Moorings. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.
Routine inspection: Jul 2019
A data review is not a new inspection.
Listed support includes learning disability support, physical disability support, wheelchair access. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Behavioural Support Signals
Trained to help with
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,300/week
From ≈ £5,653 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Bournemouth, Christchurch and Poole, residential): £1,220/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Poole.
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Background context
Provider and registration context for The Moorings, useful once you have already reviewed the main decision sections above.
The Moorings is a residential care home in Poole, South West, operated by Harbour Care (UK) Limited since 2011. The home has 6 beds and is an inspection rating of Outstanding.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
69 Brixey Road, Parkstone, Poole, BH12 3EY
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
272m away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Food standards and dining arrangements based on hygiene records and published information.
Evidence scope for this section
The current public evidence does not support a reliable dining and nutrition profile for this home. Confirm the arrangements that matter directly and use the published food hygiene evidence where available.
4 feature groups available
Essential features shown first
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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.0 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at The Moorings: From £1,300/week. Confirm your assessed quote, including care and extras, with the home.
The Moorings accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
The Moorings is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
The Moorings has 6 registered beds. Personal care is the listed service.
The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.0 out of 5.
The Moorings's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for The Moorings is "Good". No enforcement actions are currently recorded.
The Moorings is operated by HARBOUR CARE (UK) LIMITED (Company registration number: 07838042).
There are no current enforcement actions recorded against The Moorings in the inspection history.
The Moorings's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 December 2024. This is not a credit rating, solvency assessment or prediction about the home.
Ask The Moorings how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing The Moorings, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Poole to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history for The Moorings looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.
When visiting The Moorings, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for The Moorings starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on The Moorings into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If The Moorings is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,300/week
From ≈ £5,653 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Bournemouth, Christchurch and Poole, residential): £1,220/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Poole.
Explore family feedback and prepare questions about communication, daily routines and staffing for your visit.
RightCareHome analysis of family feedback
The overall family feedback rating is low. The available themes do not explain all the reasons behind it.
Questions for your visit
Ask how the team keeps families informed, responds to feedback and supports residents through changes in their care.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
We have not yet obtained turnover or profit-and-loss figures for this provider review.
This is a gap in the information available for this check. It does not mean that the provider failed to file information or that the figures are adverse.
Ask: Can the provider share recent turnover and profit-or-loss information, or explain which current continuity information is available?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to HARBOUR CARE (UK) LIMITED · Company no. 07838042. Accounts dated: Dec 2024.
Linked provider
HARBOUR CARE (UK) LIMITED
Company record
07838042
Match
Confirmed
Information gap · provider-level information · record date not available
Current provider information can help a family ask about continuity arrangements without turning missing data into a negative conclusion.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Poole, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Poole care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.