Elizabeth House

Poole · BH12 4PX

Care type
Residential Care Home
Indicative weekly fees
From £1,300/week
Inspection rating
GoodRating published May 2024
Capacity
43 beds
Care Home Check · £49

Usually ready within 1 hour · Confidential · The home is not notified

Jump to the free analysis ↓
1 / 1
RightCareHome analysisDecision snapshot

What the evidence shows

Elizabeth House is listed as a residential care home. The published inspection rating is Good (May 2024). Family feedback highlights welcoming staff.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Family feedback highlights welcoming staff
  • Dementia support

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Care South
Provider group
BRAND Care South
Local authority
Bournemouth, Christchurch and Poole

Provider network: 14 homes; 86% rated Good or better (12 Good).

Get a care home toolkit or share this homeOpen

Email me the care home toolkit

Five general checklists and four follow-up emails over two weeks to help you research Elizabeth House. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Elizabeth House Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

↑ Improving trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Inspection record date
Inspection rating published · May 2024
Registered Manager
Donna Claire Moss
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, sight or hearing impairment support, physical disability support. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Sight or hearing impairment support
  • Physical disability support
  • Palliative or end-of-life support
Find residential care homes near BH12 4PX
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Sight or hearing impairment
Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Diabetes
Palliative Care
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Exit-Seeking

Additional Condition Support

Additional support for

Challenging Behaviour
Speech/Communication

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Donna Claire Moss

Elizabeth House: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,300/week

From ≈ £5,653 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

The menu is cooked and prepared onsite by kitchen staff; the home caters for dietary requirements and meal preferences.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Bournemouth, Christchurch and Poole, residential with dementia care): £1,366/wk

How care at this home can be funded

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

Check Funding Routes — £69

Takes under 10 minutes · One-off payment · No subscription

Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Elizabeth House, useful once you have already reviewed the main decision sections above.

Elizabeth House is a residential care home in Poole, South West, operated by Care South since 2010. The home has 43 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

Dolbery Road, Parkstone, Poole, BH12 4PX

Open map

Nearby Amenities

Nearest Hospital
200m
Nearest GP
1.3 km
Nearest Pharmacy
700m
Bus Stops (500m)
8 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

1.1km away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

2 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals

Dietary Options

Halal
Kosher
Pureed
Soft Diet
Thickened Fluids
Diabetic
Low Sodium
Low Fat
Renal Diet
Vegetarian
Vegan
Gluten-Free
Dairy-Free
Nut-Free
Fortified
5/5
Food Hygiene Rating(inspected December 2025)
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

5 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Pet Therapy
Show activity programme details
✓Organised group activities

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Own Furniture

Safety & Security

Nurse Call System
Secure Unit
Show 1 more feature group

Lifestyle & Amenities

Garden
TV Lounge
Library
Hairdresser
Bar
Minibus

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Elizabeth House?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
Suggest an update

Next Steps

Is Elizabeth House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Elizabeth House

Take this care home visit checklist with you when you call or visit.

  1. Ask how staff support new residents during their first weeks.

  2. Check how often families receive updates and who provides them.

  3. See how personal preferences (like pampering or outings) are accommodated.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How often is the care plan reviewed, and who is involved?

  4. May we speak with a current resident family member?

Common Questions About Elizabeth House

What does the inspection rating for Elizabeth House show?

The published overall inspection rating is Good. The inspection rating was published on 29 May 2024.

Is Elizabeth House a good care home?

The published overall inspection rating is Good. The inspection rating was published on 29 May 2024. Family feedback highlights positive experiences. The combined public feedback rating is 4.2 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Elizabeth House cost per week?

Indicative weekly fees at Elizabeth House: From £1,300/week. Confirm your assessed quote, including care and extras, with the home.

Does Elizabeth House accept NHS or local authority funding?

Elizabeth House accepts local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Elizabeth House a nursing home or a residential care home?

Elizabeth House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 15 more questions
Does Elizabeth House provide dementia care?

Elizabeth House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Elizabeth House have?

Elizabeth House has 43 registered beds. Personal care is the listed service.

What do care home reviews say about Elizabeth House?

Family feedback highlights positive experiences. The combined public feedback rating is 4.2 out of 5.

Are Elizabeth House's reviews enough to make a decision?

Elizabeth House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Elizabeth House safe?

The published inspection Safety rating for Elizabeth House is "Good". No enforcement actions are currently recorded.

Who operates Elizabeth House?

Elizabeth House is operated by CARE SOUTH (Company registration number: 02565033).

Has Elizabeth House had enforcement actions?

There are no current enforcement actions recorded against Elizabeth House in the inspection history.

What do public company records show about Elizabeth House's provider?

Elizabeth House's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Elizabeth House?

Ask Elizabeth House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Elizabeth House?

Before choosing Elizabeth House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Poole to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Elizabeth House's inspection rating improving or declining?

The inspection history suggests Elizabeth House's inspection position is improving. The inspection rating was published on 29 May 2024.

What is Elizabeth House's food hygiene rating?

Elizabeth House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 23 December 2025.

What questions should I ask when visiting Elizabeth House?

When visiting Elizabeth House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Elizabeth House?

Our visit checklist for Elizabeth House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Elizabeth House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

Get the Care Home Check — £49

Usually ready within 1 hour · Confidential · The home is not notified

If you have not chosen a home yet

Start with care needs, not a list of homes

The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.

If Elizabeth House is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

Find suitable homes — £119

Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours