Wisteria House (Plymstock) Dementia Care

Plymouth · PL9 9QS

Care type
Residential Care Home
Indicative weekly fees
From £1,250/week
Inspection rating
OutstandingRating published Feb 2024
Capacity
20 beds
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RightCareHome analysisDecision snapshot

What to know before your visit

Wisteria House (Plymstock) Dementia Care is listed as a residential care home. The published inspection rating is Outstanding (Feb 2024).

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Outstanding inspection rating
  • Dementia support
  • Public funding routes appear accepted

What we cannot confirm

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
Wisteria House Dementia Care Ltd
Provider group
-
Local authority
Plymouth
Purpose built
No
Ensuite rooms
60%
Floors
2
Opened
2017

Provider network: 3 homes; 67% rated Good or better (2 Outstanding).

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Five general checklists and four follow-up emails over two weeks to help you research Wisteria House (Plymstock) Dementia Care. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Wisteria House (Plymstock) Dementia Care Inspection Rating & History

The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.

Inspection Ratings by Category

Safe
Good
Effective
Outstanding
Caring
Outstanding
Responsive
Outstanding
Well-Led
Outstanding
Inspection record date
Inspection rating published · Feb 2024
Registered Manager
Kirsty Linn Young; Leanne Gale
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, palliative or end-of-life support, wheelchair access. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Palliative or end-of-life support
  • Wheelchair access
Find residential care homes near PL9 9QS

Important limitations

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Multiple Sclerosis
Palliative Care
Anxiety
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)

Additional Condition Support

Additional support for

End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Kirsty Linn Young; Leanne Gale

Medication Support

Medication Administration

Wisteria House (Plymstock) Dementia Care: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,250/week

From ≈ £5,435 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Published weekly dementia care fees for 1 April 2026–31 March 2027: shared twin rooms from £1,250; small single rooms from £1,300; small single en-suite rooms from £1,350; mid-size en-suite rooms from £1,400; large en-suite rooms from £1,425. These are starting rates, not an upper fee. Council funding contributions are separate and may require a top-up.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Plymouth, residential with dementia care): £1,096/wk

Dementia care
£1,250–£1,350/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

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Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Wisteria House (Plymstock) Dementia Care, useful once you have already reviewed the main decision sections above.

Wisteria House (Plymstock) Dementia Care is a residential care home in Plymouth, South West, operated by Wisteria House Dementia Care Ltd since 2017. The home has 20 beds and is an inspection rating of Outstanding. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

53 Hooe Road, Plymouth, PL9 9QS

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Nearby Amenities

Bus Stops (500m)
10 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

206m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

2 dining services listed

Key nutrition points first

Dining Services

Special Occasion Meals
Communal Dining Room
5/5
Food Hygiene Rating(inspected February 2023)
Food handling:Good
Premises condition:Very good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

5 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Pet Therapy
Show activity programme details
✓Organised group activities

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Own Furniture

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Cafe
Bar
Cinema
Parking
Minibus
Show 1 more feature group

Medical & Therapy

Physiotherapy Room

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Wisteria House (Plymstock) Dementia Care a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Wisteria House (Plymstock) Dementia Care

Take this care home visit checklist with you when you call or visit.

  1. Observe how staff interact with residents during your visit

  2. How do you support residents who wander or become distressed in practice?

  3. Ask about how activities are tailored to individual needs

  4. Check the cleanliness and comfort of communal areas and rooms

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Wisteria House (Plymstock) Dementia Care

What does the inspection rating for Wisteria House (Plymstock) Dementia Care show?

The published overall inspection rating is Outstanding. The inspection rating was published on 7 February 2024.

Is Wisteria House (Plymstock) Dementia Care a good care home?

The published overall inspection rating is Outstanding. The inspection rating was published on 7 February 2024. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 5.0 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Wisteria House (Plymstock) Dementia Care cost per week?

Indicative weekly fees at Wisteria House (Plymstock) Dementia Care: From £1,250/week. Confirm your assessed quote, including care and extras, with the home.

Does Wisteria House (Plymstock) Dementia Care accept NHS or local authority funding?

Wisteria House (Plymstock) Dementia Care accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Wisteria House (Plymstock) Dementia Care a nursing home or a residential care home?

Wisteria House (Plymstock) Dementia Care is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 14 more questions
Does Wisteria House (Plymstock) Dementia Care provide dementia care?

Wisteria House (Plymstock) Dementia Care specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Wisteria House (Plymstock) Dementia Care have?

Wisteria House (Plymstock) Dementia Care has 20 registered beds. Personal care is the listed service.

What do care home reviews say about Wisteria House (Plymstock) Dementia Care?

Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 5.0 out of 5.

Are Wisteria House (Plymstock) Dementia Care's reviews enough to make a decision?

Wisteria House (Plymstock) Dementia Care's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Wisteria House (Plymstock) Dementia Care safe?

The published inspection Safety rating for Wisteria House (Plymstock) Dementia Care is "Good". No enforcement actions are currently recorded.

Who operates Wisteria House (Plymstock) Dementia Care?

Wisteria House (Plymstock) Dementia Care is operated by WISTERIA HOUSE DEMENTIA CARE LTD (Company registration number: 08853259). Ownership type: independent.

Has Wisteria House (Plymstock) Dementia Care had enforcement actions?

There are no current enforcement actions recorded against Wisteria House (Plymstock) Dementia Care in the inspection history.

What do public company records show about Wisteria House (Plymstock) Dementia Care's provider?

Wisteria House (Plymstock) Dementia Care's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 May 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Wisteria House (Plymstock) Dementia Care?

Ask Wisteria House (Plymstock) Dementia Care how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Wisteria House (Plymstock) Dementia Care?

Before choosing Wisteria House (Plymstock) Dementia Care, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Plymouth to find the best fit for your relative’s care needs, budget and visiting arrangements.

What is Wisteria House (Plymstock) Dementia Care's food hygiene rating?

Wisteria House (Plymstock) Dementia Care currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 22 February 2023.

What questions should I ask when visiting Wisteria House (Plymstock) Dementia Care?

When visiting Wisteria House (Plymstock) Dementia Care, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Wisteria House (Plymstock) Dementia Care?

Our visit checklist for Wisteria House (Plymstock) Dementia Care starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Wisteria House (Plymstock) Dementia Care into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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