Plymouth · PL1 4QX
Usually ready within 1 hour · Confidential · The home is not notified
Jump to the free analysis ↓Wisteria House Dementia Care Ltd is listed as a residential care home. The published inspection rating is Outstanding (Jan 2019). Family feedback highlights staff kindness and attentiveness.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
Provider network: 3 homes; 67% rated Good or better (2 Outstanding).
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Five general checklists and four follow-up emails over two weeks to help you research Wisteria House Dementia Care Ltd. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.
Routine inspection: Nov 2018
A data review is not a new inspection.
Listed support includes dementia support, wheelchair access. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,193/week
From ≈ £5,187 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Plymouth, residential with dementia care): £1,096/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Plymouth.
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Background context
Provider and registration context for Wisteria House Dementia Care Ltd, useful once you have already reviewed the main decision sections above.
Wisteria House Dementia Care Ltd is a residential care home in Plymouth, South West, operated by Wisteria House Dementia Care Ltd since 2014. The home has 22 beds and is an inspection rating of Outstanding. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
4-5 Napier Street, Plymouth, PL1 4QX
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
320m away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Nutrition details available
Key nutrition points first
3 feature groups available
Essential features shown first
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Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Ask about staff turnover and how continuity is maintained
How do you support residents who wander or become distressed in practice?
Observe how staff interact with residents during activities
Check how individual needs and preferences are recorded and acted on
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. Family feedback highlights positive experiences. The combined public feedback rating is 4.4 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at Wisteria House Dementia Care Ltd: From £1,193/week. Confirm your assessed quote, including care and extras, with the home.
Wisteria House Dementia Care Ltd accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Wisteria House Dementia Care Ltd is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
Wisteria House Dementia Care Ltd specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
Wisteria House Dementia Care Ltd has 22 registered beds. Personal care is the listed service.
Family feedback highlights positive experiences. The combined public feedback rating is 4.4 out of 5.
Wisteria House Dementia Care Ltd's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for Wisteria House Dementia Care Ltd is "Outstanding". No enforcement actions are currently recorded.
Wisteria House Dementia Care Ltd is operated by WISTERIA HOUSE DEMENTIA CARE LTD (Company registration number: 08853259). Ownership type: independent.
There are no current enforcement actions recorded against Wisteria House Dementia Care Ltd in the inspection history.
Wisteria House Dementia Care Ltd's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 May 2025. This is not a credit rating, solvency assessment or prediction about the home.
Ask Wisteria House Dementia Care Ltd how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing Wisteria House Dementia Care Ltd, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Plymouth to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history suggests Wisteria House Dementia Care Ltd's inspection position is improving. The inspection record was reviewed on 6 July 2023.
Wisteria House Dementia Care Ltd currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 11 September 2025.
When visiting Wisteria House Dementia Care Ltd, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for Wisteria House Dementia Care Ltd starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on Wisteria House Dementia Care Ltd into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If Wisteria House Dementia Care Ltd is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
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Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,193/week
From ≈ £5,187 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Plymouth, residential with dementia care): £1,096/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Plymouth.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
Family feedback highlights caring and attentive staff
What matters to families:
These are patterns in family experiences, not an assessment of personal suitability. Confirm individual needs with the home.
Family feedback on care, surroundings and daily life
Showing 8 of 11 rated aspects
Positive experiences described in family feedback:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
Turnover, profit and EBITDA were not available in the accounts format reviewed.
We have not drawn conclusions about profitability from substitute balance-sheet fields.
Ask: Can you explain the provider’s current trading position and financial support arrangements?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to WISTERIA HOUSE DEMENTIA CARE LTD · Company no. 08853259. Accounts dated: May 2025.
Linked provider
WISTERIA HOUSE DEMENTIA CARE LTD
Company record
08853259
Match
Confirmed
Information gap · provider-level information · record dated May 2025
Those fields would be needed before drawing conclusions about profitability.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Plymouth, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Plymouth care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.