Ashleigh

Newcastle Upon Tyne · NE3 4UX

Care type
Residential Care Home
Weekly fees
Fees not published
Inspection rating
OutstandingRating published Jun 2018
Capacity
10 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Ashleigh is listed as a residential care home. The published inspection rating is Outstanding (Jun 2018). The overall family feedback rating is low. The available themes do not explain all the reasons behind it.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Outstanding inspection rating
  • Learning disability support
  • Public funding routes appear accepted

Points to explore

  • Family feedback: very negative resident experience

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Education and Services for People with Autism Limited
Provider group
-
Local authority
Newcastle upon Tyne

Provider network: 14 homes; 100% rated Good or better (2 Outstanding, 12 Good).

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Five general checklists and four follow-up emails over two weeks to help you research Ashleigh. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Ashleigh Inspection Rating & History

The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Good
Well-Led
Outstanding
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Mar 2018

A data review is not a new inspection.

Registered Manager
Sharon Louise Atkin
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RightCareHome analysisCare fit

Published care capabilities

Listed support includes learning disability support. Confirm the support and environment needed for the individual person.

  • Learning disability support
Find residential care homes near NE3 4UX
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Learning disability

Additional Condition Support

Additional support for

Autism Spectrum

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Sharon Louise Atkin

Ashleigh: Weekly Fees & Funding Options

Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.

Contact the home for a quote

How care at this home can be funded

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Ashleigh, useful once you have already reviewed the main decision sections above.

Ashleigh is located in Gosforth, Newcastle. All students have higher-functioning autism or Asperger Syndrome and many have additional or related conditions. The majority of residents attend our day College at North Rye in Newcastle, however a few places are available for students attending South Hill in Sunderland. All learners participate in an extended residential curriculum that supplements and enhances their day college activities.

Investors in People

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

3 Elmfield Park, Gosforth, Newcastle Upon Tyne, NE3 4UX

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Nearby Amenities

Bus Stops (500m)
9 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

322m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

4/5
Food Hygiene Rating(inspected January 2026)
Food handling:Very good
Premises condition:Good
Food safety management:Generally satisfactory
Explore daily life at this homeActivities and facilities available at this home.

Facilities & Features

1 feature groups available

Essential features shown first

Rooms

Single Rooms

Provider Records

Loading provider public-record checks for this home.

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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Ashleigh a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Ashleigh

Take this care home visit checklist with you when you call or visit.

  1. Ask current residents about their daily experience

  2. Check if hot meals are served regularly

  3. Test wifi speed in resident areas

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Ashleigh

What does the inspection rating for Ashleigh show?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.

Is Ashleigh a good care home?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 2.5 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

Are Ashleigh's care home fees published?

Ask Ashleigh for a written weekly quote covering the care required, what is included and any extras. Compare the quote with local care home fees in Newcastle Upon Tyne.

Does Ashleigh accept NHS or local authority funding?

Ashleigh accepts local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Ashleigh a nursing home or a residential care home?

Ashleigh is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

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How many beds does Ashleigh have?

Ashleigh has 10 registered beds. Personal care is the listed service.

What do care home reviews say about Ashleigh?

The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 2.5 out of 5.

Are Ashleigh's reviews enough to make a decision?

Ashleigh's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Ashleigh safe?

The published inspection Safety rating for Ashleigh is "Good". No enforcement actions are currently recorded.

Who operates Ashleigh?

Ashleigh is operated by EDUCATION AND SERVICES FOR PEOPLE WITH AUTISM LIMITED (Company registration number: 02909953).

Has Ashleigh had enforcement actions?

There are no current enforcement actions recorded against Ashleigh in the inspection history.

What do public company records show about Ashleigh's provider?

Ashleigh's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Ashleigh?

Ask Ashleigh how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Ashleigh?

Before choosing Ashleigh, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Newcastle Upon Tyne to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Ashleigh's inspection rating improving or declining?

The inspection history for Ashleigh looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.

What is Ashleigh's food hygiene rating?

Ashleigh currently has a food hygiene hygiene rating of 4 out of 5. The food hygiene record is dated 8 January 2026.

What questions should I ask when visiting Ashleigh?

When visiting Ashleigh, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Ashleigh?

Our visit checklist for Ashleigh starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Ashleigh into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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