Independent review of public evidence by RightCareHome

Vi and John Rubens House

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Photos show the setting, not staffing, safety or care quality.

RightCareHome analysis

What to check before deciding

CQC rating: Good · Rating published Jan 2019

Aggregated public feedback

4 feedback records mention serious communication breakdowns

Aggregated public feedback

Public feedback averages 3.7/5 across 33 reviews

Positive findings: Good CQC rating and Dementia support.

What the report adds

See whether the feedback pattern persists in more recent evidence and what to ask on your visit.

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RightCareHome analysisDecision snapshot

What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

Personalised visit questions with explanations based on this home’s evidence.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Good CQC rating
  • Dementia support
Show 1 more
  • Provider records reviewed

Evidence to question

  • 4 feedback records mention serious communication breakdowns
  • Clarify wandering support

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
Show 1 more
  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · CQC report published Mar 2023

Official CQC record

Fees now

From £6,157 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

Check travel time for regular visits

Public location data

Availability

Ask the home for live availability

Contact the home about rooms and waiting lists

Provider records

Records reviewed

Linked company record · 02447900

Recommended next step

What to check before deciding

Review the dated evidence below and ask the home what has changed. Compare the answers with other homes you are considering.

More facility details
Registered provider
Jewish Care
Provider group
BRAND Jewish Care
Local authority
Redbridge

Provider network: 9 homes; 100% rated Good or better (9 Good).

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Safety & Quality

What do the latest CQC results for Vi and John Rubens House show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Vi and John Rubens House CQC Rating & Inspection History

Source: Official CQC record · CQC report published · Mar 2023

Inspection ratings, dated reports, and how this home compares with its previous assessments.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
CQC record date
CQC report published · Mar 2023
View official inspection report How to read inspection ratings
Registered Manager
Rebecca Awan

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Vi and John Rubens House?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
Suggest an update

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home
Residential Home

Specialisms

Specialist experience with

Dementia
Adults 65+

Conditions

Can support people living with

Alzheimer's
Parkinson's
Stroke
Multiple Sclerosis
COPD
Palliative Care

Care Fit at a Glance

RightCareHome analysisCare fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • Wheelchair access
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  1. 1How do you support residents who wander or become distressed?
  2. 2Who provides overnight clinical cover when needs escalate?
  3. 3How do you tailor care plans in the first 2 weeks after move-in?

Staffing

RightCareHome analysisStaffing evidence

What public sources tell us about staffing levels and employee experience.

Registered Manager
Rebecca Awan

Costs & Funding

Vi and John Rubens House: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Published fees and funding details

Care fees, funding options and local pricing context.

Monthly cost (estimate)

≈ £6,157 per month

From £1,416 per week

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band A·Excellent Value

Council benchmark for this area: £1,237/wk

This home is priced £179/wk above the published council benchmark.

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

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Family Reviews

Vi and John Rubens House Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 1 potential issue. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Vi and John Rubens House, useful once you have already reviewed the main decision sections above.

Vi and John Rubens House is a care home with nursing in Ilford, London, operated by Jewish Care since 2010. The home has 70 beds and is rated Good by the national care regulator. The home specialises in dementia care, including support for Alzheimer's. Qualified nursing staff are on-site 24 hours.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

39 Clarence Avenue, Gants Hill, Ilford, IG2 6JH

View on Google Maps

Nearby Amenities

Nearest Pharmacy
300m

Neighbourhood

Overall Neighbourhood Score
55/100

Nearest green space

0.5km away

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Dining & Nutrition

Nutrition details available

Key nutrition points first

Dietary Options

Kosher
5/5
Food Hygiene Rating(inspected November 2024)
Hygiene:5/5
Structural:5/5
Management:5/5

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms

Safety & Security

Nurse Call System
Secure Garden
Show 1 more feature group

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Hairdresser
Parking
Minibus

Next Steps

Is Vi and John Rubens House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Vi and John Rubens House

Use this care home visit checklist at Vi and John Rubens House to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Vi and John Rubens House

  1. 1Can you describe how communication with families has changed in the last year?
  2. 2How do you support residents who wander or become distressed in practice?
  3. 3What is the current average response time for urgent repairs?
  4. 4Test emergency call systems in rooms

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About Vi and John Rubens House

What does the CQC rating for Vi and John Rubens House show?

Vi and John Rubens House is rated Good by the Care Quality Commission (CQC), England's independent regulator of health and social care. The CQC report was published on 23 March 2023. Source: CQC inspection report.

Is Vi and John Rubens House a good care home?

Whether Vi and John Rubens House looks like a good care home depends on its latest CQC results, review patterns, and any provider-record or enforcement questions. It is currently rated Good by the CQC. The CQC report was published on 23 March 2023. RightCareHome's public feedback assessment is concerns present, with a combined rating of 3.7 out of 5. No current enforcement actions are recorded. Provider public-record check: Records reviewed. The safest next step is to compare these signals with your visit questions and care needs.

How much does Vi and John Rubens House cost per week?

Weekly fees at Vi and John Rubens House start from £1,416. Costs may vary depending on the level of care required.

Does Vi and John Rubens House accept NHS or local authority funding?

Vi and John Rubens House accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Vi and John Rubens House a nursing home or a residential care home?

Vi and John Rubens House is registered as a nursing home. This means the home provides nursing care alongside personal care support. Source: CQC registration data.

Show 17 more questions
Does Vi and John Rubens House provide dementia care?

Vi and John Rubens House specialises in dementia care. This includes Alzheimer's disease support. The home is CQC-registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Vi and John Rubens House have?

Vi and John Rubens House has 70 registered beds. The home provides nursing care. Source: CQC registration data.

What do care home reviews say about Vi and John Rubens House?

RightCareHome's public feedback assessment for Vi and John Rubens House is concerns present. The combined public feedback rating is 3.7 out of 5.

Are Vi and John Rubens House's reviews enough to make a decision?

Vi and John Rubens House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the CQC rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Vi and John Rubens House safe?

Vi and John Rubens House is rated "Good" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report.

Who owns Vi and John Rubens House?

Vi and John Rubens House is operated by JEWISH CARE (Companies House number: 02447900). Ownership type: unknown.

Has Vi and John Rubens House had enforcement actions?

There are no current enforcement actions recorded against Vi and John Rubens House by the CQC. Source: CQC registration data.

What do public company records show about Vi and John Rubens House's provider?

Vi and John Rubens House's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Vi and John Rubens House?

Ask Vi and John Rubens House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Vi and John Rubens House?

Before choosing Vi and John Rubens House, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Ilford to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Vi and John Rubens House's CQC rating improving or declining?

Recent inspection history for Vi and John Rubens House looks stable rather than clearly improving or declining. The CQC report was published on 23 March 2023.

How do Vi and John Rubens House's fees compare to the local average?

Based on current local pricing benchmarks, Vi and John Rubens House's published weekly fees from £1,416 look below area average. Final weekly costs can still vary depending on the level of care required.

How do I know if I'm paying too much for Vi and John Rubens House?

Start by comparing Vi and John Rubens House's published weekly fees with the local care home benchmark. On this page, those fees look below area average. Lower pricing can be a good sign for affordability, but families should still check what is and is not included in the weekly rate. The safest way to judge value is to compare price against care fit, inspection strength, and the unanswered questions you still have after reviewing the page.

What is Vi and John Rubens House's food hygiene rating?

Vi and John Rubens House currently has a Food Standards Agency hygiene rating of 5 out of 5. The food hygiene record is dated 18 November 2024. Source: local authority food hygiene records.

What questions should I ask when visiting Vi and John Rubens House?

When visiting Vi and John Rubens House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Vi and John Rubens House?

Our visit checklist for Vi and John Rubens House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

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Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Independent analysis to support your shortlist and visit preparation. Our editorial standards