Independent review of public evidence by RightCareHome

Support for Living Limited - 246 Haymill Close

RightCareHome analysis

What to check before deciding

CQC rating: Requires improvement · Rating published Jun 2024

Provider public records

Latest accounts date not available in our record

Use the findings below to guide questions about current care.

What the report adds

See what sat behind the official finding, what may have changed and what to confirm now.

Check what has changed since Requires Improvement · £49

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CQC: Requires improvement
Care type: Residential Care Home
Capacity: 7 beds

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RightCareHome analysisDecision snapshot

What the evidence shows

A structured view of what supports a shortlist place, what needs scrutiny, and what to verify directly for this residential care home.

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

Personalised visit questions with explanations based on this home’s evidence.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

No strong reassuring public signal stands out yet.

No strong reassuring public signal stands out yet.

Evidence to question

Requires Improvement CQC rating
Latest accounts date not available in our record

Show 1 more

Pricing not published

Requires Improvement CQC rating
Latest accounts date not available in our record
Pricing not published

Questions to verify directly

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends

Show 1 more

How consistent staffing feels in person from shift to shift

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends
How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Requires improvement · CQC rating published Jun 2024

Official CQC record

Fees now

See Costs & Funding section below

See care-type fees and funding options below

Funding accepted

Confirm which funding routes this home will accept before you rely on a shortlist place.

Funding route not published · confirm directly

Visits & travel

GP 0.9 km · Hospital 2.9 km

Public location data

Availability

Ask the home for live availability

Contact the home about rooms and waiting lists

Provider records

1 point worth clarifying

Linked company record · IP27062R

Recommended next step

What to check before deciding

Review the dated evidence below and ask the home what has changed. Compare the answers with other homes you are considering.

Read the detailed evidence See residential care homes in Greenford

More facility details

Registered provider: Support for Living Limited
Provider group: BRAND Certitude
Local authority: Ealing

Provider network: 11 homes; 82% rated Good or better (9 Good, 2 Requires Improvement).

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Send the same evidence page so everyone can review the current signals and questions.

Safety & Quality

What do the latest CQC results for Support for Living Limited - 246 Haymill Close show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Support for Living Limited - 246 Haymill Close CQC Rating & Inspection History

Source: Official CQC record · CQC rating published · Jun 2024

Inspection ratings, dated reports, and how this home compares with its previous assessments.

↓ Declining trend

Inspection Ratings by Category

Safe— Are people protected from harm?

Requires improvement

Effective— Does care achieve good outcomes?

Requires improvement

Caring— Are staff kind and respectful?

Requires improvement

Responsive— Does care meet individual needs?

Good

Well-Led— Is the home well managed?

Requires improvement

CQC record date

CQC rating published · Jun 2024

View official inspection report How to read inspection ratings

Registered Manager

Joann Marie Abi Raad

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

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What public records show about this provider

RightCareHome analysisProvider records

Source: Public provider records

We matched this home to SUPPORT FOR LIVING LIMITED · Company no. IP27062R. A source date is not recorded for this check.

Provider public-record check

1 point worth clarifying

Useful before a visit

This public-record detail may be useful to discuss with the provider before you decide.

Method: Provider Public-Record Check v2.2

Linked provider

SUPPORT FOR LIVING LIMITED

Company record

IP27062R

Match

Confirmed

What we know

We have not recorded a latest filed accounts date for the linked company.

What public records do not tell us

This is an information gap in the current profile, not a negative finding.

Ask the provider

Can you confirm the latest filed accounts date and whether more current management information is available?

Worth asking

Useful before a visit

Latest accounts date not available in our record

We have not recorded a latest filed accounts date for the linked company.

This is an information gap in the current profile, not a negative finding.

Ask: Can you confirm the latest filed accounts date and whether more current management information is available?

Information gap · RightCareHome record · provider-level record · source date date not recorded

See evidence and context

A family should know when the public company-record review cannot be dated.

Information limited

Useful before a visit

Profitability record not yet obtained

We have not yet obtained turnover or profit-and-loss figures for this provider review.

This is a RightCareHome retrieval gap. It does not mean that the provider failed to file information or that the figures are adverse.

Ask: Can the provider share recent turnover and profit-or-loss information, or explain which current continuity information is available?

Information gap · RightCareHome retrieval · provider-level record · source date date not recorded

See evidence and context

Current provider information can help a family ask about continuity arrangements without turning missing data into a negative conclusion.

Show records checked

Company shown as active

We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.

Put these records in context — Care Home Check

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Support for Living Limited - 246 Haymill Close?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page

Suggest an update

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Learning Disability

Hidden quality indicators beyond official ratings→

Care Fit at a Glance

RightCareHome analysisCare fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

No clear fit indicators are published yet. Ask for a detailed care capability list.

Important questions before deciding

1Which funding routes do families most often use here?
2How do you tailor care plans in the first 2 weeks after move-in?
3How often are families updated, and who is the main contact?

Staffing

RightCareHome analysisStaffing evidence

What public sources tell us about staffing levels and employee experience.

Registered Manager

Joann Marie Abi Raad

Costs & Funding

Support for Living Limited - 246 Haymill Close: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Published fees and funding details

Care fees, funding options and local pricing context.

Discuss fees with the home

Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Check fees and funding risks · £49 Browse homes in Greenford

Costs & Funding

Source: Published fees and funding details

Care fees, funding options and local pricing context.

Discuss fees with the home

Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Check fees and funding risks · £49 Browse homes in Greenford

Family Reviews

Support for Living Limited - 246 Haymill Close Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews for Support for Living Limited - 246 Haymill Close

Explore family feedback and prepare questions about communication, daily routines and staffing for your visit.

Questions for your visit

Ask how the team keeps families informed, responds to feedback and supports residents through changes in their care.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Check review and complaint patterns · £49

How RightCareHome analyses public feedback

We keep the numerical rating and the semantic assessment separate, then apply the following checks:

Duplicate handling. We remove matching review records when reviewer attribution, rating and review text indicate the same feedback. Similar but non-matching comments are kept.
Rating normalisation. Scores recorded on different scales are converted to a common five-point scale. Where more than one numerical score is available, each is weighted by the amount of feedback behind it.
Recurring patterns. Review text is analysed for repeated strengths, concerns, contradictions and practical questions. Isolated comments are treated more cautiously than recurring themes.
Confidence thresholds. Coverage depends on unique usable feedback, evidence breadth and consistency. When the threshold is not met, we mark the result Limited feedback coverage rather than infer a stronger conclusion.
Rating and semantic assessment. The combined rating summarises numerical scores. The semantic assessment explains what families repeatedly describe. Strong recurring concerns can therefore change the assessment even when the rating is high.
Evidence scope. Public feedback is one evidence layer, not a live measure of staffing, safety or daily care. RightCareHome therefore reads it alongside current inspection evidence and the questions to test on a visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

How the home feels in the evening and at weekends
How quickly call bells are answered in practice
Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

What do provider records show?
See record facts, limitations and questions without a single pass/fail label.
What do review patterns actually suggest?
See which patterns deserve weight, which do not, and how much confidence to place in them.
What should you ask on your visit?
Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Support for Living Limited - 246 Haymill Close, useful once you have already reviewed the main decision sections above.

Support for Living Limited - 246 Haymill Close is a residential care home in Greenford, London, operated by Support for Living Limited since 2011. The home has 7 beds and is rated Requires improvement by the national care regulator.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Contact & Directions

02088106699

Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

246 Haymill close, Greenford, UB6 8EL

View on Google Maps

Nearby Amenities

Nearest Hospital

2.9 km

Nearest GP

900m

Nearest Pharmacy

200m

Bus Stops (500m)

9 stops

Nearest Train Station

100m

Neighbourhood

Overall Neighbourhood Score

100/100

Nearest green space

326m away

Transport access

10/10

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5

Food Hygiene Rating(inspected October 2024)

Hygiene:5/5

Structural:5/5

Management:5/5

Facilities & Features

Evidence scope for this section

A reliable facilities inventory is not present in the current public evidence. Confirm the facilities that matter directly with the home; Care Home Check adds the wider quality and risk context.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Next Steps

Is Support for Living Limited - 246 Haymill Close a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Support for Living Limited - 246 Haymill Close

Use this care home visit checklist at Support for Living Limited - 246 Haymill Close to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Support for Living Limited - 246 Haymill Close

1What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.

Personalised follow-up questions for Support for Living Limited - 246 Haymill CloseIncluded in the Care Home Check, with the reason each one matters here

Common Questions About Support for Living Limited - 246 Haymill Close

What does the CQC rating for Support for Living Limited - 246 Haymill Close show?

Support for Living Limited - 246 Haymill Close is rated Requires improvement by the Care Quality Commission (CQC), England's independent regulator of health and social care. The CQC rating was published on 27 June 2024. Source: CQC inspection report.

CQC: location inspection report (opens in a new tab)

Is Support for Living Limited - 246 Haymill Close a good care home?

Whether Support for Living Limited - 246 Haymill Close looks like a good care home depends on its latest CQC results, review patterns, and any provider-record or enforcement questions. It is currently rated Requires improvement by the CQC. The CQC rating was published on 27 June 2024. No current enforcement actions are recorded. Provider public-record check: 1 point worth clarifying. The safest next step is to compare these signals with your visit questions and care needs.

Are Support for Living Limited - 246 Haymill Close's care home fees published?

Ask Support for Living Limited - 246 Haymill Close for a written weekly quote covering the care required, what is included and any extras. Compare the quote with local care home fees in Greenford.

Is Support for Living Limited - 246 Haymill Close a nursing home or a residential care home?

Support for Living Limited - 246 Haymill Close is registered as a residential care home. This means the home provides residential care without on-site nursing as its main service type. Source: CQC registration data.

CQC: location inspection report (opens in a new tab)

How many beds does Support for Living Limited - 246 Haymill Close have?

Support for Living Limited - 246 Haymill Close has 7 registered beds. The home provides residential care without nursing. Source: CQC registration data.

CQC: location inspection report (opens in a new tab)

Show 11 more questions

Is Support for Living Limited - 246 Haymill Close safe?

Support for Living Limited - 246 Haymill Close is rated "Requires improvement" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report.

CQC: location inspection report (opens in a new tab)

Who owns Support for Living Limited - 246 Haymill Close?

Support for Living Limited - 246 Haymill Close is operated by SUPPORT FOR LIVING LIMITED (Companies House number: IP27062R).

Companies House: company filing history (opens in a new tab)

Has Support for Living Limited - 246 Haymill Close had enforcement actions?

There are no current enforcement actions recorded against Support for Living Limited - 246 Haymill Close by the CQC. Source: CQC registration data.

CQC: location inspection report (opens in a new tab)

What do public company records show about Support for Living Limited - 246 Haymill Close's provider?

Support for Living Limited - 246 Haymill Close's provider public-record check is: 1 point worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. This is not a credit rating, solvency assessment or prediction about the home.

Companies House: company filing history (opens in a new tab)

What continuity questions should families ask Support for Living Limited - 246 Haymill Close?

Ask Support for Living Limited - 246 Haymill Close how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Support for Living Limited - 246 Haymill Close?

Before choosing Support for Living Limited - 246 Haymill Close, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Greenford to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Support for Living Limited - 246 Haymill Close's CQC rating improving or declining?

Recent inspection history suggests Support for Living Limited - 246 Haymill Close's CQC position is declining. The CQC rating was published on 27 June 2024.

CQC: location inspection report (opens in a new tab)

Should I shortlist Support for Living Limited - 246 Haymill Close if it is rated Requires Improvement?

A Requires Improvement rating is not an automatic no, but it does mean the CQC found at least one important area below Good at Support for Living Limited - 246 Haymill Close. The current Safety rating is also Requires improvement. The current Well-Led rating is Requires improvement. Recent inspection history also suggests a declining trend. Families should read the full inspection report, ask what has changed since it, and compare the home with stronger local alternatives before relying on a shortlist place.

CQC: location inspection report (opens in a new tab)

What is Support for Living Limited - 246 Haymill Close's food hygiene rating?

Support for Living Limited - 246 Haymill Close currently has a Food Standards Agency hygiene rating of 5 out of 5. The food hygiene record is dated 1 October 2024. Source: local authority food hygiene records.

Food Standards Agency: food hygiene ratings (opens in a new tab)

What questions should I ask when visiting Support for Living Limited - 246 Haymill Close?

When visiting Support for Living Limited - 246 Haymill Close, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Support for Living Limited - 246 Haymill Close?

Our visit checklist for Support for Living Limited - 246 Haymill Close starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Compare Nearby Care Homes in Greenford

These nearby homes are useful comparison anchors because they hold stronger inspection ratings.

Start with the full Greenford care homes guide to compare CQC ratings, review signals, weekly fees, and provider-record questions across the local market.

These homes are here to give you context, not to replace a full comparison.

How Support for Living Limited - 246 Haymill Close sits against nearby options

Inspection rating

Requires improvement

Nearby avg: Good

Below nearby average

Benchmarks are based on nearby homes shown in this section.