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Independent review of public evidence by RightCareHome

Elm Lodge

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Photos show the setting, not staffing, safety or care quality.

RightCareHome analysis

What to check before deciding

CQC rating: Good · Rating published Apr 2024

CQC record

Safe rating below Good

Aggregated public feedback

2 feedback records mention occasional staff turnover concerns

Positive findings: Good CQC rating and Dementia support.

What the report adds

See what sat behind the Safe rating, what may have changed and what to confirm now.

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What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

Personalised visit questions with explanations based on this home’s evidence.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Good CQC rating
  • Dementia support
Show 1 more
  • Provider records reviewed

Evidence to question

  • Safe rating below Good
  • 2 feedback records mention occasional staff turnover concerns
Show 1 more
  • Clarify overnight clinical cover

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
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  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · CQC rating published Apr 2024

Official CQC record

Fees now

From £3,479 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

GP 0.3 km

Public location data

Availability

Ask the home for live availability

Contact the home about rooms and waiting lists

Provider records

Records reviewed

Linked company record · 03676785

Recommended next step

Questions to clarify before a visit

Review the areas flagged below and compare at least one alternative before deciding whether to arrange a visit.

Read the detailed evidenceSee nursing homes in Greenford
More facility details
Registered provider
Minster Care Management Limited
Provider group
BRAND Minster Care Group
Local authority
Ealing

Provider network: 33 homes; 55% rated Good or better (18 Good, 8 Requires Improvement).

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Safety & Quality

What do the latest CQC results for Elm Lodge show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Elm Lodge CQC Rating & Inspection History

Source: Official CQC record · CQC rating published · Apr 2024

Inspection ratings, dated reports, and how this home compares with its previous assessments.

→ Stable trend

Inspection Ratings by Category

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
CQC record date
CQC rating published · Apr 2024
View official inspection report How to read inspection ratings
Registered Manager
Foluke Tella

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

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Provider Records

Loading provider public-record checks for this home.

Are you the provider for Elm Lodge?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Physical Disability
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Palliative Care
Show 1 more capability section

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Exit-Seeking
Understanding dementia care: what to look for→Nursing vs residential care: what's the difference→Parkinson's care in care homes→Understanding palliative and end-of-life care→

Care Fit at a Glance

RightCareHome analysisCare fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • Wheelchair access
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  1. 1Who provides overnight clinical cover when needs escalate?
  2. 2How do you tailor care plans in the first 2 weeks after move-in?
  3. 3How often are families updated, and who is the main contact?

Staffing

RightCareHome analysisStaffing evidence

What public sources tell us about staffing levels and employee experience.

Registered Manager
Foluke Tella

Costs & Funding

Elm Lodge: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Published fees and funding details

Care fees, funding options and local pricing context.

Monthly cost (estimate)

≈ £3,479 per month

From £800 per week

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band A·Excellent Value

Council benchmark for this area: £1,371/wk

This home is priced at or below the council rate for this area.

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

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How much do care homes cost in 2026? →

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Do I have to sell my parent's house? →

Family Reviews

Elm Lodge Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 2 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Elm Lodge, useful once you have already reviewed the main decision sections above.

Elm Lodge is a care home with nursing in Greenford, London, operated by Minster Care Management Limited since 2020. The home has 75 beds and is rated Good by the national care regulator. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia. Qualified nursing staff are on-site 24 hours.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance

Contact & Directions

+44 20 3988 5070Get directions
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

4a Marley Close, Red Hill, Greenford, UB6 9UG

View on Google Maps

Nearby Amenities

Nearest GP
300m
Nearest Pharmacy
600m
Bus Stops (500m)
10 stops

Neighbourhood

Overall Neighbourhood Score
87/100

Nearest green space

123m away

Transport access

7/10

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5
Food Hygiene Rating(inspected August 2024)
Hygiene:0/5
Structural:5/5
Management:5/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift
Hoists
Hospital Beds

Rooms

Ensuite
Single Rooms
Own Furniture

Safety & Security

Nurse Call System
Secure Garden
Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Cafe
Bar
Cinema
Parking
Minibus

Medical & Therapy

Physiotherapy Room
Sensory Room

Next Steps

Is Elm Lodge a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Elm Lodge

Use this care home visit checklist at Elm Lodge to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Elm Lodge

  1. 1Ask about staff turnover and how new staff are supported.
  2. 2What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?
  3. 3Who provides overnight clinical cover if needs escalate?
  4. 4Check how meal times are decided and if they can be adjusted for individual routines.

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Personalised follow-up questions for Elm LodgeIncluded in the Care Home Check, with the reason each one matters here

Common Questions About Elm Lodge

What does the CQC rating for Elm Lodge show?

Elm Lodge is rated Good by the Care Quality Commission (CQC), England's independent regulator of health and social care. The CQC rating was published on 9 April 2024. Source: CQC inspection report.

Is Elm Lodge a good care home?

Whether Elm Lodge looks like a good care home depends on its latest CQC results, review patterns, and any provider-record or enforcement questions. It is currently rated Good by the CQC. The CQC rating was published on 9 April 2024. RightCareHome's public feedback assessment is mixed, with a combined rating of 4.2 out of 5. No current enforcement actions are recorded. Provider public-record check: Records reviewed. The safest next step is to compare these signals with your visit questions and care needs.

How much does Elm Lodge cost per week?

Weekly fees at Elm Lodge start from £800. Costs may vary depending on the level of care required.

Does Elm Lodge accept NHS or local authority funding?

Elm Lodge accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Elm Lodge a nursing home or a residential care home?

Elm Lodge is registered as a nursing home. This means the home provides nursing care alongside personal care support. Source: CQC registration data.

Show 17 more questions
Does Elm Lodge provide dementia care?

Elm Lodge specialises in dementia care. This includes Alzheimer's disease support. The home is CQC-registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Elm Lodge have?

Elm Lodge has 75 registered beds. The home provides nursing care. Source: CQC registration data.

What do care home reviews say about Elm Lodge?

RightCareHome's public feedback assessment for Elm Lodge is mixed. The combined public feedback rating is 4.2 out of 5.

Are Elm Lodge's reviews enough to make a decision?

Elm Lodge's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the CQC rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Elm Lodge safe?

Elm Lodge is rated "Requires improvement" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report.

Who owns Elm Lodge?

Elm Lodge is operated by MINSTER CARE MANAGEMENT LIMITED (Companies House number: 03676785). Ownership type: independent.

Has Elm Lodge had enforcement actions?

There are no current enforcement actions recorded against Elm Lodge by the CQC. Source: CQC registration data.

What do public company records show about Elm Lodge's provider?

Elm Lodge's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Elm Lodge?

Ask Elm Lodge how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Elm Lodge?

Before choosing Elm Lodge, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Greenford to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Elm Lodge's CQC rating improving or declining?

Recent inspection history for Elm Lodge looks stable rather than clearly improving or declining. The CQC rating was published on 9 April 2024.

How do Elm Lodge's fees compare to the local average?

Based on current local pricing benchmarks, Elm Lodge's published weekly fees from £800 look below area average. Final weekly costs can still vary depending on the level of care required.

How do I know if I'm paying too much for Elm Lodge?

Start by comparing Elm Lodge's published weekly fees with the local care home benchmark. On this page, those fees look below area average. Lower pricing can be a good sign for affordability, but families should still check what is and is not included in the weekly rate. The safest way to judge value is to compare price against care fit, inspection strength, and the unanswered questions you still have after reviewing the page.

What is Elm Lodge's food hygiene rating?

Elm Lodge currently has a Food Standards Agency hygiene rating of 5 out of 5. The food hygiene record is dated 31 August 2024. Source: local authority food hygiene records.

What questions should I ask when visiting Elm Lodge?

When visiting Elm Lodge, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Elm Lodge?

Our visit checklist for Elm Lodge starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

If you have not chosen a home yet

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If Elm Lodge is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

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Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Independent analysis to support your shortlist and visit preparation. Our editorial standards