Independent review of public evidence by RightCareHome
Photos show the setting, not staffing, safety or care quality.
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CQC record
Older inspection record
Aggregated public feedback
2 feedback records mention cost clarity concerns
Why it may still merit consideration: Outstanding CQC rating and Positive themes outweigh watchouts.
What the report adds
See whether the feedback pattern is earlier or more recent, how it fits with inspection evidence and what to ask.
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Check the open questions before you book a visit
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Decision summary
A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.
Provider-record questions
Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.
Visit plan
15–28 questions tailored to the evidence and gaps found for this home.
Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.
Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.
CQC now
Rated Outstanding · Latest CQC review Jul 2023
Official CQC record
Fees now
From £8,262 / month (estimate)
Published weekly fee data · monthly figure estimated
Funding accepted
Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.
Published acceptance information · confirm directly
Visits & travel
Check travel time for regular visits
Public location data
Vacancies now
Vacancies currently available
Published availability · confirm directly
Provider records
Records reviewed
Linked company record · 05225008
Recommended next step
Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.
Provider network: 8 homes; 100% rated Good or better (3 Outstanding, 5 Good).
Save The Lodge to review later
We’ll send practical questions for comparing this home with family, including what to check before you rely on ratings, fees or vacancies.
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Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
Safety & Quality
Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.
Current inspection ratings, inspection timing, and how this home compares with its previous assessments.
Loading provider public-record checks for this home.
Are you the provider for The Lodge?
Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.
Care & Medical
Check supported conditions, specialist capability, and clinical coverage before taking this home further.
What type of care is provided
Specialist experience with
Can support people living with
How well this home matches common care needs — based on registration data and services offered.
What public sources tell us about staffing levels and employee experience.
Costs & Funding
See weekly and monthly estimates first, then check which funding routes are realistic.
Estimated fees and funding options based on registration records and regional benchmarks.
Typical monthly cost (estimate)
≈ £8,262 per month
From £1,900 per week
Estimate based on 52 weeks / 12 months.
You may pay less if council or NHS-funded care applies.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Residential care starting from £1,900 per week. Local Authority + Topup funding accepted.
Compare costs across all homes in Exeter.
Family Reviews
Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.
Loading review patterns and visit prompts.
Care Home Check
This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.
The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.
What do provider records show?
See record facts, limitations and questions without a single pass/fail label.
What do review patterns actually suggest?
See which patterns deserve weight, which do not, and how much confidence to place in them.
What should you ask on your visit?
Get the questions and the reason each one matters here.
How much confidence the signals deserve, what they may mean together, and what to ask next
See what still needs checking — £49Usually ready within 1 hour · Confidential · The home is not notified
Background context
Provider and registration context for The Lodge, useful once you have already reviewed the main decision sections above.
The Lodge is a care home with nursing in Exeter, South West, operated by Elizabeth Finn Homes Limited since 2011. The home has 62 beds and is rated Outstanding by the national care regulator. Qualified nursing staff are on-site 24 hours.
Location & Practical
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
22 Spicer Road, Exeter, EX1 1SY
View on Google MapsNearest green space
396m away
Transport access
8/10
Local amenities
10/10
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Social life, outings, and engagement programmes based on available information.
4 activities listed
Individual and group options available2 dining services listed
Key nutrition points first
5 feature groups available
Essential features shown first
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Use this care home visit checklist at The Lodge to turn the public signals on this page into practical in-person checks before you decide.
Start with these core checks even if you already plan to ask the personalised questions above.
Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.
If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If The Lodge is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five homes · 206 data points per home · Usually delivered within 24 hours
We matched this home to ELIZABETH FINN HOMES LIMITED · Company no. 05225008. Latest account source date: Mar 2025.
Provider public-record check
Background context
No material provider-record points to clarify were found in the public records reviewed.
Method: Provider Public-Record Check v2.2
Linked provider
ELIZABETH FINN HOMES LIMITED
Company record
05225008
Match
Confirmed
What we know
The linked company is recorded as active.
What public records do not tell us
This is a company-register fact, not a guarantee of future performance or continuity.
Ask the provider
Can you confirm the full weekly fee, deposit, notice period and what is included in writing?
For context
Background context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
Official record · Companies House · provider-level record · source date date not recorded
For context
Background context
The latest filed accounts date available to us is 2025-03-31.
Accounts are a dated public filing and may not show the provider’s current trading position.
Official record · Companies House accounts · provider-level record · source date Mar 2025
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckEstimated fees and funding options based on registration records and regional benchmarks.
Typical monthly cost (estimate)
≈ £8,262 per month
From £1,900 per week
Estimate based on 52 weeks / 12 months.
You may pay less if council or NHS-funded care applies.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Residential care starting from £1,900 per week. Local Authority + Topup funding accepted.
Compare costs across all homes in Exeter.
We analyse publicly available family feedback to identify recurring strengths, potential concerns, and questions worth checking during a visit.
Repeated family feedback highlights the strengths, checks, and visit questions worth prioritising.
Combined public feedback rating
Families consistently mention strong day-to-day support, with a few practical points worth checking on your visit.
Staff mentioned in 5reviews — Families consistently praise the caring and attentive staff
Most frequent family priorities:
These patterns do not prove a problem on their own. They show where to probe in person before you rely on this review picture:
Based on 938 detailed ratings across 11 aspects
Showing 8 of 11 rated aspects
Directional changes detected in family feedback over the past 12–24 months:
Families continue to note long-serving staff and consistent care, suggesting low turnover.
Ask on visit: How long have most staff worked here and how is continuity ensured?
Detailed breakdown of fees and potential extras
Unexpected costs can cause stress and affect affordability.
Request a written fee schedule and ask about any additional charges.
How staff manage challenging behaviours or dementia progression
Approaches can vary and impact resident wellbeing.
Ask for real examples and staff training details during your visit.
Common positive phrases seen across family feedback:
Use these recurring phrases as prompts while you are on the floor and speaking with staff or families:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.
We keep the numerical rating and the semantic assessment separate, then apply the following checks:
These are comparison anchors, not random nearby listings.
Start with the full Exeter care homes guide to compare CQC ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Inspection rating
Outstanding
Nearby avg: Outstanding/Good
At or above nearby average
Benchmarks are based on nearby homes shown in this section.
Comparison angle: Similar profile for a proper side-by-side comparison.
Comparison angle: Similar profile for a proper side-by-side comparison.
Comparison angle: Similar profile for a proper side-by-side comparison.
Comparison angle: Similar profile for a proper side-by-side comparison.
Comparison angle: Similar profile for a proper side-by-side comparison.