Exeter · EX2 6HA
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InFocus Charity is listed as a nursing home. The published inspection rating is Outstanding (Mar 2020).
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
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Five general checklists and four follow-up emails over two weeks to help you research InFocus Charity. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.
Listed support includes learning disability support, sight or hearing impairment support, physical disability support. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Behavioural Support Signals
Trained to help with
Additional Condition Support
Additional support for
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,000–£4,050/week
≈ £4,348 - £17,610 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Exeter.
Loading review patterns and visit prompts.
Background context
Provider and registration context for InFocus Charity, useful once you have already reviewed the main decision sections above.
InFocus Charity is a care home with nursing in Exeter, South West, operated by InFocus Charity since 2012. The home has 50 beds and is an inspection rating of Outstanding.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Topsham Road, Countess Wear, Exeter, EX2 6HA
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
344m away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Nutrition details available
Key nutrition points first
Social life, outings, and engagement programmes based on available information.
5 activities listed
Individual and group options available5 feature groups available
Essential features shown first
Loading provider public-record checks for this home.
Are you the provider for InFocus Charity?
Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Ask how quickly staff respond to phone or email enquiries.
Who provides overnight clinical cover if needs escalate?
Check how activities are adapted for different needs.
Observe staff interactions with residents.
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Outstanding. The inspection report was published on 12 March 2020.
The published overall inspection rating is Outstanding. The inspection report was published on 12 March 2020. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 3.9 out of 5. No current enforcement actions are recorded. Provider records: 3 director resignations were recorded in the last year. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at InFocus Charity: £1,000–£4,050/week. Confirm your assessed quote, including care and extras, with the home.
InFocus Charity accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
InFocus Charity is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
InFocus Charity has 50 registered beds. The home provides nursing care.
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 3.9 out of 5.
InFocus Charity's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for InFocus Charity is "Good". No enforcement actions are currently recorded.
InFocus Charity is operated by INFOCUS CHARITY (Company registration number: 06938379).
There are no current enforcement actions recorded against InFocus Charity in the inspection history.
InFocus Charity's provider public-record check is: 1 point worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. The company accounts record is dated 31 August 2024. This is not a credit rating, solvency assessment or prediction about the home.
Ask InFocus Charity how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing InFocus Charity, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Exeter to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history suggests InFocus Charity's inspection position is improving. The inspection report was published on 12 March 2020.
InFocus Charity currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 4 December 2024.
When visiting InFocus Charity, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for InFocus Charity starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on InFocus Charity into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
Get the Care Home Check — £49Usually ready within 1 hour · Confidential · The home is not notified
If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If InFocus Charity is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,000–£4,050/week
≈ £4,348 - £17,610 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Exeter.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
What matters to families:
Feedback raises these points. Ask the home how it handles them in day-to-day care:
Positive experiences described in family feedback:
Use these feedback themes as prompts while you are on the floor and speaking with staff or families:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
Useful before a visit
Ask the provider about the findings below and what they mean for this home before you decide.
Worth asking
3 director resignations were recorded in the last year.
Director changes do not by themselves show instability at the registered manager or care-team level.
Ask: Who is currently accountable for provider-level decisions, and has local management changed?
Information unavailable
Turnover, profit and EBITDA were not available in the accounts format reviewed.
We have not drawn conclusions about profitability from substitute balance-sheet fields.
Ask: Can you explain the provider’s current trading position and financial support arrangements?
We matched this home to INFOCUS CHARITY · Company no. 06938379. Accounts dated: Aug 2025.
Linked provider
INFOCUS CHARITY
Company record
06938379
Match
Confirmed
Official record · provider-level information · record date not available
Company officer changes can be a useful prompt to ask who is accountable now.
Calculation detail is retained in the record review and shown without a numeric rating category.
Information gap · provider-level information · record dated Aug 2025
Those fields would be needed before drawing conclusions about profitability.
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Exeter, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Exeter care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.