Elstree Court Care Home

Eastbourne · BN20 7QJ

Care type
Nursing Home
Indicative weekly fees
£1,517–£2,043/week
Inspection rating
GoodRating published Feb 2023
Capacity
41 beds
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RightCareHome analysisDecision snapshot

What to know before your visit

Elstree Court Care Home is listed as a nursing home. The published inspection rating is Good (Feb 2023).

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Physical disability support
  • Public funding routes appear accepted

What we cannot confirm

  • Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
HC-One No.1 Limited
Provider group
BRAND HC-One Limited
Local authority
East Sussex

Provider network: 37 homes; 81% rated Good or better (30 Good, 7 Requires Improvement).

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Five general checklists and four follow-up emails over two weeks to help you research Elstree Court Care Home. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Elstree Court Care Home Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

↑ Improving trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Jan 2023

A data review is not a new inspection.

Registered Manager
Yolanda Gengania Decastro
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes physical disability support, nursing care, palliative or end-of-life support. Confirm the support and environment needed for the individual person.

  • Physical disability support
  • Nursing care
  • Palliative or end-of-life support
  • Wheelchair access
Find nursing homes near BN20 7QJ

Important limitations

  • Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Multiple Sclerosis
Motor Neurone Disease
Show 4 more
Huntington's
Diabetes
Heart Disease
Palliative Care
Show 1 more capability section

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Exit-Seeking

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Registered Manager
Yolanda Gengania Decastro

Elstree Court Care Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

£1,517–£2,043/week

≈ £6,596 - £8,883 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Elstree Court Care Home, useful once you have already reviewed the main decision sections above.

Elstree Court Care Home is a care home with nursing in Eastbourne, South East, operated by HC-One No.1 Limited since 2017. The home has 41 beds and is an inspection rating of Good.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

64 Meads Road, Eastbourne, BN20 7QJ

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Nearby Amenities

Nearest Hospital
3.2 km
Nearest GP
1.3 km
Nearest Pharmacy
200m
Bus Stops (500m)
10 stops
Nearest Train Station
1.6 km

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

475m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

Dietary Options

Halal
Kosher
Pureed
Soft Diet
Thickened Fluids
Diabetic
Low Sodium
Low Fat
Renal Diet
Vegetarian
Vegan
Gluten-Free
Dairy-Free
Nut-Free
Fortified
5/5
Food Hygiene Rating(inspected March 2025)
Food handling:Very good
Premises condition:Very good
Food safety management:Very good
Explore daily life at this homeActivities and facilities available at this home.

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Double Rooms
Own Furniture
TV in Rooms

Safety & Security

Nurse Call System
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Cafe
Bar
Cinema
Minibus
Pets Allowed

Medical & Therapy

Physiotherapy Room
Sensory Room

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Elstree Court Care Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Elstree Court Care Home

Take this care home visit checklist with you when you call or visit.

  1. Who provides overnight clinical cover if needs escalate?

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Elstree Court Care Home

What does the inspection rating for Elstree Court Care Home show?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.

Is Elstree Court Care Home a good care home?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 5.0 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Elstree Court Care Home cost per week?

Indicative weekly fees at Elstree Court Care Home: £1,517–£2,043/week. Confirm your assessed quote, including care and extras, with the home.

Does Elstree Court Care Home accept NHS or local authority funding?

Elstree Court Care Home accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Elstree Court Care Home a nursing home or a residential care home?

Elstree Court Care Home is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.

Show 13 more questions
How many beds does Elstree Court Care Home have?

Elstree Court Care Home has 41 registered beds. The home provides nursing care.

What do care home reviews say about Elstree Court Care Home?

Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 5.0 out of 5.

Are Elstree Court Care Home's reviews enough to make a decision?

Elstree Court Care Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Elstree Court Care Home safe?

The published inspection Safety rating for Elstree Court Care Home is "Good". No enforcement actions are currently recorded.

Who operates Elstree Court Care Home?

Elstree Court Care Home is operated by HC-ONE NO.1 LIMITED (Company registration number: 10257888).

Has Elstree Court Care Home had enforcement actions?

There are no current enforcement actions recorded against Elstree Court Care Home in the inspection history.

What do public company records show about Elstree Court Care Home's provider?

Elstree Court Care Home's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Elstree Court Care Home?

Ask Elstree Court Care Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Elstree Court Care Home?

Before choosing Elstree Court Care Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Eastbourne to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Elstree Court Care Home's inspection rating improving or declining?

The inspection history suggests Elstree Court Care Home's inspection position is improving. The inspection record was reviewed on 6 July 2023.

What is Elstree Court Care Home's food hygiene rating?

Elstree Court Care Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 13 March 2025.

What questions should I ask when visiting Elstree Court Care Home?

When visiting Elstree Court Care Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Elstree Court Care Home?

Our visit checklist for Elstree Court Care Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Elstree Court Care Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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