John Wills House
Bristol · BS10 6TU
- Care type
- Nursing Home
- Indicative weekly fees
- From £1,750/week
- Inspection rating
- OutstandingRating published Jan 2020
- Capacity
- 80 beds
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Jump to the free analysis ↓What the evidence shows
John Wills House is listed as a nursing home. The published inspection rating is Outstanding (Jan 2020). Family feedback highlights staff kindness and patience. This topic appears in family feedback. Ask the home to explain its approach and compare it with the inspection findings.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
What stands out
- Outstanding inspection rating
- Family feedback highlights staff kindness and patience
- Dementia support
Points to explore
- Family feedback: staffing consistency issues
- Family experiences differ on food and meals
What we cannot confirm
- Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Checks for any home
- Whether the latest public records still match day-to-day care
- How the home feels in the evening and at weekends
More facility details
- Registered provider
- The Council of St Monica Trust
- Provider group
- -
- Local authority
- Bristol, City of
- Floors
- 2
- Nursing cover
- Registered nurse shown 24/7
Provider network: 4 homes; 100% rated Good or better (1 Outstanding, 3 Good).
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Five general checklists and four follow-up emails over two weeks to help you research John Wills House. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
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John Wills House Inspection Rating & History
The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.
Inspection Ratings by Category
Routine inspection: Jul 2019
A data review is not a new inspection.
Published care capabilities
Listed support includes dementia support, physical disability support, nursing care. Confirm the support and environment needed for the individual person.
- Dementia support
- Physical disability support
- Nursing care
- 24/7 nurse cover
Important limitations
- Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.
Care Capabilities
Service Types
What type of care is provided
Specialisms
Specialist experience with
Conditions
Can support people living with
Show 2 more capability sections
Behavioural Support Signals
Trained to help with
Additional Condition Support
Additional support for
Staffing
RightCareHome analysisStaffing evidenceAvailable information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Medication Support
John Wills House: Weekly Fees & Funding Options
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,750/week
From ≈ £7,609 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Published fee notes
Fees not provided on or inspection. notes that it is an unverified listing and does not provide verified pricing. Capacity is 80 residents.
How care at this home can be funded
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
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Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
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Family Reviews
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About this care homeProvider description, registration background and accreditations.
Background context
Home profile
Provider and registration context for John Wills House, useful once you have already reviewed the main decision sections above.
John Wills House is a care home with nursing in Bristol, South West, operated by The Council of St Monica Trust since 2011. The home has 80 beds and is an inspection rating of Outstanding. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia. Qualified nursing staff are on-site 24 hours.
Contact & location
Will regular visits and day-to-day logistics be practical?
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Practical Information
Visitor Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.
Location & Neighbourhood
RightCareHome analysisNeighbourhoodWestbury Fields, Westbury-on-Trym, Bristol, BS10 6TU
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Neighbourhood
Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
260m away
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Dining & Nutrition
1 dining services listed
Key nutrition points first
Dining Services
Explore daily life at this homeActivities and facilities available at this home.
Facilities & Features
5 feature groups available
Essential features shown first
Accessibility Features
Rooms
Safety & Security
Show 2 more feature groups
Lifestyle & Amenities
Medical & Therapy
Provider Records
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Next Steps
Is John Wills House a good care home, and what should you do before deciding?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Questions to Ask When Visiting John Wills House
Take this care home visit checklist with you when you call or visit.
Has there been an increase in agency staff use or staff changes in the past year?
How do you support residents who wander or become distressed in practice?
How is feedback on meals collected and acted upon?
Ask for a written breakdown of regular fees and optional extras.
Ask about staff turnover and use of agency staff on your relative's floor.
Also ask about everyday care
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
Common Questions About John Wills House
What does the inspection rating for John Wills House show?
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.
Is John Wills House a good care home?
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.3 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
How much does John Wills House cost per week?
Indicative weekly fees at John Wills House: From £1,750/week. Confirm your assessed quote, including care and extras, with the home.
Does John Wills House accept NHS or local authority funding?
John Wills House accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Is John Wills House a nursing home or a residential care home?
John Wills House is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is listed. Confirm the current on-site arrangements for individual needs.
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Does John Wills House provide dementia care?
John Wills House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
How do we score dementia-specialist homes differently?
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
How many beds does John Wills House have?
John Wills House has 80 registered beds. The home provides nursing care.
What do care home reviews say about John Wills House?
Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.3 out of 5.
Are John Wills House's reviews enough to make a decision?
John Wills House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
Is John Wills House safe?
The published inspection Safety rating for John Wills House is "Good". No enforcement actions are currently recorded.
Has John Wills House had enforcement actions?
There are no current enforcement actions recorded against John Wills House in the inspection history.
What continuity questions should families ask John Wills House?
Ask John Wills House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
What should I compare before choosing John Wills House?
Before choosing John Wills House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Bristol to find the best fit for your relative’s care needs, budget and visiting arrangements.
Is John Wills House's inspection rating improving or declining?
The inspection history for John Wills House looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.
What questions should I ask when visiting John Wills House?
When visiting John Wills House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
What does our visit checklist include for John Wills House?
Our visit checklist for John Wills House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Turn the findings into a plan for your visit
Care Home Check brings the findings on John Wills House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Topics to take into your visit
- How the home feels in the evening and at weekends
- How quickly call bells are answered in practice
- Whether staffing continuity feels stable on the floor
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What you receive
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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