Firgrove House

Bristol · BS37 4AH

Care type
Residential Care Home
Indicative weekly fees
From £1,200/week
Rating history
OutstandingRating published Jan 2019
Capacity
20 beds
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RightCareHome analysisDecision snapshot

What to know before your visit

Firgrove House is listed as a residential care home. The historical inspection rating, published before the current registration, is Outstanding (Jan 2019). Family feedback highlights staff friendliness and approachability.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Family feedback highlights staff friendliness and approachability
  • Dementia support
  • Public funding routes appear accepted

Points to explore

  • Family feedback: room and facility size constraints

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Improving Prospects Ltd
Provider group
-
Local authority
South Gloucestershire
Purpose built
No
Ensuite rooms
35%
Floors
3
Opened
1987

Provider network: 3 homes; 100% rated Good or better (1 Outstanding, 2 Good).

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Five general checklists and four follow-up emails over two weeks to help you research Firgrove House. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Send the same evidence page so everyone can review the current signals and questions.

Firgrove House Inspection Rating & History

The rating history records Outstanding, published before the current registration. Review the dates and any findings below; a data review is not a new inspection.

This rating was published before the current registration. Read it alongside the registration and inspection history below.

Inspection Ratings by Category

Safe
Good · history
Effective
Good · history
Caring
Outstanding · history
Responsive
Outstanding · history
Well-Led
Outstanding · history
Inspection record date
Inspection report published · Jan 2019
Registered Manager
Carly Louise Smith
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, palliative or end-of-life support, wheelchair access. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Palliative or end-of-life support
  • Wheelchair access
  • Secure garden or area
Find residential care homes near BS37 4AH
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Multiple Sclerosis
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Exit-Seeking

Additional Condition Support

Additional support for

Autism Spectrum
End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is not listed. Ask how overnight clinical needs are supported.
Registered Manager
Carly Louise Smith

Firgrove House: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,200/week

From ≈ £5,218 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Weekly fees range from £1,050 to £1,300. Residential care starts from £1,050. Residential dementia care starts from £1,100. Fees are for self-funded residents.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (South Gloucestershire, residential with dementia care): £1,485/wk

Dementia care
£1,100–£1,300/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

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Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Firgrove House, useful once you have already reviewed the main decision sections above.

Firgrove House is a residential care home in Bristol, South West, operated by Improving Prospects Ltd since 2022. The home has 20 beds and is an inspection rating of Outstanding in its history, published before the current registration. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

163 Station Road, Yate, Bristol, BS37 4AH

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Nearby Amenities

Nearest Pharmacy
600m
Bus Stops (500m)
10 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

200m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

4 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Special Occasion Meals
Communal Dining Room

Dietary Options

Halal
Kosher
Pureed
Soft Diet
Diabetic
Low Sodium
Low Fat
Renal Diet
Vegetarian
Vegan
Gluten-Free
Dairy-Free
Nut-Free
Fortified
5/5
Food Hygiene Rating(inspected March 2026)
Food handling:Very good
Premises condition:Very good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

1 activities listed

Individual and group options available
Religious Services
Show activity programme details
✓Organised group activities

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Hoists

Rooms

Single Rooms

Safety & Security

Nurse Call System
Secure Unit
Show 1 more feature group

Lifestyle & Amenities

Garden
TV Lounge
Library
Parking

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Firgrove House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Firgrove House

Take this care home visit checklist with you when you call or visit.

  1. Ask to see a typical resident room and discuss any mobility or space needs.

  2. Check how activities are adapted for less mobile or less social residents.

  3. Discuss how the home handles communication with families, especially for medical updates.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How often is the care plan reviewed, and who is involved?

  4. May we speak with a current resident family member?

Common Questions About Firgrove House

What does the inspection rating for Firgrove House show?

The rating history records Outstanding, published before the current registration. The inspection report was published on 23 January 2019.

Is Firgrove House a good care home?

The rating history records Outstanding, published before the current registration. The inspection report was published on 23 January 2019. Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.8 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Firgrove House cost per week?

Indicative weekly fees at Firgrove House: From £1,200/week. Confirm your assessed quote, including care and extras, with the home.

Does Firgrove House accept NHS or local authority funding?

Firgrove House accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Firgrove House a nursing home or a residential care home?

Firgrove House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 14 more questions
Does Firgrove House provide dementia care?

Firgrove House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Firgrove House have?

Firgrove House has 20 registered beds. Personal care is the listed service.

What do care home reviews say about Firgrove House?

Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.8 out of 5.

Are Firgrove House's reviews enough to make a decision?

Firgrove House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Firgrove House safe?

The published inspection Safety rating for Firgrove House is "Good". This rating history predates the current registration. No enforcement actions are currently recorded.

Who operates Firgrove House?

Firgrove House is operated by IMPROVING PROSPECTS LTD (Company registration number: 06851740). Ownership type: independent.

Has Firgrove House had enforcement actions?

There are no current enforcement actions recorded against Firgrove House in the inspection history.

What do public company records show about Firgrove House's provider?

Firgrove House's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2024. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Firgrove House?

Ask Firgrove House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Firgrove House?

Before choosing Firgrove House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Bristol to find the best fit for your relative’s care needs, budget and visiting arrangements.

What is Firgrove House's food hygiene rating?

Firgrove House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 18 March 2026.

What questions should I ask when visiting Firgrove House?

When visiting Firgrove House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Firgrove House?

Our visit checklist for Firgrove House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Firgrove House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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