Firgrove House
Verified with regulatory, financial, and public review data · April 2026
More details
At a Glance
The key facts for shortlisting Firgrove House.
Quality
Rated Outstanding · no recent inspection on record
Costs
From £5,218 / month (estimate)
Availability
Vacancies currently available
Location
Check travel time for regular visits
Financial Stability
Low financial risk — stable company records
About Firgrove House
Firgrove House is a residential care home in Bristol, South West, operated by Improving Prospects Ltd since 2022. The home has 20 beds and is rated Outstanding by the national care regulator. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Care & Medical
Can this home safely meet your care needs?
Check supported conditions, specialist capability, and clinical coverage before shortlisting.
Care Capabilities
Service Types
What type of care is provided
Officially Registered Services
Registered with the regulator for
Specialisms
Specialist experience with
Show 3 more capability sections
Conditions
Can support people living with
Behavioural Support
Trained to help with
Additional Conditions & Support
Additional support for
Care Fit at a Glance
Only on RightCareHomeHow well this home matches common care needs — based on registration data and services offered.
Likely a good fit if you need
- Dementia support
- Wheelchair access
- Secure garden/area
- Palliative or end-of-life support
Important questions before deciding
- How do you tailor care plans in the first 2 weeks after move-in?
- How often are families updated, and who is the main contact?
Staffing
Only on RightCareHomeWhat public sources tell us about staffing levels and employee experience.
Medication Support
Medication data not yet available (N/A) — pending enrichment
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Activities & Social Life
Only on RightCareHomeSocial life, outings, and engagement programmes based on available information.
1 activities listed
Individual and group options availableShow activity programme details
Dining & Nutrition
4 dining services listed
Key nutrition points first
Dining Services
Dietary Options
Facilities & Features
4 feature groups available
Essential features shown first
Accessibility
Rooms
Safety & Security
Show 1 more feature group
Lifestyle & Amenities
Safety & Quality
How safe and well-led is this home right now?
Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.
Quality Snapshot
Current inspection ratings and how they compare to previous assessments.
Inspection Ratings by Category
This rating is based on an inspection over two years ago. The Care Home Check report tracks whether conditions have changed since then.
Financial Health
Only on RightCareHomeBased on accounts filed Mar 2024
Financial Stability
Corporate Details
Director Stability
Secured Debt
Ownership
Costs & Funding
Can this option work for your budget now and long-term?
See weekly and monthly estimates first, then check which funding routes are realistic.
Costs & Funding
Estimated fees and funding options based on registration records and regional benchmarks.
Typical weekly care cost
From £1,200 per week
≈ £5,218 per month
Estimate based on 52 weeks / 12 months.
You may pay less if eligible for council or NHS-funded care.
How care at this home can be funded
You pay the full fee directly. Applies if savings and property exceed £23,250.
Your council contributes based on a financial assessment. You may still pay a contribution.
Not sure how you'd pay for care?
This home accepts council and NHS funding. Our Funding Guide checks whether you qualify — covering NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Eligibility — £69Takes under 10 minutes · Included free with the Personalised Matching Report
What's Included
Weekly fees range from £1,050 to £1,300. Residential care starts from £1,050. Residential dementia care starts from £1,100. Fees are for self-funded residents.
Compare costs across all homes in Bristol.
Family Feedback
What do families consistently say?
Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.
What Families Say
We read every public review families have left about this home — across Google, care directories, and independent platforms — to find the patterns a star rating cannot show.
Based on 9 family reviews.
What Families Say
Families consistently mention strong day-to-day support, with a few practical points worth checking on your visit.
How Families Rate This Home
Based on 464 detailed ratings across 11 aspects
Showing 8 of 11 rated aspects
Families value most
Most frequent family priorities:
- warm, welcoming atmosphere (Medium impact · 28 mentions)
- staff kindness and patience (Medium impact · 32 mentions)
Show more points
- clear and regular communication (Medium impact · 19 mentions)
- personalised care and dignity (Medium impact · 24 mentions)
Questions to ask on your visit
- Ask to see a typical resident room and discuss any mobility or space needs.
- Check how activities are adapted for less mobile or less social residents.
Show more points
- Discuss how the home handles communication with families, especially for medical updates.
Signals to review before deciding
Potential risk signals to validate during your visit:
- older building limitations (3 mentions)Lower priority
- occasional low activity engagement (3 mentions)Lower priority
Show more points
- room and facility size constraints (4 mentions)Lower priority
What Families Are Saying
“From the very first phone call with Deian and Chloe we were sure Firgrove was the place for Dad. We were given a tremendous amount of support navigating the process.”
— Family member
“The staff have suppressed her nerves. Amazing choices of food with a different menu every day.”
— Family member
Rating Trends Over Time
This home has 10 years of review data. See which aspects are improving, which need attention, and how recent ratings compare.
See full trends — £49Who this home may suit
- Families seeking a small, homely setting
- Residents valuing personal attention and dignity
- Those wanting strong family involvement and open visiting
Decision gaps before shortlisting
Details on room sizes and personalisation options
Older property may limit space or accessibility for some residents.
Request a room tour and discuss any specific needs before committing.
Clarity on activity options for less outgoing residents
Some may not join group activities; individual engagement is important.
Ask for examples of how quieter residents are supported.
Transparency on cost structure and extras
Only one mention of value concerns; families need to avoid surprises.
Request a full breakdown of fees and any additional charges.
Most-mentioned positives
Common positive phrases seen across family feedback:
Show 1 more tags
Signals to check on visit
Repeated concern phrases and risk checks:
In families' own words
“From the very first phone call with Deian and Chloe we were sure Firgrove was the place for Dad. We were given a tremendous amount of support navigating the process.”
“The staff have suppressed her nerves. Amazing choices of food with a different menu every day.”
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.
Ready to verify what family feedback may be pointing to?
Care Home Check combines review patterns with finance, staffing and inspection context, then turns them into better visit questions before you decide.
Independent checks before you decide
Location & Practical
Will regular visits and day-to-day logistics be practical?
Assess travel convenience, nearby services, and neighbourhood context for family peace of mind.
Practical Information
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Location & Neighbourhood
Only on RightCareHome163 Station Road, Yate, Bristol, BS37 4AH
View on Google MapsNearby Amenities
Neighbourhood
Nearest green space
200m away
Transport access
5/10
Local amenities
8/10
Next Steps
What should you do before making a final decision?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Common Questions About Firgrove House
Visit Checklist
Use this short checklist during your visit to Firgrove House and compare answers across homes.
Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.
Save Firgrove House to review later
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Care Home Check
What this page cannot tell you
You have seen the public picture. The Care Home Check report checks the things families usually only discover after moving in — finances, staffing reality, and what to ask on your visit.
Public warning signs are already visible
We can already see early warning signals in public data. The full report checks whether they are isolated issues or part of a wider pattern.
Public signals already visible on this page
Is this home financially sound?
We check the company accounts, ownership changes, and director history — the things that show whether a home is stable for years to come.
Know before you commit, not after.
What do staff actually experience?
Employee reviews from recruitment platforms reveal whether staff feel supported and well-managed — which directly shapes the care your relative receives.
The inside view families rarely see.
What should you ask on your visit?
Based on everything we find — inspections, reviews, finances, staffing — we write questions specific to this home, so your visit leads to real answers.
Turn a guided tour into a proper conversation.
Independent checks before you decide