Wolverhampton · WV3 8BT
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Jump to the free analysis ↓The Croft Residential Home is listed as a residential care home. The published inspection rating is Outstanding (Mar 2020). Family feedback highlights staff kindness and consistency. This topic appears in family feedback. Ask the home to explain its approach and compare it with the inspection findings.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
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Five general checklists and four follow-up emails over two weeks to help you research The Croft Residential Home. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.
Routine inspection: Jan 2020
A data review is not a new inspection.
Listed support includes dementia support, palliative or end-of-life support, wheelchair access. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Additional Condition Support
Additional support for
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,300/week
≈ £5,653 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Wolverhampton, residential with dementia care): £795/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Wolverhampton.
Loading review patterns and visit prompts.
Background context
Provider and registration context for The Croft Residential Home, useful once you have already reviewed the main decision sections above.
The Croft Residential Home, operated by The Croft Residential Home, offers exceptional residential and respite care in Wolverhampton. This family-run care home provides a welcoming environment where residents are treated as part of the family, ensuring personalised care and attention. The home features 24 beautifully furnished rooms and spacious gardens, creating a peaceful retreat for relaxation and observing wildlife. Residents enjoy a vibrant social life with themed shows, exercise classes, and arts and crafts. The Croft takes pride in its home-cooked meals, catering to individual dietary needs. With a dedicated activities team and facilities like a summerhouse, pet visits, and a family room, The Croft truly feels like home.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
20 Castlecroft Road, Finchfield, Wolverhampton, WV3 8BT
Open mapDaily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
4 dining services listed
Key nutrition points first
Social life, outings, and engagement programmes based on available information.
8 activities listed
Individual and group options available5 feature groups available
Essential features shown first
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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Can you show us examples of both updated and older rooms?
How do you support residents who wander or become distressed in practice?
How do you ensure families feel fees are fair for the quality provided?
Ask for a written breakdown of regular fees and optional extras.
Ask to see several resident rooms, including those not recently refurbished
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.9 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at The Croft Residential Home: £1,300/week. Confirm your assessed quote, including care and extras, with the home.
The Croft Residential Home accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
The Croft Residential Home is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
The Croft Residential Home specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
The Croft Residential Home has 24 registered beds. Personal care is the listed service.
Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.9 out of 5.
The Croft Residential Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for The Croft Residential Home is "Good". No enforcement actions are currently recorded.
The Croft Residential Home is operated by CROFT RESIDENTIAL LIMITED (Company registration number: 02369453). Ownership type: independent.
There are no current enforcement actions recorded against The Croft Residential Home in the inspection history.
The Croft Residential Home's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.
Ask The Croft Residential Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing The Croft Residential Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Wolverhampton to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history for The Croft Residential Home looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.
The Croft Residential Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 12 November 2024.
When visiting The Croft Residential Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for The Croft Residential Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on The Croft Residential Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If The Croft Residential Home is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
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Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,300/week
≈ £5,653 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Wolverhampton, residential with dementia care): £795/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Wolverhampton.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
Family feedback highlights caring and attentive staff
What matters to families:
Feedback raises these points. Ask the home how it handles them in day-to-day care:
These are patterns in family experiences, not an assessment of personal suitability. Confirm individual needs with the home.
Family feedback on care, surroundings and daily life
Showing 8 of 11 rated aspects
Changes across the periods represented in family feedback:
Concerns about room modernity and decor have persisted at a low level over the past year.
Ask on visit: Can you show us examples of both updated and older rooms?
A small but steady number of families question whether fees match room quality and services.
Ask on visit: How do you ensure families feel fees are fair for the quality provided?
Positive experiences described in family feedback:
Use these feedback themes as prompts while you are on the floor and speaking with staff or families:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
Turnover, profit and EBITDA were not available in the accounts format reviewed.
We have not drawn conclusions about profitability from substitute balance-sheet fields.
Ask: Can you explain the provider’s current trading position and financial support arrangements?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to CROFT RESIDENTIAL LIMITED · Company no. 02369453. Accounts dated: Mar 2025.
Linked provider
CROFT RESIDENTIAL LIMITED
Company record
02369453
Match
Confirmed
Information gap · provider-level information · record dated Mar 2025
Those fields would be needed before drawing conclusions about profitability.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Wolverhampton, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Wolverhampton care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.