Independent review of public evidence by RightCareHome

Winchester Heights Care Home

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Photos show the setting, not staffing, safety or care quality.

Review the mixed evidence before shortlisting

Aggregated public feedback

2 feedback records mention unclear or changing cost information

Aggregated public feedback

Public feedback averages 5.0/5 across 149 reviews

Why it may still merit consideration: Positive themes outweigh watchouts and Dementia support.

What the report adds

See whether the feedback pattern persists in more recent evidence and what to ask on your visit.

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RightCareHome analysis Decision snapshot

What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Positive themes outweigh watchouts
  • Dementia support
Show 1 more
  • Provider records reviewed

Evidence to question

  • 2 feedback records mention unclear or changing cost information
  • Company accounts date needs checking
Show 1 more
  • Clarify wandering support

Questions to verify directly

  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
Show 1 more
  • Whether public reviews still match the experience families describe now

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Official rating not published yet

Official CQC record

Fees now

From £6,740 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

Check travel time for regular visits

Public location data

Availability

Ask the home for live availability

Live availability is not verified by RightCareHome

Provider records

Records reviewed

Linked company record · 06655208

Recommended next step

Keep this option provisional while you check the open questions

Review the areas flagged below and compare at least one alternative before deciding whether to arrange a visit.

More facility details
Registered provider
Willowbrook Healthcare Limited
Provider group
BRAND Avery
Local authority
Hampshire
Purpose built
Yes
Ensuite rooms
100%
Opened
2009
Nursing cover
Registered nurse shown 24/7

Provider network: 49 homes; 47% rated Good or better (23 Good, 3 Requires Improvement).

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Safety & Quality

What do the latest CQC results for Winchester Heights Care Home show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Winchester Heights Care Home CQC Rating & Inspection History

Source: Official CQC record

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

Trend not rated · fewer than two comparable inspections
for 8 years

Inspection Ratings by Category

Safe
N/A
Effective
N/A
Caring
N/A
Responsive
N/A
Well-Led
N/A
CQC record date
Not available
View official inspection report
Registered Manager
Diana Tatpati

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Winchester Heights Care Home?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Physical Disability
Sight or hearing impairment
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Brain Injury
Palliative Care
Show 1 more capability section

Additional Condition Support

Additional support for

End-of-Life Care

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • 24/7 nurse cover
  • Palliative or end-of-life support

Important questions before deciding

  1. 1How do you support residents who wander or become distressed?
  2. 2How do you tailor care plans in the first 2 weeks after move-in?
  3. 3How often are families updated, and who is the main contact?

Staffing

RightCareHome analysis Staffing evidence

What public sources tell us about staffing levels and employee experience.

✓Registered Nurse on Duty 24/7
Specialist Staff
Physiotherapist
Registered Manager
Diana Tatpati

Costs & Funding

Winchester Heights Care Home: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £6,740 per month

From £1,550 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

Nursing Care
From £1,650
per week
Dementia Care
From £1,650
per week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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What's Included

Operator tariffs checked on 22 September 2026. Residential care: from £1,550 per week. General nursing care: from £1,650 per week. Dementia residential care: from £1,650 per week. Dementia nursing care: from £1,750 per week. The quote depends on the room and assessed care needs; contact the home for a personalised quote. Published nursing charges exclude the Funded Nursing Care (FNC) payment; confirm the total and eligibility with the home. Respite has a £100 weekly supplement.

Family Reviews

Winchester Heights Care Home Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 2 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Winchester Heights Care Home, useful once you have already reviewed the main decision sections above.

Winchester Heights Care Home is a care home with nursing in Winchester, South East, operated by Willowbrook Healthcare Limited since 2023. The home has 103 beds. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia. Qualified nursing staff are on-site 24 hours.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

Stockbridge Road, Winchester, SO22 5JH

View on Google Maps

Evidence scope for this section

RightCareHome only scores neighbourhood evidence when the available sources meet our consistency threshold. The verified address and map remain available for planning visits and checking local access.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Activities & Social Life

RightCareHome analysis Daily-life evidence

Social life, outings, and engagement programmes based on available information.

6 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Reminiscence
Yoga & Relaxation
Show activity programme details
✓Organised group activities

Dining & Nutrition

5 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room

Dietary Options

Pureed

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Lift
Stairlift

Rooms

Ensuite
Single Rooms
Couples Rooms
Own Furniture

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Cafe
Bar
Cinema
Minibus
Show 1 more feature group

Medical & Therapy

Physiotherapy Room

Next Steps

Is Winchester Heights Care Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Winchester Heights Care Home

Use this care home visit checklist at Winchester Heights Care Home to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Winchester Heights Care Home

  1. 1Have there been recent staff training or recruitment changes to support this trend?
  2. 2How do you support residents who wander or become distressed in practice?
  3. 3Can management provide a sample contract with all fees itemised?
  4. 4Ask for a clear, written breakdown of all costs and what is included

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About Winchester Heights Care Home

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If Winchester Heights Care Home is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

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Sources and editorial process
Sources: Official inspections, aggregated public feedback, financial filings, public statisticsOur methodology

Page refreshed October 2026. Inspection, finance, hygiene, and review sources update on different schedules, so always confirm final details directly with the care home.

Reviewed by the RightCareHome research team to support shortlist and visit preparation. Our editorial standards