West Drayton · UB7 7EQ
Usually ready within 1 hour · Confidential · The home is not notified
Jump to the free analysis ↓The Burroughs is listed as a residential care home. The historical inspection rating, published before the current registration, is Good (Feb 2020). Family feedback highlights staff professionalism and kindness.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
Email me the care home toolkit
Five general checklists and four follow-up emails over two weeks to help you research The Burroughs. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The rating history records Good, published before the current registration. Review the dates and any findings below; a data review is not a new inspection.
This rating was published before the current registration. Read it alongside the registration and inspection history below.
Listed support includes dementia support, sight or hearing impairment support, mental health support. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Behavioural Support Signals
Trained to help with
Additional Condition Support
Additional support for
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,700/week
From ≈ £7,392 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Fees are subject to a pre-admission needs assessment. Premium rooms normally require an additional charge. Included: care and support, meals, snacks and drinks freshly prepared by chef, in-house café, in-house cinema, access to gardens and conservatories, WiFi, housekeeping and laundry. Not included: hairdressing, chiropody, toiletries, newspapers, private healthcare appointments.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Hillingdon, residential with dementia care): £1,309/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — Free · funded by RightCareHomeTakes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in West Drayton.
Loading review patterns and visit prompts.
Background context
Provider and registration context for The Burroughs, useful once you have already reviewed the main decision sections above.
The Burroughs is a residential care home in West Drayton, London, operated by The Hillingdon Care Company Limited since 2025. The home has 71 beds and is an inspection rating of Good in its history, published before the current registration. The home specialises in dementia care, including support for Alzheimer's, vascular dementia. Qualified nursing staff are on-site 24 hours.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Mill Road, West Drayton, UB7 7EQ
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
342m away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
2 dining services listed
Key nutrition points first
4 feature groups available
Essential features shown first
Loading provider public-record checks for this home.
Are you the provider for The Burroughs?
Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Ask about staff turnover rates and how continuity is maintained
How do you support residents who wander or become distressed in practice?
Observe staff interactions with residents for warmth and attentiveness
Discuss how new residents are supported during their first weeks
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The rating history records Good, published before the current registration. The inspection report was published on 13 February 2020.
The rating history records Good, published before the current registration. The inspection report was published on 13 February 2020. Family feedback highlights positive experiences. The combined public feedback rating is 4.7 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at The Burroughs: From £1,700/week. Confirm your assessed quote, including care and extras, with the home.
The Burroughs accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
The Burroughs is registered as a residential care home. Nursing information needs clarification: round-the-clock nurse cover is listed, but a nursing service is not confirmed. Ask whether support comes from on-site registered nurses or visiting clinicians.
The Burroughs specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
The Burroughs has 71 registered beds. Personal care is the listed service.
Family feedback highlights positive experiences. The combined public feedback rating is 4.7 out of 5.
The Burroughs's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for The Burroughs is "Good". This rating history predates the current registration. No enforcement actions are currently recorded.
The Burroughs is operated by THE HILLINGDON CARE COMPANY LIMITED (Company registration number: 16204132). Ownership type: independent.
There are no current enforcement actions recorded against The Burroughs in the inspection history.
The Burroughs's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. This is not a credit rating, solvency assessment or prediction about the home.
Ask The Burroughs how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing The Burroughs, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in West Drayton to find the best fit for your relative’s care needs, budget and visiting arrangements.
The Burroughs currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 13 May 2025.
When visiting The Burroughs, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for The Burroughs starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on The Burroughs into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
Get the Care Home Check — £49Usually ready within 1 hour · Confidential · The home is not notified
If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If The Burroughs is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,700/week
From ≈ £7,392 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Fees are subject to a pre-admission needs assessment. Premium rooms normally require an additional charge. Included: care and support, meals, snacks and drinks freshly prepared by chef, in-house café, in-house cinema, access to gardens and conservatories, WiFi, housekeeping and laundry. Not included: hairdressing, chiropody, toiletries, newspapers, private healthcare appointments.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Hillingdon, residential with dementia care): £1,309/wk
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — Free · funded by RightCareHomeTakes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in West Drayton.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
Family feedback highlights caring and attentive staff
What matters to families:
These are patterns in family experiences, not an assessment of personal suitability. Confirm individual needs with the home.
Positive experiences described in family feedback:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
We have not recorded a latest filed accounts date for the linked company.
This is an information gap in the current profile, not a negative finding.
Ask: Can you confirm the latest filed accounts date and whether more current management information is available?
Information unavailable
We have not yet obtained turnover or profit-and-loss figures for this provider review.
This is a gap in the information available for this check. It does not mean that the provider failed to file information or that the figures are adverse.
Ask: Can the provider share recent turnover and profit-or-loss information, or explain which current continuity information is available?
We matched this home to THE HILLINGDON CARE COMPANY LIMITED · Company no. 16204132. An account date is not available for this check.
Linked provider
THE HILLINGDON CARE COMPANY LIMITED
Company record
16204132
Match
Confirmed
Information gap · provider-level information · record date not available
A family should know when the public company-record review cannot be dated.
Information gap · provider-level information · record date not available
Current provider information can help a family ask about continuity arrangements without turning missing data into a negative conclusion.
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in West Drayton, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full West Drayton care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.