Are Highcliffe Care Centre's care home fees published?

No reliable published weekly fee is present in the current sources for Highcliffe Care Centre. Ask the home for a written weekly quote, what is included, which extras can be charged separately, and whether the quote changes for nursing, dementia, respite, or higher-dependency care. Then compare the quote with local care home fees in Sunderland before deciding.

Is Highcliffe Care Centre a nursing home or a residential care home?

Highcliffe Care Centre is registered as a residential care home. This means the home provides residential care without on-site nursing as its main service type. Source: CQC registration data (https://www.cqc.org.uk/location/1-135570407).

Does Highcliffe Care Centre provide dementia care?

Highcliffe Care Centre specialises in dementia care. The home is CQC-registered for this specialism (https://www.cqc.org.uk/location/1-135570407).

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Highcliffe Care Centre have?

Highcliffe Care Centre has 60 registered beds. The home provides residential care without nursing. Source: CQC registration data (https://www.cqc.org.uk/location/1-135570407).

What do care home reviews say about Highcliffe Care Centre?

RightCareHome's public feedback assessment for Highcliffe Care Centre is limited feedback coverage. The combined public feedback rating is 4.5 out of 5. Families particularly value: Staff; Care Quality.

Are Highcliffe Care Centre's reviews enough to make a decision?

Highcliffe Care Centre's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the latest CQC rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Highcliffe Care Centre safe?

Highcliffe Care Centre is rated "Good" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report (https://www.cqc.org.uk/location/1-135570407).

Who owns Highcliffe Care Centre?

Highcliffe Care Centre is operated by HIGHCLIFFE CARE CENTRE LIMITED (Companies House number: 05905521). Ownership type: independent.

Has Highcliffe Care Centre had enforcement actions?

There are no current enforcement actions recorded against Highcliffe Care Centre by the CQC. Source: CQC registration data (https://www.cqc.org.uk/location/1-135570407).

What do public company records show about Highcliffe Care Centre's provider?

Highcliffe Care Centre's provider public-record check is: 1 point worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. The latest filed accounts we reviewed are dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Highcliffe Care Centre?

RightCareHome does not predict whether Highcliffe Care Centre will close. Families can still check official provider records, CQC evidence and current written answers before paying a deposit. No current enforcement actions are recorded. Continuity questions should be judged alongside inspection history, fee pressure, and what the manager can explain on your visit.

What should I compare before choosing Highcliffe Care Centre?

Before choosing Highcliffe Care Centre, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and provider public-record questions and company-record gaps. Then compare those signals with other care homes in Sunderland, because a home can look acceptable in isolation but weaker once price, reviews, CQC evidence, and provider records are viewed against local alternatives.

Is Highcliffe Care Centre's CQC rating improving or declining?

Recent inspection history suggests Highcliffe Care Centre's CQC position is improving. The latest CQC review was on 6 July 2023.

What is Highcliffe Care Centre's food hygiene rating?

Highcliffe Care Centre currently has a Food Standards Agency hygiene rating of 5 out of 5. The latest published hygiene date is 23 January 2025. Source: local authority food hygiene records.

What questions should I ask when visiting Highcliffe Care Centre?

When visiting Highcliffe Care Centre, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Highcliffe Care Centre?

Our visit checklist for Highcliffe Care Centre starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Independent review of public evidence by RightCareHome

Highcliffe Care Centre

RightCareHome analysis Evidence view

Compare alternatives before shortlisting

CQC record

Older inspection record

Provider public records

Net-assets position in the filed accounts

Why it may still merit consideration: Good CQC rating and Positive themes outweigh watchouts.

What the report adds

See how the provider-level record relates to this home and what needs written confirmation.

Check provider records and inspection evidence · £49

Usually ready within 1 hour · Confidential · The home is not notified

CQC: Good
Care type: Residential Care Home
Capacity: 60 beds

RightCareHome analysis Decision snapshot

What the evidence shows

A structured view of what supports a shortlist place, what needs scrutiny, and what to verify directly for this residential care home.

Check the open questions before you book a visit

Care Home Check runs 200+ checks on this home for £49. Usually ready within 1 hour, confidentially.

Check this home’s open questions · £49

See an example result

Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

Good CQC rating
Positive themes outweigh watchouts

Show 1 more

Dementia support

Good CQC rating
Positive themes outweigh watchouts
Dementia support

Evidence to question

Registered manager not confirmed
Net-assets position in the filed accounts

Show 1 more

Clarify wandering support

Registered manager not confirmed
Net-assets position in the filed accounts
Clarify wandering support

Questions to verify directly

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends

Show 1 more

How consistent staffing feels in person from shift to shift

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends
How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · Latest CQC review Jul 2023

Official CQC record

Fees now

See Costs & Funding section below

Fee not published · request a current quote

Funding accepted

Confirm which funding routes this home will accept before you rely on a shortlist place.

Funding route not published · confirm directly

Visits & travel

Hospital 1.6 km

Public location data

Vacancies now

Ask the home for live availability

Live availability changes · ask the home

Provider records

1 point worth clarifying

Linked company record · 05905521

Recommended next step

Compare alternatives before treating this as a leading option

Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

Read the detailed evidence See residential care homes in Sunderland

More facility details

Registered provider: Highcliffe Care Centre Limited
Provider group: BRAND Avery
Local authority: Sunderland

Save or share this home with familyOpen

Save Highcliffe Care Centre to review later

We’ll send practical questions for comparing this home with family, including what to check before you rely on ratings, fees or vacancies.

No spam · Useful comparison notes only

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Safety & Quality

What do the latest CQC results for Highcliffe Care Centre show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Highcliffe Care Centre CQC Rating & Inspection History

Source: Official CQC record · Latest CQC review · Jul 2023

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

↑ Improving trend

Good for 6 years

Inspection Ratings by Category

Safe— Are people protected from harm?

Good

Effective— Does care achieve good outcomes?

Good

Caring— Are staff kind and respectful?

Good

Responsive— Does care meet individual needs?

Good

Well-Led— Is the home well managed?

Good

Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →

CQC record date

Latest CQC review · Jul 2023

Older inspection record

View official inspection report

Registered Manager

No manager registered

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Check inspection confidence · £49

What public records show about this provider

RightCareHome analysis Provider records

Source: Public provider records

We matched this home to HIGHCLIFFE CARE CENTRE LIMITED · Company no. 05905521. Latest account source date: Mar 2025.

Provider public-record check

1 point worth clarifying

Useful before a visit

This public-record detail may be useful to discuss with the provider before you decide.

Method: Provider Public-Record Check v2.2

Linked provider

HIGHCLIFFE CARE CENTRE LIMITED

Company record

05905521

Match

Confirmed

What we know

At the latest filed period, liabilities exceeded assets by £1,047,817.

What public records do not tell us

This is a dated provider-level balance-sheet snapshot. It does not by itself show insolvency, current cash flow or a problem at this care home.

Ask the provider

What support and continuity arrangements are in place while the filed net-assets position is negative?

Worth asking

Useful before a visit

Net-assets position in the filed accounts

At the latest filed period, liabilities exceeded assets by £1,047,817.

This is a dated provider-level balance-sheet snapshot. It does not by itself show insolvency, current cash flow or a problem at this care home.

Ask: What support and continuity arrangements are in place while the filed net-assets position is negative?

Calculated from filed figures · Companies House accounts · provider-level record · source date Mar 2025

See evidence and context

This may be useful when asking what financial support and continuity arrangements sit behind the provider.

Calculation detail is retained in the record review and shown without a numeric rating category.

Information limited

Useful before a visit

We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.

Put these records in context — Care Home Check

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Highcliffe Care Centre?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page

Suggest an update

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia

Physical Disability

Adults 65+

Understanding dementia care: what to look for→

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

Dementia support

Important questions before deciding

1How do you support residents who wander or become distressed?
2Which funding routes do families most often use here?
3How do you tailor care plans in the first 2 weeks after move-in?

Costs & Funding

Highcliffe Care Centre: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Evidence scope for this section

Published fee detail for this home does not support a reliable local comparison. Request a written current quote; Care Home Check adds funding fit and cost context where the evidence supports it.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Check fees and funding risks · £49

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Evidence scope for this section

Published fee detail for this home does not support a reliable local comparison. Request a written current quote; Care Home Check adds funding fit and cost context where the evidence supports it.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Check fees and funding risks · £49 Browse homes in Sunderland

Family Reviews

Highcliffe Care Centre Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

RightCareHome public feedback assessment for Highcliffe Care Centre

We analyse publicly available family feedback to identify recurring strengths, potential concerns, and questions worth checking during a visit.

Early signals can help shape your visit questions, but should be confirmed directly with the home.

4.5

RightCareHome public feedback assessment

Limited feedback coverage

Combined public feedback rating

What Families Say About Highcliffe Care Centre

Public feedback is still limited for this home. We show early patterns below to support your visit planning.

Staff Feedback

Positive

Staff mentioned in 4reviews — Families consistently praise the caring and attentive staff

Families value most

Most frequent family priorities:

Staff (High impact · 4 mentions)
Care Quality (High impact · 4 mentions)
Food (Medium impact · 2 mentions)
Activities (Lower impact · 1 mention)

Show more points

Food (Medium impact · 2 mentions)
Activities (Lower impact · 1 mention)

Questions to ask on your visit

How are families updated when care needs change?

Watchouts to confirm

These patterns do not prove a problem on their own. They show where to probe in person before you rely on this review picture:

Public feedback volume is limited, so not all potential risks may be visible yet.
Confirm staffing consistency during evenings, nights, and weekends.
Ask how incidents and care changes are communicated to families.

Show more points

Ask how incidents and care changes are communicated to families.

Explore the detailed review evidenceAspect ratings, trends, repeated phrases, family quotes and staff context.

Who this home may suit

Families seeking stable day-to-day support and clear communication routines.
Residents who benefit from a structured care environment.

Most-mentioned positives

Common positive phrases seen across family feedback:

staff · 4 mentions

quality of care · 4 mentions

Analysis based on family reviews gathered from across the web to support your visit planning.

How RightCareHome analyses public feedback

We keep the numerical rating and the semantic assessment separate, then apply the following checks:

Duplicate handling. We remove matching review records when reviewer attribution, rating and review text indicate the same feedback. Similar but non-matching comments are kept.
Rating normalisation. Scores recorded on different scales are converted to a common five-point scale. Where more than one numerical score is available, each is weighted by the amount of feedback behind it.
Recurring patterns. Review text is analysed for repeated strengths, concerns, contradictions and practical questions. Isolated comments are treated more cautiously than recurring themes.
Confidence thresholds. Coverage depends on unique usable feedback, evidence breadth and consistency. When the threshold is not met, we mark the result Limited feedback coverage rather than infer a stronger conclusion.
Rating and semantic assessment. The combined rating summarises numerical scores. The semantic assessment explains what families repeatedly describe. Strong recurring concerns can therefore change the assessment even when the rating is high.
Evidence scope. Public feedback is one evidence layer, not a live measure of staffing, safety or daily care. RightCareHome therefore reads it alongside current inspection evidence and the questions to test on a visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

How the home feels in the evening and at weekends
How quickly call bells are answered in practice
Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

What do provider records show?
See record facts, limitations and questions without a single pass/fail label.
What do review patterns actually suggest?
See which patterns deserve weight, which do not, and how much confidence to place in them.
What should you ask on your visit?
Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

See what still needs checking — £49

Usually ready within 1 hour · Confidential · The home is not notified

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Highcliffe Care Centre, useful once you have already reviewed the main decision sections above.

Highcliffe Care Centre is a residential care home in Sunderland, North East, operated by Highcliffe Care Centre Limited since 2010. The home has 60 beds and is rated Good by the national care regulator. The home specialises in dementia care.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

Wheelchair accessible parking
Wheelchair accessible entrance

Contact & Directions

+44 191 516 0606 Visit website Get directions

Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

Whitchurch Road, Witherwack, Sunderland, SR5 5SX

View on Google Maps

Nearby Amenities

Nearest Hospital

1.6 km

Bus Stops (500m)

10 stops

Neighbourhood

Overall Neighbourhood Score

56/100

Nearest green space

1.1km away

Transport access

5/10

Local amenities

6/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5

Food Hygiene Rating(inspected January 2025)

Hygiene:0/5

Structural:0/5

Management:0/5

Facilities & Features

Evidence scope for this section

A reliable facilities inventory is not present in the current public evidence. Confirm the facilities that matter directly with the home; Care Home Check adds the wider quality and risk context.

RightCareHome only publishes conclusions the evidence supportsHow much confidence the signals deserve, what they may mean together, and what to ask next

Next Steps

Is Highcliffe Care Centre a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Highcliffe Care Centre

Use this care home visit checklist at Highcliffe Care Centre to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Highcliffe Care Centre

1What has changed since the last inspection, and what would look different if the home were inspected again now?
2How do you support residents who wander or become distressed in practice?
3Who leads day to day on this floor, and how long have they been in post?

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.

+27 personalised follow-up questions for Highcliffe Care CentreIncluded in the Care Home Check, with the reason each one matters here

Common Questions About Highcliffe Care Centre

Compare Nearby Care Homes in Sunderland

These homes help you compare care capability, not just proximity.

Start with the full Sunderland care homes guide to compare CQC ratings, review signals, weekly fees, and provider-record questions across the local market.

These homes are here to give you context, not to replace a full comparison.

How Highcliffe Care Centre sits against nearby options

Inspection rating

Good

Nearby avg: Outstanding/Good

Below nearby average

Benchmarks are based on nearby homes shown in this section.

Falstone Court, Sunderland

1 point worth clarifying

Outstanding

Care Home

4.1

Comparison angle: Stronger inspection rating than the current home.

Northview Lodge Nursing Home, Sunderland

1 point worth clarifying

Outstanding

Care Home

5.0

Comparison angle: Stronger inspection rating than the current home.

Belle Vue House, Sunderland

1 point worth clarifying

Outstanding

Care Home

3.5

Comparison angle: Stronger inspection rating than the current home.

Alexandra View Care Centre, Sunderland

Comparison angle: Similar profile for a proper side-by-side comparison.

Glenholme Residential Care Home, Sunderland

1 point worth clarifying

Good

Care Home

4.5

Comparison angle: Similar profile for a proper side-by-side comparison.

Compare all 63 care homes in Sunderland

If you have not chosen a home yet

Start with care needs, not a list of homes

The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.

If Highcliffe Care Centre is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

Find suitable homes — £119

Up to five homes · 206 data points per home · Usually delivered within 24 hours

Highcliffe Care Centre

What the evidence shows

Evidence in favour

Evidence to question

Questions to verify directly

Key facts in one place

Compare alternatives before treating this as a leading option

What do the latest CQC results for Highcliffe Care Centre show?

Highcliffe Care Centre CQC Rating & Inspection History

Inspection Ratings by Category

How much confidence should you place in this inspection picture?

What public records show about this provider

1 point worth clarifying

Net-assets position in the filed accounts

Provider Records

Can this home safely meet your care needs?

Care Capabilities

Service Types

Specialisms

Care Fit at a Glance

Likely a good fit if you need

Important questions before deciding

Highcliffe Care Centre: Weekly Fees & Funding Options

Costs & Funding

Costs & Funding

Highcliffe Care Centre Care Home Reviews — What Families Say

RightCareHome public feedback assessment for Highcliffe Care Centre

What Families Say About Highcliffe Care Centre

Staff Feedback

Families value most

Questions to ask on your visit

Watchouts to confirm

Who this home may suit

Most-mentioned positives

Family Reviews

Go deeper on the signals that matter

Questions this page cannot settle on its own

What you receive

Home profile

Will regular visits and day-to-day logistics be practical?

Practical Information

Visitor Accessibility

Contact & Directions

Location & Neighbourhood

Nearby Amenities

Neighbourhood

Will daily life feel comfortable and meaningful?

Dining & Nutrition

Facilities & Features

Is Highcliffe Care Centre a good care home, and what should you do before deciding?

Questions to Ask When Visiting Highcliffe Care Centre

What to test on your visit to Highcliffe Care Centre

Short care home visit checklist

Common Questions About Highcliffe Care Centre

What do the latest CQC results for Highcliffe Care Centre show?

Is Highcliffe Care Centre a good care home?

Are Highcliffe Care Centre's care home fees published?

Is Highcliffe Care Centre a nursing home or a residential care home?

Does Highcliffe Care Centre provide dementia care?

How do we score dementia-specialist homes differently?

How many beds does Highcliffe Care Centre have?

What do care home reviews say about Highcliffe Care Centre?

Are Highcliffe Care Centre's reviews enough to make a decision?

Is Highcliffe Care Centre safe?

Who owns Highcliffe Care Centre?

Has Highcliffe Care Centre had enforcement actions?

What do public company records show about Highcliffe Care Centre's provider?

What continuity questions should families ask Highcliffe Care Centre?

What should I compare before choosing Highcliffe Care Centre?

Is Highcliffe Care Centre's CQC rating improving or declining?

What is Highcliffe Care Centre's food hygiene rating?

What questions should I ask when visiting Highcliffe Care Centre?

What does our visit checklist include for Highcliffe Care Centre?

Compare Nearby Care Homes in Sunderland

How Highcliffe Care Centre sits against nearby options

Start with care needs, not a list of homes

Compare Nearby Care Homes in Sunderland

How Highcliffe Care Centre sits against nearby options

What public records show about this provider

1 point worth clarifying