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Fountain View

Rated: OutstandingResidential Home · 6 beds
3.8Family-reviewed · Multiple sources
From £7,827/monthVacancies available

Verified with regulatory, financial, and public review data · April 2026

by Community Homes of Intensive Care and Education LimitedPart of BRAND Choice Care Group
Registered Oct 2016
Beds6
TypeResidential Home
More details
Local AuthorityHampshire
Purpose BuiltNo
Built from official inspection records, public financial filings, independent reviews, and food hygiene dataUpdated May 2018
No broker feesNo pressure callsFamily-first guidance

At a Glance

The key facts for shortlisting Fountain View.

Quality

Rated Outstanding · no recent inspection on record

Costs

From £7,827 / month (estimate)

Availability

Vacancies currently available

Location

Check travel time for regular visits

Financial Stability

Medium financial risk — worth checking further

About Fountain View

Fountain View is a residential care home in Lower Upham, Southampton, providing care for up to six adults with learning disabilities, autism, and mental health needs. It offers a personalized environment with a shared lounge, dining room, kitchen, and a large garden. Activities include arts and crafts, music, games, and outdoor trips to local attractions.

Description source: Official registration profile

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before shortlisting.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Officially Registered Services

Registered with the regulator for

Accommodation with nursing

Specialisms

Specialist experience with

Learning Disability
Adults 18-65
Show 2 more capability sections

Conditions

Can support people living with

Alzheimer's
Stroke

Additional Conditions & Support

Additional support for

Challenging Behaviour
Autism Spectrum

Care Fit at a Glance

Only on RightCareHome

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Wheelchair access
  • Secure garden/area

Important questions before deciding

  • How do you tailor care plans in the first 2 weeks after move-in?
  • How often are families updated, and who is the main contact?

Staffing

Only on RightCareHome

What public sources tell us about staffing levels and employee experience.

Registered Nurse on Duty 24/7

Medication Support

Medication Administration
Regular Medication Reviews
Full Medication Management

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Activities & Social Life

Only on RightCareHome

Social life, outings, and engagement programmes based on available information.

4 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Gardening
Games & Quizzes
Show activity programme details
One-to-one activity sessions
Organised group activities

Dining & Nutrition

2 dining services listed

Key nutrition points first

Dining Services

Special Occasion Meals
Communal Dining Room
5/5
Food Hygiene Rating(inspected April 2025)
Hygiene:0/5
Structural:5/5
Management:5/5

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility

Wheelchair Access

Rooms

Single Rooms
Own Furniture
TV in Rooms

Safety & Security

Emergency Lighting
Secure Garden
Show 1 more feature group

Lifestyle & Amenities

Garden
TV Lounge
Parking
Minibus
Pets Allowed

Safety & Quality

How safe and well-led is this home right now?

Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.

Quality Snapshot

Source: Official inspections · No recent inspection on record

Current inspection ratings and how they compare to previous assessments.

Outstanding for 7 years

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Outstanding
Well-Led
Outstanding

This rating is based on an inspection over two years ago. The Care Home Check report tracks whether conditions have changed since then.

Last Inspection
No recent inspection on record
View official inspection report
Registered Manager
No manager registered

Want to check what sits behind this inspection picture?

This page shows the headline inspection signals. Care Home Check checks the wider pattern, the age of the evidence, and the questions worth taking into your visit.

Financial Health

Only on RightCareHome
Source: Public financial records

Based on accounts filed Mar 2025

Financial Stability

Medium Risk
Stability Score58/100
Last filed: Mar 2025

Corporate Details

COMMUNITY HOMES OF INTENSIVE CARE AND EDUCATION LIMITED · ltd
Company #02704854
Status: ActiveIncorporated: 1992

Director Stability

3 active directorsAvg tenure: 4 years
Excellent

Secured Debt

5 outstanding / 20 satisfied

Ownership

Private Equity Owned

Red Flags (1)

Costs & Funding

Can this option work for your budget now and long-term?

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical weekly care cost

From £1,800 per week

≈ £7,827 per month

Estimate based on 52 weeks / 12 months.

You may pay less if eligible for council or NHS-funded care.

Check funding eligibility →

How care at this home can be funded

Self-Funding

You pay the full fee directly. Applies if savings and property exceed £23,250.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

Not sure how you'd pay for care?

This home accepts council and NHS funding. Our Funding Guide checks whether you qualify — covering NHS-funded care, council support and Deferred Payment Agreements.

Check Funding Eligibility — £69

Takes under 10 minutes · Included free with the Personalised Matching Report

Family Feedback

What do families consistently say?

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

What Families Say

We read every public review families have left about this home — across Google, care directories, and independent platforms — to find the patterns a star rating cannot show.

Based on 10 family reviews.

3.8
Based on 10 family reviews
MIXED
Coverage: Limited

What Families Say

Public feedback is still limited for this home. We show early patterns below to support your visit planning.

Staff Feedback

Mixed

Staff mentioned in 2 reviews — Families give mixed feedback about staff

Families value most

Most frequent family priorities:

  • warm and welcoming atmosphere (Medium impact · 1 mention)
  • compassionate end-of-life care (Medium impact · 1 mention)

Questions to ask on your visit

  • Ask about average response times to call bells.
  • Check how dietary needs, especially vegetarian, are met daily.
Show more points
  • Discuss the process and timescale for refunding personal funds.

Signals to review before deciding

Potential risk signals to validate during your visit:

  • slow response to call bells (1 mention)
    High priority
  • unresolved complaints (1 mention)
    High priority
Show more points
  • delayed personal funds refund (1 mention)
    Medium priority
  • inadequate vegetarian meal provision (1 mention)
    Medium priority

What Families Are Saying

The treatment and compassion shown not only to him but the family as a whole was fantastic.

— Family member

From the receptionist through to the catering staff we were always greeted with a warm smile and hello and nothing was too much trouble.

— Family member

Who this home may suit

  • Families seeking compassionate end-of-life care
  • Those valuing a friendly, approachable team

Decision gaps before shortlisting

  • Consistency of care outside end-of-life situations

    Families need to know if high standards apply to all residents.

    Request recent care audit results or speak to current families.

  • Reliability of management follow-up

    Unresolved complaints suggest possible ongoing issues.

    Ask for examples of recent complaint resolutions.

Most-mentioned positives

Common positive phrases seen across family feedback:

friendly and supportive staff · 2 mentions

Signals to check on visit

Repeated concern phrases and risk checks:

slow response to call bells · 1 mention
unresolved complaints · 1 mention
delayed personal funds refund · 1 mention
inadequate vegetarian meal provision · 1 mention

In families' own words

The treatment and compassion shown not only to him but the family as a whole was fantastic.

Family review

From the receptionist through to the catering staff we were always greeted with a warm smile and hello and nothing was too much trouble.

Family review

Staff perspective

Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.

The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.

Ready to verify what family feedback may be pointing to?

Care Home Check combines review patterns with finance, staffing and inspection context, then turns them into better visit questions before you decide.

Independent checks before you decide

Location & Practical

Will regular visits and day-to-day logistics be practical?

Assess travel convenience, nearby services, and neighbourhood context for family peace of mind.

Practical Information

Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Location & Neighbourhood

Only on RightCareHome

Upham Street, Lower Upham, Southampton, SO32 1JD

View on Google Maps

Nearby Amenities

Bus Stops (500m)
0 stops

Neighbourhood

Overall Neighbourhood Score
15/100

Transport access

0/10

Local amenities

0/10

Next Steps

What should you do before making a final decision?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Common Questions About Fountain View

Visit Checklist

Use this short checklist during your visit to Fountain View and compare answers across homes.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Save Fountain View to review later

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Care Home Check

What this page cannot tell you

You have seen the public picture. The Care Home Check report checks the things families usually only discover after moving in — finances, staffing reality, and what to ask on your visit.

Public warning signs are already visible

We can already see early warning signals in public data. The full report checks whether they are isolated issues or part of a wider pattern.

Public signals already visible on this page

Financial
Inspection

Is this home financially sound?

We check the company accounts, ownership changes, and director history — the things that show whether a home is stable for years to come.

Know before you commit, not after.

What do staff actually experience?

Employee reviews from recruitment platforms reveal whether staff feel supported and well-managed — which directly shapes the care your relative receives.

The inside view families rarely see.

What should you ask on your visit?

Based on everything we find — inspections, reviews, finances, staffing — we write questions specific to this home, so your visit leads to real answers.

Turn a guided tour into a proper conversation.

Independent checks before you decide

Data compiled by RightCareHome's Intelligence Engine
Sources: Official inspections, hygiene records, family reviews, financial filings, public statisticsOur methodology

Data verified April 2026 — always confirm details directly with the care home.

Editorially reviewed by the RightCareHome research team. Our editorial standards