The Royal Star & Garter Homes - Solihull

Solihull · B91 3DE

Care type
Nursing Home
Indicative weekly fees
£1,815–£2,020/week
Inspection rating
OutstandingRating published Mar 2020
Capacity
60 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

The Royal Star & Garter Homes - Solihull is listed as a nursing home. The published inspection rating is Outstanding (Mar 2020). Family feedback highlights staff kindness and dedication. This topic appears in family feedback. Ask the home to explain its approach and compare it with the inspection findings.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Outstanding inspection rating
  • Family feedback highlights staff kindness and dedication
  • Dementia support

Points to explore

  • Family feedback: occasional reliance on agency staff
  • Family experiences differ on management approachability

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Royal Star & Garter
Local authority
Solihull
Purpose built
Yes
Ensuite rooms
100%
Floors
2
Opened
2008
Nursing cover
Registered nurse shown 24/7
Vacancy information checked
Nov 2025

Provider network: 3 homes; 100% rated Good or better (2 Outstanding, 1 Good).

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Five general checklists and four follow-up emails over two weeks to help you research The Royal Star & Garter Homes - Solihull. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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The Royal Star & Garter Homes - Solihull Inspection Rating & History

The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Outstanding
Effective
Outstanding
Caring
Outstanding
Responsive
Outstanding
Well-Led
Outstanding
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Jan 2020

A data review is not a new inspection.

Registered Manager
Katie Mccauley
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, physical disability support, nursing care. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Physical disability support
  • Nursing care
  • 24/7 nurse cover
Find nursing homes near B91 3DE
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Multiple Sclerosis
Motor Neurone Disease
Show 4 more
Brain Injury
COPD
Cancer
Palliative Care
Show 1 more capability section

Additional Condition Support

Additional support for

Speech/Communication
Bariatric Care
End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is listed. Confirm the current on-site arrangements for individual needs.
Specialist Staff
Physiotherapist
Speech Therapist
Registered Manager
Katie Mccauley

Nursing Procedures

Catheter Care

Medication Support

Medication Administration
Full Medication Management

The Royal Star & Garter Homes - Solihull: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

£1,815–£2,020/week

≈ £7,892 - £8,783 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Nursing care from £1,895; Nursing Dementia from £2,110 per week.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Solihull, nursing with dementia care): £1,161/wk

Nursing care
£1,895/week

Ask the home for its current respite price and whether it is quoted per day or per week.

Dementia care
£2,110/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for The Royal Star & Garter Homes - Solihull, useful once you have already reviewed the main decision sections above.

Royal Star & Garter in Solihull provides a nurturing setting where specialist dementia, nursing, respite, day care and lunch clubs are delivered to veterans with compassion and love. Situated in Tudor Coppice, this home features large, en-suite bedrooms and a wealth of amenities, including a spa, a bar, and a hair salon. Veterans and their families can enjoy a vibrant lifestyle with regular physiotherapy sessions, arts and crafts, music, and dance activities. The sunny terrace and tranquil gardens invite relaxation and socialisation. Military connections add a unique cultural touch, reinforcing community bonds. Focusing on wellbeing, the home ensures each individual's needs are met, making life enriching and fulfilling for all residents.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

Tudor Coppice, Monkspath Hall Road, Solihull, B91 3DE

Open map

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

497m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

5 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room

Dietary Options

Vegetarian
5/5
Food Hygiene Rating(inspected July 2025)
Food handling:Good
Premises condition:Good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

9 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Reminiscence
Show 3 more activities
Pet Therapy
Yoga & Relaxation
Religious Services
Show activity programme details
✓One-to-one activity sessions
✓Organised group activities

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift
Hoists
Hospital Beds

Rooms

Ensuite
Single Rooms
Couples Rooms
Own Furniture
TV in Rooms
Phone in Rooms

Safety & Security

Nurse Call System
Door Sensors
CCTV
Secure Garden
Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Shop
Cafe
Bar
Cinema
Parking
Minibus

Medical & Therapy

Physiotherapy Room

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is The Royal Star & Garter Homes - Solihull a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting The Royal Star & Garter Homes - Solihull

Take this care home visit checklist with you when you call or visit.

  1. Has the new management maintained open communication and quick issue resolution?

  2. Ask about frequency and role of agency staff versus permanent staff.

  3. Request examples of how care is personalised for residents with dementia.

  4. Observe how staff interact with residents during activities and mealtimes.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About The Royal Star & Garter Homes - Solihull

What does the inspection rating for The Royal Star & Garter Homes - Solihull show?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.

Is The Royal Star & Garter Homes - Solihull a good care home?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.9 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does The Royal Star & Garter Homes - Solihull cost per week?

Indicative weekly fees at The Royal Star & Garter Homes - Solihull: £1,815–£2,020/week. Confirm your assessed quote, including care and extras, with the home.

Does The Royal Star & Garter Homes - Solihull accept NHS or local authority funding?

The Royal Star & Garter Homes - Solihull accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is The Royal Star & Garter Homes - Solihull a nursing home or a residential care home?

The Royal Star & Garter Homes - Solihull is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is listed. Confirm the current on-site arrangements for individual needs.

Show 15 more questions
Does The Royal Star & Garter Homes - Solihull provide dementia care?

The Royal Star & Garter Homes - Solihull specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does The Royal Star & Garter Homes - Solihull have?

The Royal Star & Garter Homes - Solihull has 60 registered beds. The home provides nursing care.

What do care home reviews say about The Royal Star & Garter Homes - Solihull?

Explore family feedback alongside the inspection findings. The combined public feedback rating is 4.9 out of 5.

Are The Royal Star & Garter Homes - Solihull's reviews enough to make a decision?

The Royal Star & Garter Homes - Solihull's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is The Royal Star & Garter Homes - Solihull safe?

The published inspection Safety rating for The Royal Star & Garter Homes - Solihull is "Outstanding". No enforcement actions are currently recorded.

Who operates The Royal Star & Garter Homes - Solihull?

The Royal Star & Garter Homes - Solihull is operated by ROYAL STAR & GARTER (Company registration number: RC000713).

Has The Royal Star & Garter Homes - Solihull had enforcement actions?

There are no current enforcement actions recorded against The Royal Star & Garter Homes - Solihull in the inspection history.

What do public company records show about The Royal Star & Garter Homes - Solihull's provider?

The Royal Star & Garter Homes - Solihull's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask The Royal Star & Garter Homes - Solihull?

Ask The Royal Star & Garter Homes - Solihull how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing The Royal Star & Garter Homes - Solihull?

Before choosing The Royal Star & Garter Homes - Solihull, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Solihull to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is The Royal Star & Garter Homes - Solihull's inspection rating improving or declining?

The inspection history for The Royal Star & Garter Homes - Solihull looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.

What is The Royal Star & Garter Homes - Solihull's food hygiene rating?

The Royal Star & Garter Homes - Solihull currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 22 July 2025.

What questions should I ask when visiting The Royal Star & Garter Homes - Solihull?

When visiting The Royal Star & Garter Homes - Solihull, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for The Royal Star & Garter Homes - Solihull?

Our visit checklist for The Royal Star & Garter Homes - Solihull starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on The Royal Star & Garter Homes - Solihull into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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