The Royal Star & Garter Homes - Solihull
Verified with regulatory, financial, and public review data · April 2026
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At a Glance
The key facts for shortlisting The Royal Star & Garter Homes - Solihull.
Quality
Rated Outstanding · no recent inspection on record
Costs
£7,892 - £8,783 / month (estimate)
Availability
Vacancies currently available
Location
Check travel time for regular visits
Financial Stability
Medium financial risk — worth checking further
About The Royal Star & Garter Homes - Solihull
Royal Star & Garter in Solihull provides a nurturing setting where specialist dementia, nursing, respite, day care and lunch clubs are delivered to veterans with compassion and love. Situated in Tudor Coppice, this home features large, en-suite bedrooms and a wealth of amenities, including a spa, a bar, and a hair salon. Veterans and their families can enjoy a vibrant lifestyle with regular physiotherapy sessions, arts and crafts, music, and dance activities. The sunny terrace and tranquil gardens invite relaxation and socialisation. Military connections add a unique cultural touch, reinforcing community bonds. Focusing on wellbeing, the home ensures each individual's needs are met, making life enriching and fulfilling for all residents.
Description source: Official registration profile
Care & Medical
Can this home safely meet your care needs?
Check supported conditions, specialist capability, and clinical coverage before shortlisting.
Care Capabilities
Service Types
What type of care is provided
Officially Registered Services
Registered with the regulator for
Specialisms
Specialist experience with
Show 2 more capability sections
Conditions
Can support people living with
Show 4 more
Additional Conditions & Support
Additional support for
Care Fit at a Glance
Only on RightCareHomeHow well this home matches common care needs — based on registration data and services offered.
Likely a good fit if you need
- Dementia support
- Nursing care
- 24/7 nurse cover
- Wheelchair access
- Secure garden/area
- Palliative or end-of-life support
Important questions before deciding
- How do you tailor care plans in the first 2 weeks after move-in?
- How often are families updated, and who is the main contact?
Staffing
Only on RightCareHomeWhat public sources tell us about staffing levels and employee experience.
Nursing Procedures
Medication Support
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Activities & Social Life
Only on RightCareHomeSocial life, outings, and engagement programmes based on available information.
9 activities listed
Individual and group options availableShow 3 more activities
Show activity programme details
Dining & Nutrition
5 dining services listed
Key nutrition points first
Dining Services
Dietary Options
Facilities & Features
5 feature groups available
Essential features shown first
Accessibility
Rooms
Safety & Security
Show 2 more feature groups
Lifestyle & Amenities
Medical & Therapy
Safety & Quality
How safe and well-led is this home right now?
Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.
Quality Snapshot
Current inspection ratings and how they compare to previous assessments.
Inspection Ratings by Category
This rating is based on an inspection over two years ago. The Care Home Check report tracks whether conditions have changed since then.
Financial Health
Only on RightCareHomeFinancial Stability
Corporate Details
Risk Signals
- •
Director Stability
Costs & Funding
Can this option work for your budget now and long-term?
See weekly and monthly estimates first, then check which funding routes are realistic.
Costs & Funding
Estimated fees and funding options based on registration records and regional benchmarks.
Typical weekly care cost
£1,815 - £2,020 per week
≈ £7,892 - £8,783 per month
Estimate based on 52 weeks / 12 months.
You may pay less if eligible for council or NHS-funded care.
How care at this home can be funded
You pay the full fee directly. Applies if savings and property exceed £23,250.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
Not sure how you'd pay for care?
This home accepts council and NHS funding. Our Funding Guide checks whether you qualify — covering NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Eligibility — £69Takes under 10 minutes · Included free with the Personalised Matching Report
What's Included
Nursing care from £1,895; Nursing Dementia from £2,110 per week.
Compare costs across all homes in Solihull.
Family Feedback
What do families consistently say?
Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.
What Families Say
We read every public review families have left about this home — across Google, care directories, and independent platforms — to find the patterns a star rating cannot show.
Based on 71 verified family reviews.
What Families Say
Families consistently mention strong day-to-day support, with a few practical points worth checking on your visit.
Staff Feedback
Staff mentioned in 3 reviews — Families consistently praise the caring and attentive staff
How Families Rate This Home
Based on 811 detailed ratings across 11 aspects
Showing 8 of 11 rated aspects
Families value most
Most frequent family priorities:
- consistent kindness and respect (Medium impact · 34 mentions)
- personalised attention to individual needs (Medium impact · 28 mentions)
Show more points
- welcoming, family-like atmosphere (Medium impact · 25 mentions)
- responsive and approachable staff (Medium impact · 22 mentions)
Questions to ask on your visit
- Ask about frequency and role of agency staff versus permanent staff.
- Request examples of how care is personalised for residents with dementia.
Show more points
- Observe how staff interact with residents during activities and mealtimes.
Signals to review before deciding
Potential risk signals to validate during your visit:
- occasional reliance on agency staff (3 mentions)Medium priority
- rare concerns about management approachability (2 mentions)Lower priority
Show more points
- value for money questioned by some (2 mentions)Medium priority
Trends over time
Directional changes detected in family feedback over the past 12–24 months:
Earlier concerns about management have lessened, with recent reviews noting improved approachability and support.
Ask on visit: Has the new management maintained open communication and quick issue resolution?
What Families Are Saying
“The friendly staff have always treated her with great respect and dignity and the management/nursing teams are always seeking to make Mum's time there as comfortable and interesting as possible.”
— Family member
“The care here is consistently fabulous. My father has severe Alzheimer's... throughout he has been lovingly cared for - and we also feel supported and cared for when we find it tough.”
— Family member
Rating Trends Over Time
This home has 9 years of review data. See which aspects are improving, which need attention, and how recent ratings compare.
See full trends — £49Who this home may suit
- Older adults with dementia or complex needs seeking a stable, stimulating environment.
- Families wanting regular involvement and open communication.
- Residents who value dignity, respect, and a sense of belonging.
Decision gaps before shortlisting
Details on fee structure and what is included
Some mention high costs; clarity is needed to avoid surprises.
Request a full breakdown of fees, including optional extras and annual increases.
Handling of staff shortages or agency staff use
A few reviews note agency staff are less engaged; this could affect continuity.
Ask for recent data on permanent versus agency staff ratios.
Response to medical emergencies
Families want assurance on timely and skilled intervention.
Request examples of recent medical incidents and response protocols.
Most-mentioned positives
Common positive phrases seen across family feedback:
Show 1 more tags
Signals to check on visit
Repeated concern phrases and risk checks:
In families' own words
“The friendly staff have always treated her with great respect and dignity and the management/nursing teams are always seeking to make Mum's time there as comfortable and interesting as possible.”
“The care here is consistently fabulous. My father has severe Alzheimer's... throughout he has been lovingly cared for - and we also feel supported and cared for when we find it tough.”
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.
Ready to verify what family feedback may be pointing to?
Care Home Check combines review patterns with finance, staffing and inspection context, then turns them into better visit questions before you decide.
Independent checks before you decide
Location & Practical
Will regular visits and day-to-day logistics be practical?
Assess travel convenience, nearby services, and neighbourhood context for family peace of mind.
Practical Information
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Location & Neighbourhood
Only on RightCareHomeTudor Coppice, Monkspath Hall Road, Solihull, B91 3DE
View on Google MapsNearby Amenities
Neighbourhood
Nearest green space
497m away
Transport access
0/10
Local amenities
4/10
Next Steps
What should you do before making a final decision?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Common Questions About The Royal Star & Garter Homes - Solihull
Visit Checklist
Use this short checklist during your visit to The Royal Star & Garter Homes - Solihull and compare answers across homes.
Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.
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Care Home Check
What this page cannot tell you
You have seen the public picture. The Care Home Check report checks the things families usually only discover after moving in — finances, staffing reality, and what to ask on your visit.
Public warning signs are already visible
We can already see early warning signals in public data. The full report checks whether they are isolated issues or part of a wider pattern.
Public signals already visible on this page
Is this home financially sound?
We check the company accounts, ownership changes, and director history — the things that show whether a home is stable for years to come.
Know before you commit, not after.
What do staff actually experience?
Employee reviews from recruitment platforms reveal whether staff feel supported and well-managed — which directly shapes the care your relative receives.
The inside view families rarely see.
What should you ask on your visit?
Based on everything we find — inspections, reviews, finances, staffing — we write questions specific to this home, so your visit leads to real answers.
Turn a guided tour into a proper conversation.
Independent checks before you decide