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The Royal Star & Garter Homes - Solihull

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Photos show the setting, not staffing, safety or care quality.

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CQC record

Older inspection record

Provider public records

Latest accounts date not available in our record

Why it may still merit consideration: Outstanding CQC rating and Positive themes outweigh watchouts.

What the report adds

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RightCareHome analysis Decision snapshot

What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Outstanding CQC rating
  • Positive themes outweigh watchouts
Show 1 more
  • Dementia support

Evidence to question

  • 2 feedback records mention management approachability
  • Older inspection record
Show 1 more
  • Latest accounts date not available in our record

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
Show 1 more
  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Outstanding · Latest CQC review Jul 2023

Official CQC record

Fees now

£7,892 - £8,783 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

Check travel time for regular visits

Public location data

Vacancies now

Vacancies currently available

Published availability · confirm directly

Provider records

1 point worth clarifying

Linked company record · RC000713

Recommended next step

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Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

More facility details
Registered provider
Royal Star & Garter
Local authority
Solihull
Purpose built
Yes
Ensuite rooms
100%
Floors
2
Opened
2008
Nursing cover
Registered nurse shown 24/7
Vacancy information checked
Nov 2025

Provider network: 3 homes; 100% rated Good or better (2 Outstanding, 1 Good).

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Safety & Quality

What do the latest CQC results for The Royal Star & Garter Homes - Solihull show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

The Royal Star & Garter Homes - Solihull CQC Rating & Inspection History

Source: Official CQC record · Latest CQC review · Jul 2023

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

→ Stable trend
Outstanding for 6 years

Inspection Ratings by Category

Safe
Outstanding
Effective
Outstanding
Caring
Outstanding
Responsive
Outstanding
Well-Led
Outstanding
Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →
CQC record date
Latest CQC review · Jul 2023
Older inspection record
View official inspection report
Registered Manager
Katie McCauley

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

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Reviewed before publicationProvider updates do not directly edit this page
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Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Physical Disability
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Multiple Sclerosis
Motor Neurone Disease
Show 4 more
Brain Injury
COPD
Cancer
Palliative Care
Show 1 more capability section

Additional Condition Support

Additional support for

Speech/Communication
Bariatric Care
End-of-Life Care

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • 24/7 nurse cover
  • Wheelchair access
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  1. 1How do you tailor care plans in the first 2 weeks after move-in?
  2. 2How often are families updated, and who is the main contact?

Staffing

RightCareHome analysis Staffing evidence

What public sources tell us about staffing levels and employee experience.

Registered Nurse on Duty 24/7
Specialist Staff
Physiotherapist
Speech Therapist
Registered Manager
Katie McCauley

Nursing Procedures

Catheter Care

Medication Support

Medication Administration
Full Medication Management

Costs & Funding

The Royal Star & Garter Homes - Solihull: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £7,892 - £8,783 per month

£1,815 - £2,020 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band D·Above Average

Council benchmark for this area: £1,161/wk

This home is priced £654/wk above the council rate — typical for self-funders in this area.

Respite
£1,815
per day
Nursing Care
£1,895 – £1,895
per week
Dementia Care
£2,110 – £2,110
per week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

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This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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What's Included

Nursing care from £1,895; Nursing Dementia from £2,110 per week.

Family Reviews

The Royal Star & Garter Homes - Solihull Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for The Royal Star & Garter Homes - Solihull, useful once you have already reviewed the main decision sections above.

Royal Star & Garter in Solihull provides a nurturing setting where specialist dementia, nursing, respite, day care and lunch clubs are delivered to veterans with compassion and love. Situated in Tudor Coppice, this home features large, en-suite bedrooms and a wealth of amenities, including a spa, a bar, and a hair salon. Veterans and their families can enjoy a vibrant lifestyle with regular physiotherapy sessions, arts and crafts, music, and dance activities. The sunny terrace and tranquil gardens invite relaxation and socialisation. Military connections add a unique cultural touch, reinforcing community bonds. Focusing on wellbeing, the home ensures each individual's needs are met, making life enriching and fulfilling for all residents.

Description source: Official registration profile

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

Tudor Coppice, Monkspath Hall Road, Solihull, B91 3DE

View on Google Maps

Neighbourhood

Overall Neighbourhood Score
31/100

Nearest green space

497m away

Local amenities

4/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Activities & Social Life

RightCareHome analysis Daily-life evidence

Social life, outings, and engagement programmes based on available information.

9 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Reminiscence
Show 3 more activities
Pet Therapy
Yoga & Relaxation
Religious Services
Show activity programme details
One-to-one activity sessions
Organised group activities

Dining & Nutrition

5 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room

Dietary Options

Vegetarian
5/5
Food Hygiene Rating(inspected July 2025)
Hygiene:5/5
Structural:5/5
Management:5/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift
Hoists
Hospital Beds

Rooms

Ensuite
Single Rooms
Couples Rooms
Own Furniture
TV in Rooms
Phone in Rooms

Safety & Security

Nurse Call System
Door Sensors
CCTV
Secure Garden
Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Shop
Cafe
Bar
Cinema
Parking
Minibus

Medical & Therapy

Physiotherapy Room

Next Steps

Is The Royal Star & Garter Homes - Solihull a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting The Royal Star & Garter Homes - Solihull

Use this care home visit checklist at The Royal Star & Garter Homes - Solihull to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to The Royal Star & Garter Homes - Solihull

  1. 1Has the new management maintained open communication and quick issue resolution?
  2. 2What has changed since the last inspection, and what would look different if the home were inspected again now?
  3. 3Ask about frequency and role of agency staff versus permanent staff.
  4. 4Request examples of how care is personalised for residents with dementia.

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About The Royal Star & Garter Homes - Solihull

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Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Page refreshed September 2026. Inspection, finance, hygiene, and review sources update on different schedules, so always confirm final details directly with the care home.

Reviewed by the RightCareHome research team to support shortlist and visit preparation. Our editorial standards