The Coombe House

Reading · RG8 9QL

Care type
Residential Care Home
Indicative weekly fees
From £1,400/week
Inspection rating
OutstandingRating published Jul 2018
Capacity
24 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

The Coombe House is listed as a residential care home. The published inspection rating is Outstanding (Jul 2018). Family feedback highlights staff kindness and attentiveness.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Outstanding inspection rating
  • Family feedback highlights staff kindness and attentiveness
  • Palliative or end-of-life support

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Mrs C Windebank and Mrs S Howard
Provider group
-
Local authority
West Berkshire
Purpose built
No
Ensuite rooms
100%
Floors
2
Opened
1988
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Five general checklists and four follow-up emails over two weeks to help you research The Coombe House. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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The Coombe House Inspection Rating & History

The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Outstanding
Well-Led
Outstanding
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Apr 2018

A data review is not a new inspection.

Registered Manager
Suzanne Claire Howard
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RightCareHome analysisCare fit

Published care capabilities

Listed support includes palliative or end-of-life support. Confirm the support and environment needed for the individual person.

  • Palliative or end-of-life support
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Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Parkinson's
Stroke
Brain Injury
COPD
Palliative Care
Show 1 more capability section

Additional Condition Support

Additional support for

End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is not listed. Ask how overnight clinical needs are supported.
Specialist Staff
Physiotherapist
Registered Manager
Suzanne Claire Howard

Medication Support

Medication Administration
Full Medication Management

The Coombe House: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,400/week

From ≈ £6,088 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Fees are fixed for one year and reviewed annually; current range £1500.00 - £1650.00 per week

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (West Berkshire, residential): £1,238/wk

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for The Coombe House, useful once you have already reviewed the main decision sections above.

The Coombe House is a residential care home in Reading, South East, operated by Mrs C Windebank and Mrs S Howard since 2010. The home has 24 beds and is an inspection rating of Outstanding.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

The Coombe, Streatley-on-Thames, Reading, RG8 9QL

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Nearby Amenities

Nearest Train Station
1.5 km

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

495m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

6 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room
Nutritional Assessment
5/5
Food Hygiene Rating(inspected August 2025)
Food handling:Very good
Premises condition:Very good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

8 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Reminiscence
Show 2 more activities
Pet Therapy
Religious Services
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✓Organised group activities

Facilities & Features

3 feature groups available

Essential features shown first

Accessibility Features

Lift
Stairlift

Rooms

Ensuite
Single Rooms
Couples Rooms

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Bar
Parking
Minibus

Provider Records

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Are you the provider for The Coombe House?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is The Coombe House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting The Coombe House

Take this care home visit checklist with you when you call or visit.

  1. Ask how long the core care staff have worked at the home.

  2. Request examples of how staff personalise care for new residents.

  3. Observe if management are present and approachable during your visit.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About The Coombe House

What does the inspection rating for The Coombe House show?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.

Is The Coombe House a good care home?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. Family feedback highlights positive experiences. The combined public feedback rating is 5.0 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does The Coombe House cost per week?

Indicative weekly fees at The Coombe House: From £1,400/week. Confirm your assessed quote, including care and extras, with the home.

Does The Coombe House accept NHS or local authority funding?

The Coombe House accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is The Coombe House a nursing home or a residential care home?

The Coombe House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

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How many beds does The Coombe House have?

The Coombe House has 24 registered beds. Personal care is the listed service.

What do care home reviews say about The Coombe House?

Family feedback highlights positive experiences. The combined public feedback rating is 5.0 out of 5.

Are The Coombe House's reviews enough to make a decision?

The Coombe House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is The Coombe House safe?

The published inspection Safety rating for The Coombe House is "Good". No enforcement actions are currently recorded.

Has The Coombe House had enforcement actions?

There are no current enforcement actions recorded against The Coombe House in the inspection history.

What continuity questions should families ask The Coombe House?

Ask The Coombe House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing The Coombe House?

Before choosing The Coombe House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Reading to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is The Coombe House's inspection rating improving or declining?

The inspection history for The Coombe House looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.

What is The Coombe House's food hygiene rating?

The Coombe House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 13 August 2025.

What questions should I ask when visiting The Coombe House?

When visiting The Coombe House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for The Coombe House?

Our visit checklist for The Coombe House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on The Coombe House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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