Highfield House

Purley · CR8 2HJ

Care type
Nursing Home
Indicative weekly fees
From £3,500/week
Inspection rating
GoodRating published Nov 2024
Capacity
45 beds
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RightCareHome analysisDecision snapshot

What to know before your visit

Highfield House is listed as a nursing home. The published inspection rating is Good (Nov 2024).

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Nursing care
  • Public funding routes appear accepted

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
92 Higher Drive Limited
Provider group
-
Local authority
Croydon
Purpose built
Yes
Ensuite rooms
100%
Opened
2011
Nursing cover
Registered nurse shown 24/7
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Five general checklists and four follow-up emails over two weeks to help you research Highfield House. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Highfield House Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Inspection record date
Inspection rating published · Nov 2024
Registered Manager
Creenagh Carmel Williamson
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes nursing care, 24/7 nurse cover, palliative or end-of-life support. Confirm the support and environment needed for the individual person.

  • Nursing care
  • 24/7 nurse cover
  • Palliative or end-of-life support
  • Wheelchair access
Find nursing homes near CR8 2HJ
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Parkinson's
Stroke
Multiple Sclerosis
Motor Neurone Disease
Huntington's
Epilepsy
Brain Injury
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Palliative Care
Show 1 more capability section

Additional Condition Support

Additional support for

End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is listed. Confirm the current on-site arrangements for individual needs.
Specialist Staff
Physiotherapist
Registered Manager
Creenagh Carmel Williamson

Nursing Procedures

Tracheostomy Care

Highfield House: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £3,500/week

From ≈ £15,219 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

The cost of care starts from £3,500 per week. All Inclusive: No. Funding types accepted: Private, Local Authority, Local Authority + Top-up, NHS.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Croydon, nursing): £1,300/wk

Nursing care
From £3,500/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Highfield House, useful once you have already reviewed the main decision sections above.

Highfield House is a care home with nursing in Purley, London, operated by 92 Higher Drive Limited since 2011. The home has 45 beds and is an inspection rating of Good. Qualified nursing staff are on-site 24 hours.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Parking

  • Free street parking

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

92 Higher Drive, Purley, CR8 2HJ

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Nearby Amenities

Bus Stops (500m)
9 stops
Nearest Train Station
700m

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

478m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

2 dining services listed

Key nutrition points first

Dining Services

Special Occasion Meals
Communal Dining Room
5/5
Food Hygiene Rating(inspected September 2025)
Food handling:Good
Premises condition:Good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

8 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Reminiscence
Show 2 more activities
Pet Therapy
Yoga & Relaxation
Show activity programme details
✓Organised group activities

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Couples Rooms
Own Furniture
TV in Rooms

Lifestyle & Amenities

Garden
WiFi
Library
Hairdresser
Cafe
Bar
Cinema
Minibus
Pets Allowed
Show 1 more feature group

Medical & Therapy

Physiotherapy Room

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Highfield House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Highfield House

Take this care home visit checklist with you when you call or visit.

  1. Ask how staff ensure consistent attention to residents' needs.

  2. Request examples of how families are involved in care planning.

  3. Check what therapies and activities are available day-to-day.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Highfield House

What does the inspection rating for Highfield House show?

The published overall inspection rating is Good. The inspection rating was published on 4 November 2024.

Is Highfield House a good care home?

The published overall inspection rating is Good. The inspection rating was published on 4 November 2024. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.0 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Highfield House cost per week?

Indicative weekly fees at Highfield House: From £3,500/week. Confirm your assessed quote, including care and extras, with the home.

Does Highfield House accept NHS or local authority funding?

Highfield House accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Highfield House a nursing home or a residential care home?

Highfield House is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is listed. Confirm the current on-site arrangements for individual needs.

Show 13 more questions
How many beds does Highfield House have?

Highfield House has 45 registered beds. The home provides nursing care.

What do care home reviews say about Highfield House?

Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.0 out of 5.

Are Highfield House's reviews enough to make a decision?

Highfield House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Highfield House safe?

The published inspection Safety rating for Highfield House is "Good". No enforcement actions are currently recorded.

Who operates Highfield House?

Highfield House is operated by 92 HIGHER DRIVE LIMITED (Company registration number: 01906108). Ownership type: private_equity.

Has Highfield House had enforcement actions?

There are no current enforcement actions recorded against Highfield House in the inspection history.

What do public company records show about Highfield House's provider?

Highfield House's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 30 June 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Highfield House?

Ask Highfield House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Highfield House?

Before choosing Highfield House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Purley to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Highfield House's inspection rating improving or declining?

The inspection history for Highfield House looks stable rather than clearly improving or declining. The inspection rating was published on 4 November 2024.

What is Highfield House's food hygiene rating?

Highfield House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 2 September 2025.

What questions should I ask when visiting Highfield House?

When visiting Highfield House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Highfield House?

Our visit checklist for Highfield House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Highfield House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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If Highfield House is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

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