Choices Housing Association Limited - 103 Heath Street
Newcastle Under Lyme · ST5 7ND
- Care type
- Residential Care Home
- Indicative weekly fees
- From £1,087/week
- Inspection rating
- OutstandingRating published Apr 2020
- Capacity
- 6 beds
Usually ready within 1 hour · Confidential · The home is not notified
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What to know before your visit
Choices Housing Association Limited - 103 Heath Street is listed as a residential care home. The published inspection rating is Outstanding (Apr 2020).
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
What stands out
- Outstanding inspection rating
- Learning disability support
- Sight or hearing impairment support
Checks for any home
- Whether the latest public records still match day-to-day care
- How the home feels in the evening and at weekends
- How consistent staffing feels in person from shift to shift
More facility details
- Registered provider
- Choices Housing Association Limited
- Provider group
- BRAND Choices Housing Association
- Local authority
- Staffordshire
- Purpose built
- Yes
- Floors
- 1
Provider network: 12 homes; 100% rated Good or better (1 Outstanding, 11 Good).
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Five general checklists and four follow-up emails over two weeks to help you research Choices Housing Association Limited - 103 Heath Street. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
Choices Housing Association Limited - 103 Heath Street Inspection Rating & History
The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.
Inspection Ratings by Category
Routine inspection: Jan 2020
A data review is not a new inspection.
Published care capabilities
Listed support includes learning disability support, sight or hearing impairment support, physical disability support. Confirm the support and environment needed for the individual person.
- Learning disability support
- Sight or hearing impairment support
- Physical disability support
- Palliative or end-of-life support
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.
Care Capabilities
Service Types
What type of care is provided
Specialisms
Specialist experience with
Conditions
Can support people living with
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Additional Condition Support
Additional support for
Staffing
RightCareHome analysisStaffing evidenceAvailable information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Medication Support
Choices Housing Association Limited - 103 Heath Street: Weekly Fees & Funding Options
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,087/week
From ≈ £4,727 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
Published fee notes
Fees are typically funded through the Local Authority (Staffordshire County Council).
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Family Reviews
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About this care homeProvider description, registration background and accreditations.
Background context
Home profile
Provider and registration context for Choices Housing Association Limited - 103 Heath Street, useful once you have already reviewed the main decision sections above.
Choices Housing Association Limited - 103 Heath Street is a residential care home in Newcastle Under Lyme, West Midlands, operated by Choices Housing Association Limited since 2011. The home has 6 beds and is an inspection rating of Outstanding.
Contact & location
Will regular visits and day-to-day logistics be practical?
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Practical Information
Visitor Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.
Location & Neighbourhood
RightCareHome analysisNeighbourhoodChesterton, Newcastle Under Lyme, ST5 7ND
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Neighbourhood
Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
84m away
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Dining & Nutrition
2 dining services listed
Key nutrition points first
Dining Services
Explore daily life at this homeActivities and facilities available at this home.
Facilities & Features
1 feature groups available
Essential features shown first
Lifestyle & Amenities
Provider Records
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Are you the provider for Choices Housing Association Limited - 103 Heath Street?
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Next Steps
Is Choices Housing Association Limited - 103 Heath Street a good care home, and what should you do before deciding?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Questions to Ask When Visiting Choices Housing Association Limited - 103 Heath Street
Take this care home visit checklist with you when you call or visit.
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
Common Questions About Choices Housing Association Limited - 103 Heath Street
What does the inspection rating for Choices Housing Association Limited - 103 Heath Street show?
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.
Is Choices Housing Association Limited - 103 Heath Street a good care home?
The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.5 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
How much does Choices Housing Association Limited - 103 Heath Street cost per week?
Indicative weekly fees at Choices Housing Association Limited - 103 Heath Street: From £1,087/week. Confirm your assessed quote, including care and extras, with the home.
Is Choices Housing Association Limited - 103 Heath Street a nursing home or a residential care home?
Choices Housing Association Limited - 103 Heath Street is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
How many beds does Choices Housing Association Limited - 103 Heath Street have?
Choices Housing Association Limited - 103 Heath Street has 6 registered beds. Personal care is the listed service.
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What do care home reviews say about Choices Housing Association Limited - 103 Heath Street?
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.5 out of 5.
Are Choices Housing Association Limited - 103 Heath Street's reviews enough to make a decision?
Choices Housing Association Limited - 103 Heath Street's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
Is Choices Housing Association Limited - 103 Heath Street safe?
The published inspection Safety rating for Choices Housing Association Limited - 103 Heath Street is "Good". No enforcement actions are currently recorded.
Has Choices Housing Association Limited - 103 Heath Street had enforcement actions?
There are no current enforcement actions recorded against Choices Housing Association Limited - 103 Heath Street in the inspection history.
What continuity questions should families ask Choices Housing Association Limited - 103 Heath Street?
Ask Choices Housing Association Limited - 103 Heath Street how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
What should I compare before choosing Choices Housing Association Limited - 103 Heath Street?
Before choosing Choices Housing Association Limited - 103 Heath Street, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Newcastle Under Lyme to find the best fit for your relative’s care needs, budget and visiting arrangements.
Is Choices Housing Association Limited - 103 Heath Street's inspection rating improving or declining?
The inspection history suggests Choices Housing Association Limited - 103 Heath Street's inspection position is improving. The inspection record was reviewed on 6 July 2023.
What questions should I ask when visiting Choices Housing Association Limited - 103 Heath Street?
When visiting Choices Housing Association Limited - 103 Heath Street, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
What does our visit checklist include for Choices Housing Association Limited - 103 Heath Street?
Our visit checklist for Choices Housing Association Limited - 103 Heath Street starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Turn the findings into a plan for your visit
Care Home Check brings the findings on Choices Housing Association Limited - 103 Heath Street into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Topics to take into your visit
- How the home feels in the evening and at weekends
- How quickly call bells are answered in practice
- Whether staffing continuity feels stable on the floor
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What you receive
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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