Ludlow · SY8 1QT
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Jump to the free analysis ↓Alexandra House is listed as a residential care home. The historical inspection rating, published before the current registration, is Good (Jan 2024).
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
Provider network: 2 homes; 100% rated Good or better (2 Good).
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Five general checklists and four follow-up emails over two weeks to help you research Alexandra House. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The rating history records Good, published before the current registration. Review the dates and any findings below; a data review is not a new inspection.
This rating was published before the current registration. Read it alongside the registration and inspection history below.
Listed support includes dementia support, sight or hearing impairment support, physical disability support. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Behavioural Support Signals
Trained to help with
Additional Condition Support
Additional support for
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,095/week
≈ £4,761 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Self-Funded Residential Care: from £1125, Self-Funded Residential Dementia Care: from £1125, RESPITE Self-Funded Residential Care: from £1125, RESPITE Self-Funded Residential Dementia Care: from £1125
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Shropshire, residential with dementia care): £1,039/wk
Ask the home for its current respite price and whether it is quoted per day or per week.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Ludlow.
Loading review patterns and visit prompts.
Background context
Provider and registration context for Alexandra House, useful once you have already reviewed the main decision sections above.
Alexandra House is a residential care home in Ludlow, West Midlands, operated by Moorlands Rehabilitation (Staffordshire) Limited since 2024. The home has 22 beds and is an inspection rating of Good in its history, published before the current registration. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Poyner Road, Ludlow, SY8 1QT
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
0.6km away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Nutrition details available
Key nutrition points first
3 feature groups available
Essential features shown first
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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Ask how the home manages residents at risk of falling, especially those who wander near stairs
How do you support residents who wander or become distressed in practice?
Ask what supervision or alerts are in place for vulnerable residents outside their room
Check how staff handle repeated falls and whether care plans are updated after incidents
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The rating history records Good, published before the current registration. The inspection report was published on 24 January 2024.
The rating history records Good, published before the current registration. The inspection report was published on 24 January 2024. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.4 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at Alexandra House: £1,095/week. Confirm your assessed quote, including care and extras, with the home.
Alexandra House accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Alexandra House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
Alexandra House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.
Alexandra House has 22 registered beds. Personal care is the listed service.
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.4 out of 5. Family feedback highlights: Compassionate, skilled end-of-life care; Staff treat residents with dignity, warmth and respect.
Alexandra House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for Alexandra House is "Good". This rating history predates the current registration. No enforcement actions are currently recorded.
Alexandra House is operated by MOORLANDS REHABILITATION (STAFFORDSHIRE) LIMITED (Company registration number: 01998596). Ownership type: independent.
There are no current enforcement actions recorded against Alexandra House in the inspection history.
Alexandra House's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 August 2024. This is not a credit rating, solvency assessment or prediction about the home.
Ask Alexandra House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing Alexandra House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Ludlow to find the best fit for your relative’s care needs, budget and visiting arrangements.
Alexandra House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 20 August 2025.
When visiting Alexandra House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for Alexandra House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on Alexandra House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If Alexandra House is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,095/week
≈ £4,761 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Self-Funded Residential Care: from £1125, Self-Funded Residential Dementia Care: from £1125, RESPITE Self-Funded Residential Care: from £1125, RESPITE Self-Funded Residential Dementia Care: from £1125
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Shropshire, residential with dementia care): £1,039/wk
Ask the home for its current respite price and whether it is quoted per day or per week.
You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Ludlow.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
What matters to families:
Feedback raises these points. Ask the home how it handles them in day-to-day care:
Family feedback on care, surroundings and daily life
Showing 8 of 11 rated aspects
Positive experiences described in family feedback:
Use these feedback themes as prompts while you are on the floor and speaking with staff or families:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
We have not yet obtained turnover or profit-and-loss figures for this provider review.
This is a gap in the information available for this check. It does not mean that the provider failed to file information or that the figures are adverse.
Ask: Can the provider share recent turnover and profit-or-loss information, or explain which current continuity information is available?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to MOORLANDS REHABILITATION (STAFFORDSHIRE) LIMITED · Company no. 01998596. Accounts dated: Aug 2024.
Linked provider
MOORLANDS REHABILITATION (STAFFORDSHIRE) LIMITED
Company record
01998596
Match
Confirmed
Information gap · provider-level information · record date not available
Current provider information can help a family ask about continuity arrangements without turning missing data into a negative conclusion.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Ludlow, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Ludlow care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.