Alexander Care Centre
Verified with regulatory, financial, and public review data · April 2026
More details
At a Glance
The key facts for shortlisting Alexander Care Centre.
Quality
Rated Good · no recent inspection on record
Costs
From £6,803 / month (estimate)
Availability
Vacancies currently available
Location
Check travel time for regular visits
Financial Stability
Medium financial risk — worth checking further
About Alexander Care Centre
Alexander Care Centre is a care home with nursing in London, London, operated by HC-One Limited since 2011. The home has 78 beds and is rated Good by the national care regulator. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia. Qualified nursing staff are on-site 24 hours.
Care & Medical
Can this home safely meet your care needs?
Check supported conditions, specialist capability, and clinical coverage before shortlisting.
Care Capabilities
Service Types
What type of care is provided
Officially Registered Services
Registered with the regulator for
Specialisms
Specialist experience with
Show 3 more capability sections
Conditions
Can support people living with
Show 1 more
Behavioural Support
Trained to help with
Additional Conditions & Support
Additional support for
Care Fit at a Glance
Only on RightCareHomeHow well this home matches common care needs — based on registration data and services offered.
Likely a good fit if you need
- Dementia support
- Nursing care
- 24/7 nurse cover
- Wheelchair access
- Palliative or end-of-life support
Important questions before deciding
- How do you support residents who wander or become distressed?
- How do you tailor care plans in the first 2 weeks after move-in?
- How often are families updated, and who is the main contact?
Staffing
Only on RightCareHomeWhat public sources tell us about staffing levels and employee experience.
Nursing Procedures
Medication Support
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Activities & Social Life
Only on RightCareHomeSocial life, outings, and engagement programmes based on available information.
5 activities listed
Individual and group options availableShow activity programme details
Dining & Nutrition
5 dining services listed
Key nutrition points first
Dining Services
Dietary Options
Facilities & Features
5 feature groups available
Essential features shown first
Accessibility
Rooms
Safety & Security
Show 2 more feature groups
Lifestyle & Amenities
Medical & Therapy
Safety & Quality
How safe and well-led is this home right now?
Use CQC ratings, enforcement context, and stability signals to spot confidence or risk.
Quality Snapshot
Current inspection ratings and how they compare to previous assessments.
Inspection Ratings by Category
This rating is based on an inspection over two years ago. The Care Home Check report tracks whether conditions have changed since then.
Financial Health
Only on RightCareHomeBased on accounts filed Sept 2024
Financial Stability
Corporate Details
Risk Signals
- •
Director Stability
2 resignations in the last 2 years
Secured Debt
Ownership
Red Flags (1)
- •
Costs & Funding
Can this option work for your budget now and long-term?
See weekly and monthly estimates first, then check which funding routes are realistic.
Costs & Funding
Estimated fees and funding options based on registration records and regional benchmarks.
Typical weekly care cost
From £1,564.54 per week
≈ £6,803 per month
Estimate based on 52 weeks / 12 months.
You may pay less if eligible for council or NHS-funded care.
How care at this home can be funded
You pay the full fee directly. Applies if savings and property exceed £23,250.
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Not sure how you'd pay for care?
This home accepts council and NHS funding. Our Funding Guide checks whether you qualify — covering NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Eligibility — £69Takes under 10 minutes · Included free with the Personalised Matching Report
What's Included
Prices are guidelines only; exact price must be confirmed with the home. Starts from £1564 per week according to HC-One.
Compare costs across all homes in London.
Family Feedback
What do families consistently say?
Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.
What Families Say
We read every public review families have left about this home — across Google, care directories, and independent platforms — to find the patterns a star rating cannot show.
Based on 18 family reviews.
What Families Say
Families consistently mention strong day-to-day support, with a few practical points worth checking on your visit.
Staff Feedback
Staff mentioned in 5reviews — Families consistently praise the caring and attentive staff
How Families Rate This Home
Based on 1,033 detailed ratings across 11 aspects
Showing 8 of 11 rated aspects
Families value most
Most frequent family priorities:
- consistent kindness from staff (Medium impact · 32 mentions)
- welcoming and clean environment (Medium impact · 27 mentions)
Show more points
- staff responsiveness to concerns (Medium impact · 18 mentions)
- residents' visible happiness and progress (Medium impact · 21 mentions)
Questions to ask on your visit
- Ask how staff support residents to join activities and socialise.
- Observe if residents are engaged or left alone in their rooms.
Show more points
- Check how often residents are taken outside or to communal areas.
Signals to review before deciding
Potential risk signals to validate during your visit:
- resident isolation and lack of stimulation (1 mention)High priority
- staff inattentiveness and rudeness (1 mention)High priority
Show more points
- limited activities and outings (3 mentions)Medium priority
Trends over time
Directional changes detected in family feedback over the past 12–24 months:
Families continue to report management listens and acts on concerns, with no recent negative shifts.
Ask on visit: How quickly does management respond to family feedback?
What Families Are Saying
“The staff are so respectful and very gentle with residents.”
— Family member
“The home is very clean and lively, and the staff are friendly and welcoming, always greeting you with a big smile.”
— Family member
Rating Trends Over Time
This home has 10 years of review data. See which aspects are improving, which need attention, and how recent ratings compare.
See full trends — £49Who this home may suit
- Families seeking a warm, friendly environment
- Residents who value consistent routines and gentle care
- Those who appreciate regular updates and open communication
Decision gaps before shortlisting
How are less mobile or withdrawn residents encouraged to participate?
Risk of isolation or decline if not actively included.
Ask for examples of tailored engagement for quieter residents.
How does the home handle staff shortages or busy periods?
Impacts response times and quality of care.
Request recent examples of how they manage busy shifts.
What is included in the fees and what incurs extra charges?
Avoids unexpected costs and financial stress.
Ask for a written breakdown of costs and extras.
Most-mentioned positives
Common positive phrases seen across family feedback:
Signals to check on visit
Repeated concern phrases and risk checks:
In families' own words
“The staff are so respectful and very gentle with residents.”
“The home is very clean and lively, and the staff are friendly and welcoming, always greeting you with a big smile.”
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.
Ready to verify what family feedback may be pointing to?
Care Home Check combines review patterns with finance, staffing and inspection context, then turns them into better visit questions before you decide.
Independent checks before you decide
Location & Practical
Will regular visits and day-to-day logistics be practical?
Assess travel convenience, nearby services, and neighbourhood context for family peace of mind.
Practical Information
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible seating
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Location & Neighbourhood
Only on RightCareHome21 Rushy Mead, Lewisham, London, SE4 1JJ
View on Google MapsNearby Amenities
Neighbourhood
Transport access
0/10
Local amenities
0/10
Next Steps
What should you do before making a final decision?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Common Questions About Alexander Care Centre
Visit Checklist
Use this short checklist during your visit to Alexander Care Centre and compare answers across homes.
Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.
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Care Home Check
What this page cannot tell you
You have seen the public picture. The Care Home Check report checks the things families usually only discover after moving in — finances, staffing reality, and what to ask on your visit.
Public warning signs are already visible
We can already see early warning signals in public data. The full report checks whether they are isolated issues or part of a wider pattern.
Public signals already visible on this page
Is this home financially sound?
We check the company accounts, ownership changes, and director history — the things that show whether a home is stable for years to come.
Know before you commit, not after.
What do staff actually experience?
Employee reviews from recruitment platforms reveal whether staff feel supported and well-managed — which directly shapes the care your relative receives.
The inside view families rarely see.
What should you ask on your visit?
Based on everything we find — inspections, reviews, finances, staffing — we write questions specific to this home, so your visit leads to real answers.
Turn a guided tour into a proper conversation.
Independent checks before you decide