Independent review of public evidence by RightCareHome

Hillside Care Home

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Photos show the setting, not staffing, safety or care quality.

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Provider public records

Company status needs current confirmation

CQC record

Inspection is over two years old

Why it may still merit consideration: Good CQC rating and Dementia support.

What the report adds

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RightCareHome analysis Decision snapshot

What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Good CQC rating
  • Dementia support
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  • Vacancies published

Evidence to question

  • Company status needs current confirmation
  • 3 feedback records mention serious communication breakdowns
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  • Registered manager not confirmed

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
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  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · Latest CQC report Nov 2023

Official CQC record

Fees now

From £4,305 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting local authority-funded residents.

Published acceptance information · confirm directly

Visits & travel

Check travel time for regular visits

Public location data

Vacancies now

Vacancies currently available

Published availability · confirm directly

Provider records

Important record to verify

Linked company record · 10060267

Recommended next step

Compare alternatives before treating this as a leading option

Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

More facility details
Registered provider
Qualia Care Limited
Provider group
BRAND Qualia
Local authority
Knowsley
Purpose built
Yes
Ensuite rooms
99%
Floors
2
Opened
2017
Nursing cover
Registered nurse shown 24/7

Provider network: 8 homes; 100% rated Good or better (8 Good).

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Safety & Quality

What do the latest CQC results for Hillside Care Home show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Hillside Care Home CQC Rating & Inspection History

Source: Official CQC record · Latest CQC report · Nov 2023

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

↑ Improving trend
Good for 2 years

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →
CQC record date
Latest CQC report · Nov 2023
Last inspected over two years ago
View official inspection report
Registered Manager
No manager registered

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Hillside Care Home?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
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Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Mental Health
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Huntington's
Palliative Care
Show 1 more
Anxiety
Show 1 more capability section

Additional Condition Support

Additional support for

End-of-Life Care

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Nursing care
  • 24/7 nurse cover
  • Secure garden/area
  • Palliative or end-of-life support

Important questions before deciding

  1. 1How do you tailor care plans in the first 2 weeks after move-in?
  2. 2How often are families updated, and who is the main contact?

Staffing

RightCareHome analysis Staffing evidence

What public sources tell us about staffing levels and employee experience.

Registered Nurse on Duty 24/7
Specialist Staff
Physiotherapist
Speech Therapist
Occupational Therapist

Nursing Procedures

Catheter Care

Medication Support

Medication Administration
Regular Medication Reviews
Full Medication Management

Costs & Funding

Hillside Care Home: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £4,305 per month

From £990 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band A·Excellent Value

Council benchmark for this area: £865/wk

This home is priced £125/wk above the council rate — typical for self-funders in this area.

How care at this home can be funded

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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What's Included

Funding & Fees: Contact Hillside Care Home to confirm what's included and get a personalised quote. Welcomes people who combine private and local authority funds.

Family Reviews

Hillside Care Home Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • Whether the inspection picture still reflects day-to-day reality
  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice

The free profile has already surfaced 4 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Hillside Care Home, useful once you have already reviewed the main decision sections above.

Hillside Care Home is a care home with nursing in Liverpool, North West, operated by Qualia Care Limited since 2017. The home has 119 beds and is rated Good by the national care regulator. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia. Qualified nursing staff are on-site 24 hours.

Dementia Friendly

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

Hillside Avenue, Liverpool, L36 8DU

View on Google Maps

Nearby Amenities

Nearest Pharmacy
900m
Bus Stops (500m)
10 stops

Neighbourhood

Overall Neighbourhood Score
50/100

Nearest green space

317m away

Transport access

5/10

Local amenities

5/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Activities & Social Life

RightCareHome analysis Daily-life evidence

Social life, outings, and engagement programmes based on available information.

5 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Show activity programme details
One-to-one activity sessions
Organised group activities

Dining & Nutrition

7 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Freshly Cooked Meals
Choice of Menu
Special Occasion Meals
Communal Dining Room
Hydration Monitoring
Nutritional Assessment
5/5
Food Hygiene Rating(inspected December 2024)
Hygiene:0/5
Structural:0/5
Management:0/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Lift
Stairlift
Hoists

Rooms

Ensuite
Single Rooms
Couples Rooms

Safety & Security

Secure Unit
Show 2 more feature groups

Lifestyle & Amenities

Garden
TV Lounge
Hairdresser
Parking
Minibus

Medical & Therapy

Physiotherapy Room

Next Steps

Is Hillside Care Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Hillside Care Home

Use this care home visit checklist at Hillside Care Home to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Hillside Care Home

  1. 1Can you show sample menus and explain how dietary needs are met?
  2. 2What has changed since the last inspection, and what would look different if the home were inspected again now?
  3. 3Ask about how staff communicate with families, especially during emergencies or changes.
  4. 4Check how dignity and respect are maintained for residents with complex needs.

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About Hillside Care Home

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If Hillside Care Home is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.

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Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Page refreshed September 2026. Inspection, finance, hygiene, and review sources update on different schedules, so always confirm final details directly with the care home.

Reviewed by the RightCareHome research team to support shortlist and visit preparation. Our editorial standards