Hawthorn House
Lichfield · WS13 6EN
- Care type
- Residential Care Home
- Indicative weekly fees
- From £1,403/week
- Inspection rating
- GoodRating published Dec 2018
- Capacity
- 12 beds
Usually ready within 1 hour · Confidential · The home is not notified
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What to know before your visit
Hawthorn House is listed as a residential care home. The published inspection rating is Good (Dec 2018).
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
What stands out
- Good inspection rating
- Dementia support
- Public funding routes appear accepted
What we cannot confirm
- Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
Checks for any home
- Whether the latest public records still match day-to-day care
- How the home feels in the evening and at weekends
More facility details
- Registered provider
- Staffordshire County Council
- Provider group
- -
- Local authority
- Staffordshire
- Purpose built
- Yes
- Ensuite rooms
- 100%
- Floors
- 1
- Opened
- 2010
Provider network: 3 homes; 67% rated Good or better (2 Good, 1 Requires Improvement).
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Five general checklists and four follow-up emails over two weeks to help you research Hawthorn House. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
Hawthorn House Inspection Rating & History
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Inspection Ratings by Category
Routine inspection: Nov 2018
A data review is not a new inspection.
Published care capabilities
Listed support includes dementia support, learning disability support, sight or hearing impairment support. Confirm the support and environment needed for the individual person.
- Dementia support
- Learning disability support
- Sight or hearing impairment support
- Mental health support
Important limitations
- Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.
Care Capabilities
Service Types
What type of care is provided
Specialisms
Specialist experience with
Conditions
Can support people living with
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Behavioural Support Signals
Trained to help with
Additional Condition Support
Additional support for
Staffing
RightCareHome analysisStaffing evidenceAvailable information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Medication Support
Hawthorn House: Weekly Fees & Funding Options
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,403/week
From ≈ £6,101 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
Published fee notes
Fees not publicly disclosed; Local Authority owned and operated. Referral required via Staffordshire County Council.
How care at this home can be funded
Your council contributes based on a financial assessment. You may still pay a contribution.
Not sure how you'd pay for care?
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
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Family Reviews
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About this care homeProvider description, registration background and accreditations.
Background context
Home profile
Provider and registration context for Hawthorn House, useful once you have already reviewed the main decision sections above.
Hawthorn House is a residential care home in Lichfield, West Midlands, operated by Staffordshire County Council since 2010. The home has 12 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Contact & location
Will regular visits and day-to-day logistics be practical?
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Practical Information
Visitor Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.
Location & Neighbourhood
RightCareHome analysisNeighbourhoodBurton Old Road West, Lichfield, WS13 6EN
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Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Dining & Nutrition
6 dining services listed
Key nutrition points first
Dining Services
Dietary Options
Explore daily life at this homeActivities and facilities available at this home.
Activities & Social Life
RightCareHome analysisDaily-life evidenceSocial life, outings, and engagement programmes based on available information.
3 activities listed
Individual and group options availableShow activity programme details
Facilities & Features
3 feature groups available
Essential features shown first
Accessibility Features
Rooms
Lifestyle & Amenities
Provider Records
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Next Steps
Is Hawthorn House a good care home, and what should you do before deciding?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Questions to Ask When Visiting Hawthorn House
Take this care home visit checklist with you when you call or visit.
How do you support residents who wander or become distressed in practice?
Also ask about everyday care
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
Common Questions About Hawthorn House
What does the inspection rating for Hawthorn House show?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.
Is Hawthorn House a good care home?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.3 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
How much does Hawthorn House cost per week?
Indicative weekly fees at Hawthorn House: From £1,403/week. Confirm your assessed quote, including care and extras, with the home.
Does Hawthorn House accept NHS or local authority funding?
Hawthorn House accepts local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Is Hawthorn House a nursing home or a residential care home?
Hawthorn House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
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Does Hawthorn House provide dementia care?
Hawthorn House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
How do we score dementia-specialist homes differently?
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.
How many beds does Hawthorn House have?
Hawthorn House has 12 registered beds. Personal care is the listed service.
What do care home reviews say about Hawthorn House?
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.3 out of 5.
Are Hawthorn House's reviews enough to make a decision?
Hawthorn House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
Is Hawthorn House safe?
The published inspection Safety rating for Hawthorn House is "Good". No enforcement actions are currently recorded.
Has Hawthorn House had enforcement actions?
There are no current enforcement actions recorded against Hawthorn House in the inspection history.
What continuity questions should families ask Hawthorn House?
Ask Hawthorn House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
What should I compare before choosing Hawthorn House?
Before choosing Hawthorn House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Lichfield to find the best fit for your relative’s care needs, budget and visiting arrangements.
Is Hawthorn House's inspection rating improving or declining?
The inspection history for Hawthorn House looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.
What is Hawthorn House's food hygiene rating?
Hawthorn House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 16 December 2025.
What questions should I ask when visiting Hawthorn House?
When visiting Hawthorn House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
What does our visit checklist include for Hawthorn House?
Our visit checklist for Hawthorn House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Turn the findings into a plan for your visit
Care Home Check brings the findings on Hawthorn House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Topics to take into your visit
- How the home feels in the evening and at weekends
- How quickly call bells are answered in practice
- Whether staffing continuity feels stable on the floor
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What you receive
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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