Heathside Residential Home

Leigh · WN7 4QE

Care type
Residential Care Home
Indicative weekly fees
From £1,528/week
Inspection rating
OutstandingRating published Oct 2019
Capacity
32 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Heathside Residential Home is listed as a residential care home. The published inspection rating is Outstanding (Oct 2019). Family feedback highlights staff kindness and friendliness.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Outstanding inspection rating
  • Family feedback highlights staff kindness and friendliness
  • Dementia support

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Wigan Council
Provider group
-
Local authority
Wigan
Ensuite rooms
47%

Provider network: 3 homes; 67% rated Good or better (1 Outstanding, 1 Good).

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Five general checklists and four follow-up emails over two weeks to help you research Heathside Residential Home. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Send the same evidence page so everyone can review the current signals and questions.

Heathside Residential Home Inspection Rating & History

The published overall inspection rating is Outstanding. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Outstanding
Responsive
Outstanding
Well-Led
Good
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Jul 2019

A data review is not a new inspection.

Registered Manager
Natalie Jayne Jones
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, sight or hearing impairment support, physical disability support. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Sight or hearing impairment support
  • Physical disability support
  • Palliative or end-of-life support
Find residential care homes near WN7 4QE
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Sight or hearing impairment
Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Show 2 more capability sections

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Hoarding
Exit-Seeking

Additional Condition Support

Additional support for

End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is not listed. Ask how overnight clinical needs are supported.
Registered Manager
Natalie Jayne Jones

Medication Support

Medication Administration
Regular Medication Reviews
Full Medication Management

Heathside Residential Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,528/week

From ≈ £6,644 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Local council funding may be available. Fee estimates available upon enquiry.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Wigan, residential with dementia care): £872/wk

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

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Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Heathside Residential Home, useful once you have already reviewed the main decision sections above.

Heathside Residential Home is a residential care home in Leigh, North West, operated by Wigan Council since 2010. The home has 32 beds and is an inspection rating of Outstanding. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

Plank Lane, Leigh, WN7 4QE

Open map

Nearby Amenities

Bus Stops (500m)
10 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

281m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

3 dining services listed

Key nutrition points first

Dining Services

Choice of Menu
Communal Dining Room
Nutritional Assessment
4/5
Food Hygiene Rating(inspected November 2025)
Food handling:Generally satisfactory
Premises condition:Very good
Food safety management:Generally satisfactory
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

1 activities listed

Individual and group options available
Arts & Crafts
Show activity programme details
✓One-to-one activity sessions
✓Organised group activities

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Hoists

Rooms

Ensuite

Safety & Security

Nurse Call System
Door Sensors
Emergency Lighting
Secure Garden
Secure Unit
Show 1 more feature group

Lifestyle & Amenities

Garden
Hairdresser
Parking
Minibus

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Heathside Residential Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Heathside Residential Home

Take this care home visit checklist with you when you call or visit.

  1. Observe staff interactions with residents for patience and kindness.

  2. Check how residents are dressed and presented throughout the day.

  3. Ask about staff turnover and how continuity is maintained.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Heathside Residential Home

What does the inspection rating for Heathside Residential Home show?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023.

Is Heathside Residential Home a good care home?

The published overall inspection rating is Outstanding. The inspection record was reviewed on 6 July 2023. Family feedback highlights positive experiences. The combined public feedback rating is 4.9 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Heathside Residential Home cost per week?

Indicative weekly fees at Heathside Residential Home: From £1,528/week. Confirm your assessed quote, including care and extras, with the home.

Does Heathside Residential Home accept NHS or local authority funding?

Heathside Residential Home accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Heathside Residential Home a nursing home or a residential care home?

Heathside Residential Home is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 13 more questions
Does Heathside Residential Home provide dementia care?

Heathside Residential Home specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Heathside Residential Home have?

Heathside Residential Home has 32 registered beds. Personal care is the listed service.

What do care home reviews say about Heathside Residential Home?

Family feedback highlights positive experiences. The combined public feedback rating is 4.9 out of 5.

Are Heathside Residential Home's reviews enough to make a decision?

Heathside Residential Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Heathside Residential Home safe?

The published inspection Safety rating for Heathside Residential Home is "Good". No enforcement actions are currently recorded.

Has Heathside Residential Home had enforcement actions?

There are no current enforcement actions recorded against Heathside Residential Home in the inspection history.

What continuity questions should families ask Heathside Residential Home?

Ask Heathside Residential Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Heathside Residential Home?

Before choosing Heathside Residential Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Leigh to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Heathside Residential Home's inspection rating improving or declining?

The inspection history for Heathside Residential Home looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.

What is Heathside Residential Home's food hygiene rating?

Heathside Residential Home currently has a food hygiene hygiene rating of 4 out of 5. The food hygiene record is dated 18 November 2025.

What questions should I ask when visiting Heathside Residential Home?

When visiting Heathside Residential Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Heathside Residential Home?

Our visit checklist for Heathside Residential Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Heathside Residential Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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