Leicester · LE2 3JE
Usually ready within 1 hour · Confidential · The home is not notified
Jump to the free analysis ↓Harley House Care Home Ltd is listed as a nursing home. The published inspection rating is Good (Mar 2021). The overall family feedback rating is low. The available themes do not explain all the reasons behind it.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
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Five general checklists and four follow-up emails over two weeks to help you research Harley House Care Home Ltd. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Routine inspection: Mar 2021
A data review is not a new inspection.
Listed support includes physical disability support, nursing care. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.
Discuss fees with the home
Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.
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Background context
Provider and registration context for Harley House Care Home Ltd, useful once you have already reviewed the main decision sections above.
Harley House Care Home Ltd is a care home with nursing in Leicester, East Midlands, operated by Harley House Care Home Limited since 2012. The home has 28 beds and is an inspection rating of Good.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
10-12 Elms Road, Leicester, LE2 3JE
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
0.8km away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Nutrition details available
Key nutrition points first
Evidence scope for this section
A reliable facilities inventory is not present in the current public evidence. Confirm the facilities that matter directly with the home; Care Home Check adds the wider quality and risk context.
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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Ask staff how long-serving the current care team is and whether recent turnover has affected consistency.
Who provides overnight clinical cover if needs escalate?
Ask how long the current manager has been in post and what changes they've introduced.
Ask how medication administration is checked and double-verified
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.7 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Ask Harley House Care Home Ltd for a written weekly quote covering the care required, what is included and any extras. Compare the quote with local care home fees in Leicester.
Harley House Care Home Ltd is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Harley House Care Home Ltd has 28 registered beds. The home provides nursing care.
The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.7 out of 5.
Harley House Care Home Ltd's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for Harley House Care Home Ltd is "Good". No enforcement actions are currently recorded.
Harley House Care Home Ltd is operated by HARLEY HOUSE CARE HOME LIMITED (Company registration number: 07079102).
There are no current enforcement actions recorded against Harley House Care Home Ltd in the inspection history.
Harley House Care Home Ltd's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. This is not a credit rating, solvency assessment or prediction about the home.
Ask Harley House Care Home Ltd how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing Harley House Care Home Ltd, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Leicester to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history suggests Harley House Care Home Ltd's inspection position is improving. The inspection record was reviewed on 6 July 2023.
Harley House Care Home Ltd currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 20 August 2025.
When visiting Harley House Care Home Ltd, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for Harley House Care Home Ltd starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on Harley House Care Home Ltd into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If Harley House Care Home Ltd is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
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Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.
Discuss fees with the home
Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
The overall family feedback rating is low. The available themes do not explain all the reasons behind it.
Families give mixed feedback about staff
What matters to families:
Feedback raises these points. Ask the home how it handles them in day-to-day care:
These are patterns in family experiences, not an assessment of personal suitability. Confirm individual needs with the home.
Family feedback on care, surroundings and daily life
Showing 8 of 11 rated aspects
Positive experiences described in family feedback:
Use these feedback themes as prompts while you are on the floor and speaking with staff or families:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
We found no significant points to clarify in the provider records reviewed. Some information may still be unavailable.
Information unavailable
We have not yet obtained turnover or profit-and-loss figures for this provider review.
This is a gap in the information available for this check. It does not mean that the provider failed to file information or that the figures are adverse.
Ask: Can the provider share recent turnover and profit-or-loss information, or explain which current continuity information is available?
For context
The linked company is recorded as active.
This is a company-register fact, not a guarantee of future performance or continuity.
We matched this home to HARLEY HOUSE CARE HOME LIMITED · Company no. 07079102. Accounts dated: Mar 2025.
Linked provider
HARLEY HOUSE CARE HOME LIMITED
Company record
07079102
Match
Confirmed
Information gap · provider-level information · record date not available
Current provider information can help a family ask about continuity arrangements without turning missing data into a negative conclusion.
Official record · provider-level information · record date not available
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Leicester, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Leicester care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.