Independent review of public evidence by RightCareHome

Rokewood Court

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Photos show the setting, not staffing, safety or care quality.

RightCareHome analysis

What to check before deciding

CQC rating: Good · Rating published Jul 2025

Provider public records

Net-assets position in the filed accounts

Aggregated public feedback

2 feedback records mention occasional communication lapses

Positive findings: Good CQC rating and Positive themes outweigh watchouts.

What the report adds

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RightCareHome analysisDecision snapshot

What the evidence shows

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Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

Personalised visit questions with explanations based on this home’s evidence.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

  • Good CQC rating
  • Positive themes outweigh watchouts
Show 1 more
  • Dementia support

Evidence to question

  • 2 feedback records mention occasional communication lapses
  • Net-assets position in the filed accounts
Show 1 more
  • Public feedback averages 4.8/5 across 75 reviews

Questions to verify directly

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
Show 1 more
  • How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Good · CQC rating published Jul 2025

Official CQC record

Fees now

From £7,501 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

Check travel time for regular visits

Public location data

Availability

Ask the home for live availability

Contact the home about rooms and waiting lists

Provider records

1 point worth clarifying

Linked company record · 11806762

Recommended next step

Questions to clarify before a visit

Review the areas flagged below and compare at least one alternative before deciding whether to arrange a visit.

More facility details
Registered provider
Kenley Care Services Limited
Provider group
BRAND Cinnamon Care Collection
Local authority
Croydon
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Safety & Quality

What do the latest CQC results for Rokewood Court show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Rokewood Court CQC Rating & Inspection History

Source: Official CQC record · CQC rating published · Jul 2025

Inspection ratings, dated reports, and how this home compares with its previous assessments.

Trend not rated · fewer than two comparable inspections

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
CQC record date
CQC rating published · Jul 2025
View official inspection report How to read inspection ratings
Registered Manager
Thomasina Duffy Allan

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Rokewood Court?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page
Suggest an update

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Physical Disability
Sight or hearing impairment
Adults 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Parkinson's
Stroke
Multiple Sclerosis
Brain Injury
Show 1 more
Palliative Care
Show 1 more capability section

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Agitation and restlessness

Care Fit at a Glance

RightCareHome analysisCare fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

  • Dementia support
  • Wheelchair access
  • Palliative or end-of-life support

Important questions before deciding

  1. 1How do you support residents who wander or become distressed?
  2. 2How do you tailor care plans in the first 2 weeks after move-in?
  3. 3How often are families updated, and who is the main contact?

Staffing

RightCareHome analysisStaffing evidence

What public sources tell us about staffing levels and employee experience.

Registered Manager
Thomasina Duffy Allan

Costs & Funding

Rokewood Court: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Published fees and funding details

Care fees, funding options and local pricing context.

Monthly cost (estimate)

≈ £7,501 per month

From £1,725 per week

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band C·Market Rate

Council benchmark for this area: £1,309/wk

This home is priced £416/wk above the published council benchmark.

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

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This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

Rokewood Court Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

The free profile has already surfaced 1 potential issue. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

  • What do provider records show?

    See record facts, limitations and questions without a single pass/fail label.

  • What do review patterns actually suggest?

    See which patterns deserve weight, which do not, and how much confidence to place in them.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Rokewood Court, useful once you have already reviewed the main decision sections above.

Rokewood Court is a residential care home in Kenley, London, operated by Kenley Care Services Limited since 2020. The home has 64 beds and is rated Good by the national care regulator. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible seating
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

20 Roke Road, Kenley, CR8 5DY

View on Google Maps

Nearby Amenities

Bus Stops (500m)
9 stops
Nearest Train Station
400m

Neighbourhood

Overall Neighbourhood Score
59/100

Nearest green space

0.8km away

Transport access

8/10

Local amenities

5/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Dining & Nutrition

Nutrition details available

Key nutrition points first

Dietary Options

Pureed
Soft Diet
Thickened Fluids
Diabetic
Low Sodium
Low Fat
Renal Diet
Vegetarian
Vegan
Gluten-Free
Dairy-Free
Nut-Free
Fortified
5/5
Food Hygiene Rating(inspected February 2026)
Hygiene:5/5
Structural:5/5
Management:5/5

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift
Hoists
Hospital Beds

Rooms

Ensuite
Single Rooms
Own Furniture
TV in Rooms
Phone in Rooms

Safety & Security

Nurse Call System
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Cafe
Bar
Cinema
Parking
Minibus
Pets Allowed

Medical & Therapy

Physiotherapy Room
Sensory Room

Next Steps

Is Rokewood Court a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Rokewood Court

Use this care home visit checklist at Rokewood Court to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Rokewood Court

  1. 1Ask about communication protocols for updates and incidents
  2. 2Check room temperature controls and layout for mobility needs
  3. 3Observe staff interactions during different shifts, especially at night

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

  • Is the latest inspection report visible in reception?

    Confirms transparency on current quality.

  • What are staffing levels on day and night shifts?

    Shows whether support is consistent around the clock.

  • How are families updated when needs change?

    Communication is usually a top concern for relatives.

  • Can we see an example care plan review timeline?

    Helps confirm how quickly the team adapts care.

  • May we speak with a current resident family member?

    Gives an independent perspective before deciding.

Common Questions About Rokewood Court

What does the CQC rating for Rokewood Court show?

Rokewood Court is rated Good by the Care Quality Commission (CQC), England's independent regulator of health and social care. The CQC rating was published on 28 July 2025. Source: CQC inspection report.

Is Rokewood Court a good care home?

Whether Rokewood Court looks like a good care home depends on its latest CQC results, review patterns, and any provider-record or enforcement questions. It is currently rated Good by the CQC. The CQC rating was published on 28 July 2025. RightCareHome's public feedback assessment is mixed, with a combined rating of 4.8 out of 5. No current enforcement actions are recorded. Provider public-record check: 1 point worth clarifying. The safest next step is to compare these signals with your visit questions and care needs.

How much does Rokewood Court cost per week?

Weekly fees at Rokewood Court start from £1,725. Costs may vary depending on the level of care required.

Does Rokewood Court accept NHS or local authority funding?

Rokewood Court accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Rokewood Court a nursing home or a residential care home?

Rokewood Court is registered as a residential care home. This means the home provides residential care without on-site nursing as its main service type. Source: CQC registration data.

Show 16 more questions
Does Rokewood Court provide dementia care?

Rokewood Court specialises in dementia care. This includes Alzheimer's disease support. The home is CQC-registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Rokewood Court have?

Rokewood Court has 64 registered beds. The home provides residential care without nursing. Source: CQC registration data.

What do care home reviews say about Rokewood Court?

RightCareHome's public feedback assessment for Rokewood Court is mixed. The combined public feedback rating is 4.8 out of 5.

Are Rokewood Court's reviews enough to make a decision?

Rokewood Court's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the CQC rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Rokewood Court safe?

Rokewood Court is rated "Good" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report.

Who owns Rokewood Court?

Rokewood Court is operated by KENLEY CARE SERVICES LIMITED (Companies House number: 11806762). Ownership type: private_equity.

Has Rokewood Court had enforcement actions?

There are no current enforcement actions recorded against Rokewood Court by the CQC. Source: CQC registration data.

What do public company records show about Rokewood Court's provider?

Rokewood Court's provider public-record check is: 1 point worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Rokewood Court?

Ask Rokewood Court how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Rokewood Court?

Before choosing Rokewood Court, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Kenley to find the best fit for your relative’s care needs, budget and visiting arrangements.

How do Rokewood Court's fees compare to the local average?

Based on current local pricing benchmarks, Rokewood Court's published weekly fees from £1,725 look above area average. Final weekly costs can still vary depending on the level of care required.

How do I know if I'm paying too much for Rokewood Court?

Start by comparing Rokewood Court's published weekly fees with the local care home benchmark. On this page, those fees look above area average. A higher price does not automatically mean overpaying, but you should expect clear reasons for the premium, such as stronger nursing cover, dementia support, facilities, or inspection evidence. The safest way to judge value is to compare price against care fit, inspection strength, and the unanswered questions you still have after reviewing the page.

What is Rokewood Court's food hygiene rating?

Rokewood Court currently has a Food Standards Agency hygiene rating of 5 out of 5. The food hygiene record is dated 19 February 2026. Source: local authority food hygiene records.

What questions should I ask when visiting Rokewood Court?

When visiting Rokewood Court, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Rokewood Court?

Our visit checklist for Rokewood Court starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

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Sources and editorial process
Sources: Official inspections, hygiene records, aggregated public feedback, financial filings, public statisticsOur methodology

Independent analysis to support your shortlist and visit preparation. Our editorial standards