The Hollies - Care Home
Hessle · HU13 0HT
- Care type
- Residential Care Home
- Weekly fees
- Fees not published
- Inspection rating
- GoodRating published Jul 2023
- Capacity
- 48 beds
Usually ready within 1 hour · Confidential · The home is not notified
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What the evidence shows
The Hollies - Care Home is listed as a residential care home. The published inspection rating is Good (Jul 2023). The overall family feedback rating is low. The available themes do not explain all the reasons behind it. This topic appears in family feedback. Ask the home to explain its approach and compare it with the inspection findings.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
What stands out
- Good inspection rating
- Dementia support
Points to explore
- Family feedback: staff
- Well-Led rating below Good (2023)
What we cannot confirm
- Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Checks for any home
- Whether the latest public records still match day-to-day care
- How the home feels in the evening and at weekends
More facility details
- Registered provider
- H I C A
- Provider group
- BRAND Humberside Independent Care Association Limited
- Local authority
- East Riding of Yorkshire
Provider network: 14 homes; 100% rated Good or better (14 Good).
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Five general checklists and four follow-up emails over two weeks to help you research The Hollies - Care Home. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The Hollies - Care Home Inspection Rating & History
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Inspection Ratings by Category
Published care capabilities
Listed support includes dementia support. Confirm the support and environment needed for the individual person.
- Dementia support
Important limitations
- Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.
Care Capabilities
Service Types
What type of care is provided
Specialisms
Specialist experience with
Staffing
RightCareHome analysisStaffing evidenceAvailable information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
The Hollies - Care Home: Weekly Fees & Funding Options
Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.
Discuss fees with the home
Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.
Family Reviews
Loading review patterns and visit prompts.
About this care homeProvider description, registration background and accreditations.
Background context
Home profile
Provider and registration context for The Hollies - Care Home, useful once you have already reviewed the main decision sections above.
The Hollies - Care Home is a residential care home in Hessle, Yorkshire and The Humber, operated by H I C A since 2010. The home has 48 beds and is an inspection rating of Good. The home specialises in dementia care.
Contact & location
Will regular visits and day-to-day logistics be practical?
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Practical Information
Visitor Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.
Location & Neighbourhood
RightCareHome analysisNeighbourhoodFerriby Road, Hessle, HU13 0HT
Open mapNearby Amenities
Neighbourhood
Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
0.5km away
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Dining & Nutrition
Nutrition details available
Key nutrition points first
Explore daily life at this homeActivities and facilities available at this home.
Facilities & Features
Evidence scope for this section
A reliable facilities inventory is not present in the current public evidence. Confirm the facilities that matter directly with the home; Care Home Check adds the wider quality and risk context.
Provider Records
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Are you the provider for The Hollies - Care Home?
Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Is The Hollies - Care Home a good care home, and what should you do before deciding?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Questions to Ask When Visiting The Hollies - Care Home
Take this care home visit checklist with you when you call or visit.
How many regular carers and nurses are on each shift?
What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?
How do you support residents who wander or become distressed in practice?
How does the team manage care_quality day to day?
Also ask about everyday care
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
Common Questions About The Hollies - Care Home
What does the inspection rating for The Hollies - Care Home show?
The published overall inspection rating is Good. The inspection report was published on 29 July 2023.
Is The Hollies - Care Home a good care home?
The published overall inspection rating is Good. The inspection report was published on 29 July 2023. The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 2.7 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
Are The Hollies - Care Home's care home fees published?
Ask The Hollies - Care Home for a written weekly quote covering the care required, what is included and any extras. Compare the quote with local care home fees in Hessle.
Is The Hollies - Care Home a nursing home or a residential care home?
The Hollies - Care Home is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
Does The Hollies - Care Home provide dementia care?
The Hollies - Care Home specialises in dementia care. The home is registered for this specialism.
Show 12 more questionsShow fewer questions
How do we score dementia-specialist homes differently?
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
How many beds does The Hollies - Care Home have?
The Hollies - Care Home has 48 registered beds. Personal care is the listed service.
What do care home reviews say about The Hollies - Care Home?
The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 2.7 out of 5.
Are The Hollies - Care Home's reviews enough to make a decision?
The Hollies - Care Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
Is The Hollies - Care Home safe?
The published inspection Safety rating for The Hollies - Care Home is "Good". No enforcement actions are currently recorded.
Has The Hollies - Care Home had enforcement actions?
There are no current enforcement actions recorded against The Hollies - Care Home in the inspection history.
What continuity questions should families ask The Hollies - Care Home?
Ask The Hollies - Care Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
What should I compare before choosing The Hollies - Care Home?
Before choosing The Hollies - Care Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Hessle to find the best fit for your relative’s care needs, budget and visiting arrangements.
Is The Hollies - Care Home's inspection rating improving or declining?
The inspection history suggests The Hollies - Care Home's inspection position is improving. The inspection report was published on 29 July 2023.
What is The Hollies - Care Home's food hygiene rating?
The Hollies - Care Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 7 January 2025.
What questions should I ask when visiting The Hollies - Care Home?
When visiting The Hollies - Care Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
What does our visit checklist include for The Hollies - Care Home?
Our visit checklist for The Hollies - Care Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Turn the findings into a plan for your visit
Care Home Check brings the findings on The Hollies - Care Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Topics to take into your visit
- How the home feels in the evening and at weekends
- How quickly call bells are answered in practice
- Whether staffing continuity feels stable on the floor
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What you receive
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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