Independent review of public evidence by RightCareHome
Five Oaks
Photos show the setting, not staffing, safety or care quality.
What to check before deciding
CQC rating: Good · Rating published Dec 2019
Aggregated public feedback
One public review mentions serious safeguarding and medication concerns (single report)
Aggregated public feedback
Public feedback averages 4.5/5 across 65 reviews
Positive findings: Good CQC rating and Positive themes outweigh watchouts.
What the report adds
See whether the feedback pattern persists in more recent evidence and what to ask on your visit.
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What the evidence shows
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Decision summary
A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.
Provider-record questions
Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.
Visit plan
Personalised visit questions with explanations based on this home’s evidence.
Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.
Evidence in favour
- Good CQC rating
- Positive themes outweigh watchouts
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- Dementia support
Evidence to question
- One public review mentions serious safeguarding and medication concerns (single report)
- Provider record not yet confirmed
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- Clarify wandering support
Questions to verify directly
- Whether the latest public records still match day-to-day care
- How the home feels in the evening and at weekends
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- How consistent staffing feels in person from shift to shift
Key facts in one place
Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.
CQC now
Rated Good · CQC review Jul 2023
Official CQC record
Fees now
From £7,392 / month (estimate)
Published weekly fee data · monthly figure estimated
Funding accepted
Currently shown as accepting local authority-funded residents.
Published acceptance information · confirm directly
Visits & travel
Check travel time for regular visits
Public location data
Availability
Ask the home for live availability
Contact the home about rooms and waiting lists
Provider records
Provider record not yet confirmed
Provider company record not yet confirmed
Recommended next step
Questions to clarify before a visit
Review the areas flagged below and compare at least one alternative before deciding whether to arrange a visit.
More facility details
- Registered provider
- Marigold MG1 Ltd
- Provider group
- -
- Local authority
- Enfield
- Purpose built
- Yes
- Ensuite rooms
- 100%
- Floors
- 4
- Opened
- 1995
Provider network: 6 homes; 100% rated Good or better (1 Outstanding, 5 Good).
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Safety & Quality
What do the latest CQC results for Five Oaks show?
Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.
Five Oaks CQC Rating & Inspection History
Inspection ratings, dated reports, and how this home compares with its previous assessments.
Inspection Ratings by Category
Routine inspection: Dec 2019
A data review is not a new inspection.
Provider Records
Loading provider public-record checks for this home.
Are you the provider for Five Oaks?
Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.
Care & Medical
Can this home safely meet your care needs?
Check supported conditions, specialist capability, and clinical coverage before taking this home further.
Care Capabilities
Service Types
What type of care is provided
Specialisms
Specialist experience with
Conditions
Can support people living with
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Additional Condition Support
Additional support for
Care Fit at a Glance
RightCareHome analysisCare fitHow well this home matches common care needs — based on registration data and services offered.
Likely a good fit if you need
- Dementia support
- Wheelchair access
- Palliative or end-of-life support
Important questions before deciding
- 1How do you support residents who wander or become distressed?
- 2How do you tailor care plans in the first 2 weeks after move-in?
- 3How often are families updated, and who is the main contact?
Staffing
RightCareHome analysisStaffing evidenceWhat public sources tell us about staffing levels and employee experience.
Medication Support
Costs & Funding
Five Oaks: Weekly Fees & Funding Options
See weekly and monthly estimates first, then check which funding routes are realistic.
Costs & Funding
Care fees, funding options and local pricing context.
Monthly cost (estimate)
≈ £7,392 per month
From £1,700 per week
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
How this compares to the area benchmark
Council benchmark for this area: £1,163/wk
This home is priced £537/wk above the published council benchmark.
How care at this home can be funded
Your council contributes based on a financial assessment. You may still pay a contribution.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Not sure how you'd pay for care?
This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
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What's Included
Fees are only a guideline and vary by room type and level of dependency. 'What’s included' must be confirmed with the home and a personalised quote is required.
Compare costs across all homes in Hadley Wood.
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Family Reviews
Five Oaks Care Home Reviews — What Families Say
Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.
Family Reviews
Loading review patterns and visit prompts.
Care Home Check
Go deeper on the signals that matter
This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.
Questions this page cannot settle on its own
- How the home feels in the evening and at weekends
- How quickly call bells are answered in practice
- Whether staffing continuity feels stable on the floor
The free profile has already surfaced 1 potential issue. The check tests how those signals fit together and what they mean for your shortlist.
What you receive
What do provider records show?
See record facts, limitations and questions without a single pass/fail label.
What do review patterns actually suggest?
See which patterns deserve weight, which do not, and how much confidence to place in them.
What should you ask on your visit?
Get the questions and the reason each one matters here.
How much confidence the signals deserve, what they may mean together, and what to ask next
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About this care homeProvider description, registration background and accreditations.
Background context
Home profile
Provider and registration context for Five Oaks, useful once you have already reviewed the main decision sections above.
Five Oaks is a residential care home in Hadley Wood, London, operated by Marigold MG1 Ltd since 2011. The home has 45 beds and is rated Good by the national care regulator. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Location & Practical
Will regular visits and day-to-day logistics be practical?
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Practical Information
Visitor Accessibility
- Wheelchair accessible parking
- Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.
Location & Neighbourhood
RightCareHome analysisNeighbourhood377 Cockfosters Road, Hadley Wood, EN4 0JT
View on Google MapsNearby Amenities
Neighbourhood
Nearest green space
0.7km away
Transport access
7/10
Local amenities
8/10
Daily Life
Will daily life feel comfortable and meaningful?
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
Explore daily life at this homeActivities, food and facilities available at this home.
Activities & Social Life
RightCareHome analysisDaily-life evidenceSocial life, outings, and engagement programmes based on available information.
6 activities listed
Individual and group options availableShow activity programme details
Dining & Nutrition
6 dining services listed
Key nutrition points first
Dining Services
Facilities & Features
4 feature groups available
Essential features shown first
Accessibility Features
Rooms
Safety & Security
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Lifestyle & Amenities
Next Steps
Is Five Oaks a good care home, and what should you do before deciding?
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Questions to Ask When Visiting Five Oaks
Use this care home visit checklist at Five Oaks to turn the public signals on this page into practical in-person checks before you decide.
What to test on your visit to Five Oaks
- 1Has the current manager been in post for over a year, and can families meet her on visits?
- 2How do you support residents who wander or become distressed in practice?
- 3Ask about recent safeguarding or CQC actions and how concerns are addressed.
- 4Request details on medication management and error prevention.
Short care home visit checklist
Start with these core checks even if you already plan to ask the personalised questions above.
Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.
Common Questions About Five Oaks
What does the CQC rating for Five Oaks show?
Five Oaks is rated Good by the Care Quality Commission (CQC), England's independent regulator of health and social care. The CQC review was on 6 July 2023. Source: CQC inspection report.
Is Five Oaks a good care home?
Whether Five Oaks looks like a good care home depends on its latest CQC results, review patterns, and any provider-record or enforcement questions. It is currently rated Good by the CQC. The CQC review was on 6 July 2023. RightCareHome's public feedback assessment is mixed, with a combined rating of 4.5 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.
How much does Five Oaks cost per week?
Weekly fees at Five Oaks start from £1,700. Costs may vary depending on the level of care required.
Does Five Oaks accept NHS or local authority funding?
Five Oaks accepts local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Is Five Oaks a nursing home or a residential care home?
Five Oaks is registered as a residential care home. This means the home provides residential care without on-site nursing as its main service type. Source: CQC registration data.
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Does Five Oaks provide dementia care?
Five Oaks specialises in dementia care. This includes Alzheimer's disease support. The home is CQC-registered for this specialism.
How do we score dementia-specialist homes differently?
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
How many beds does Five Oaks have?
Five Oaks has 45 registered beds. The home provides residential care without nursing. Source: CQC registration data.
What do care home reviews say about Five Oaks?
RightCareHome's public feedback assessment for Five Oaks is mixed. The combined public feedback rating is 4.5 out of 5.
Are Five Oaks's reviews enough to make a decision?
Five Oaks's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the CQC rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
Is Five Oaks safe?
Five Oaks is rated "Good" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report.
Has Five Oaks had enforcement actions?
There are no current enforcement actions recorded against Five Oaks by the CQC. Source: CQC registration data.
What continuity questions should families ask Five Oaks?
Ask Five Oaks how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
What should I compare before choosing Five Oaks?
Before choosing Five Oaks, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Hadley Wood to find the best fit for your relative’s care needs, budget and visiting arrangements.
Is Five Oaks's CQC rating improving or declining?
Recent inspection history for Five Oaks looks stable rather than clearly improving or declining. The CQC review was on 6 July 2023.
How do Five Oaks's fees compare to the local average?
Based on current local pricing benchmarks, Five Oaks's published weekly fees from £1,700 look above area average. Final weekly costs can still vary depending on the level of care required.
How do I know if I'm paying too much for Five Oaks?
Start by comparing Five Oaks's published weekly fees with the local care home benchmark. On this page, those fees look above area average. A higher price does not automatically mean overpaying, but you should expect clear reasons for the premium, such as stronger nursing cover, dementia support, facilities, or inspection evidence. The safest way to judge value is to compare price against care fit, inspection strength, and the unanswered questions you still have after reviewing the page.
What is Five Oaks's food hygiene rating?
Five Oaks currently has a Food Standards Agency hygiene rating of 5 out of 5. The food hygiene record is dated 15 May 2025. Source: local authority food hygiene records.
What questions should I ask when visiting Five Oaks?
When visiting Five Oaks, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
What does our visit checklist include for Five Oaks?
Our visit checklist for Five Oaks starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
If you have not chosen a home yet
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