Pilgrim Wood Residential Home

Guildford · GU3 1HF

Care type
Residential Care Home
Indicative weekly fees
From £1,771/week
Inspection rating
GoodRating published Oct 2021
Capacity
35 beds
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RightCareHome analysisDecision snapshot

What to know before your visit

Pilgrim Wood Residential Home is listed as a residential care home. The published inspection rating is Good (Oct 2021).

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Dementia support
  • Public funding routes appear accepted

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Goldenage Healthcare Limited
Provider group
-
Local authority
Surrey
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Five general checklists and four follow-up emails over two weeks to help you research Pilgrim Wood Residential Home. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Pilgrim Wood Residential Home Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

↑ Improving trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Sept 2021

A data review is not a new inspection.

Registered Manager
Sharon Marie Mitchell
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, wheelchair access, secure garden or area. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Wheelchair access
  • Secure garden or area
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Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home
Domiciliary Care

Specialisms

Specialist experience with

Dementia
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Vascular Dementia
Lewy Body Dementia
Frontotemporal Dementia
Stroke
Show 1 more capability section

Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour
Agitation and restlessness
Evening confusion (sundowning)
Exit-Seeking

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Sharon Marie Mitchell

Pilgrim Wood Residential Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,771/week

From ≈ £7,701 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

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Family Reviews

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Pilgrim Wood Residential Home, useful once you have already reviewed the main decision sections above.

Pilgrim Wood Residential Home is a residential care home in Guildford, South East, operated by Goldenage Healthcare Limited since 2011. The home has 35 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

Sandy Lane, Guildford, GU3 1HF

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Nearby Amenities

Nearest Hospital
800m
Nearest GP
1.4 km
Nearest Train Station
1.7 km

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

0.8km away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5
Food Hygiene Rating(inspected July 2025)
Food handling:Very good
Premises condition:Very good
Food safety management:Very good
Explore daily life at this homeActivities and facilities available at this home.

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Hoists
Hospital Beds

Rooms

Ensuite
Single Rooms
Double Rooms
Couples Rooms
Own Furniture
TV in Rooms

Safety & Security

Nurse Call System
Door Sensors
Emergency Lighting
Secure Garden
Secure Unit
Show 1 more feature group

Lifestyle & Amenities

Garden
TV Lounge
Pets Allowed

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Pilgrim Wood Residential Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Pilgrim Wood Residential Home

Take this care home visit checklist with you when you call or visit.

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Pilgrim Wood Residential Home

What does the inspection rating for Pilgrim Wood Residential Home show?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.

Is Pilgrim Wood Residential Home a good care home?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.8 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Pilgrim Wood Residential Home cost per week?

Indicative weekly fees at Pilgrim Wood Residential Home: From £1,771/week. Confirm your assessed quote, including care and extras, with the home.

Does Pilgrim Wood Residential Home accept NHS or local authority funding?

Pilgrim Wood Residential Home accepts self-funding and local authority funded residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Pilgrim Wood Residential Home a nursing home or a residential care home?

Pilgrim Wood Residential Home is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 15 more questions
Does Pilgrim Wood Residential Home provide dementia care?

Pilgrim Wood Residential Home specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does Pilgrim Wood Residential Home have?

Pilgrim Wood Residential Home has 35 registered beds. Personal care is the listed service.

What do care home reviews say about Pilgrim Wood Residential Home?

Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.8 out of 5.

Are Pilgrim Wood Residential Home's reviews enough to make a decision?

Pilgrim Wood Residential Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Pilgrim Wood Residential Home safe?

The published inspection Safety rating for Pilgrim Wood Residential Home is "Good". No enforcement actions are currently recorded.

Who operates Pilgrim Wood Residential Home?

Pilgrim Wood Residential Home is operated by GOLDENAGE HEALTHCARE LIMITED (Company registration number: 07432786). Ownership type: independent.

Has Pilgrim Wood Residential Home had enforcement actions?

There are no current enforcement actions recorded against Pilgrim Wood Residential Home in the inspection history.

What do public company records show about Pilgrim Wood Residential Home's provider?

Pilgrim Wood Residential Home's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 30 November 2024. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Pilgrim Wood Residential Home?

Ask Pilgrim Wood Residential Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Pilgrim Wood Residential Home?

Before choosing Pilgrim Wood Residential Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Guildford to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Pilgrim Wood Residential Home's inspection rating improving or declining?

The inspection history suggests Pilgrim Wood Residential Home's inspection position is improving. The inspection record was reviewed on 6 July 2023.

What is Pilgrim Wood Residential Home's food hygiene rating?

Pilgrim Wood Residential Home currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 17 July 2025.

What questions should I ask when visiting Pilgrim Wood Residential Home?

When visiting Pilgrim Wood Residential Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Pilgrim Wood Residential Home?

Our visit checklist for Pilgrim Wood Residential Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Pilgrim Wood Residential Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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