The Anchorage

Grimsby · DN32 7RS

Care type
Residential Care Home
Weekly fees
Fees not published
Rating history
OutstandingRating published Aug 2018
Capacity
42 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

The Anchorage is listed as a residential care home. The historical inspection rating, published before the current registration, is Outstanding (Aug 2018). The overall family feedback rating is low. The available themes do not explain all the reasons behind it.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Dementia support
  • Public funding routes appear accepted
  • Palliative or end-of-life support

Points to explore

  • Family feedback: concerns about cleanliness and odour

What we cannot confirm

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
Lotus Care Anchorage Ltd
Provider group
BRAND Lotus Care
Local authority
North East Lincolnshire
Purpose built
Yes
Ensuite rooms
0%
Opened
2025
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Five general checklists and four follow-up emails over two weeks to help you research The Anchorage. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

The Anchorage Inspection Rating & History

The rating history records Outstanding, published before the current registration. Review the dates and any findings below; a data review is not a new inspection.

This rating was published before the current registration. Read it alongside the registration and inspection history below.

Inspection Ratings by Category

Safe
Good · history
Effective
Good · history
Caring
Outstanding · history
Responsive
Outstanding · history
Well-Led
Outstanding · history
Inspection record date
Inspection report published · Nov 2020
Registered Manager
Beverley Jayne Milson
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, palliative or end-of-life support, wheelchair access. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Palliative or end-of-life support
  • Wheelchair access
Find residential care homes near DN32 7RS

Important limitations

  • Dementia and wandering support are listed, but a secure unit is not confirmed. Confirm the environment needed for individual care.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Palliative Care
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Behavioural Support Signals

Trained to help with

Wandering and leaving the building
Aggression or challenging behaviour

Additional Condition Support

Additional support for

Challenging Behaviour
End-of-Life Care

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Beverley Jayne Milson

Medication Support

Medication Administration
Full Medication Management

The Anchorage: Weekly Fees & Funding Options

Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.

Contact the home for a quote

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

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Family Reviews

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for The Anchorage, useful once you have already reviewed the main decision sections above.

The Anchorage is a residential and dementia care home in Grimsby, Lincolnshire, providing specialist support for older people and those living with dementia, including Alzheimer's. The home offers 42 single rooms in a purpose-built setting and is currently operated by Lotus Care Anchorage Ltd. It is rated 'Outstanding' by the inspection and maintains a strong review score on .

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

The Anchorage, Rutland Street, Grimsby, DN32 7RS

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Nearby Amenities

Nearest Pharmacy
300m
Bus Stops (500m)
10 stops
Nearest Train Station
400m

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

417m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5
Food Hygiene Rating(inspected December 2025)
Food handling:Very good
Premises condition:Good
Food safety management:Very good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

3 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Reminiscence
Show activity programme details
✓Organised group activities

Facilities & Features

3 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Hoists

Rooms

Single Rooms
Own Furniture
TV in Rooms
Phone in Rooms

Lifestyle & Amenities

Garden
Pets Allowed

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is The Anchorage a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting The Anchorage

Take this care home visit checklist with you when you call or visit.

  1. Check for any persistent odours in communal areas

  2. How do you support residents who wander or become distressed in practice?

  3. Observe resident engagement and activity levels

  4. Ask about cleaning routines and frequency

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About The Anchorage

What does the inspection rating for The Anchorage show?

The rating history records Outstanding, published before the current registration. The inspection report was published on 13 November 2020.

Is The Anchorage a good care home?

The rating history records Outstanding, published before the current registration. The inspection report was published on 13 November 2020. The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.3 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

Are The Anchorage's care home fees published?

Ask The Anchorage for a written weekly quote covering the care required, what is included and any extras. Compare the quote with local care home fees in Grimsby.

Does The Anchorage accept NHS or local authority funding?

The Anchorage accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is The Anchorage a nursing home or a residential care home?

The Anchorage is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

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Does The Anchorage provide dementia care?

The Anchorage specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning.

How many beds does The Anchorage have?

The Anchorage has 42 registered beds. Personal care is the listed service.

What do care home reviews say about The Anchorage?

The overall family feedback rating is low. The available themes do not explain all the reasons behind it. The combined public feedback rating is 3.3 out of 5.

Are The Anchorage's reviews enough to make a decision?

The Anchorage's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is The Anchorage safe?

The published inspection Safety rating for The Anchorage is "Good". This rating history predates the current registration. No enforcement actions are currently recorded.

Who operates The Anchorage?

The Anchorage is operated by LOTUS CARE ANCHORAGE LTD (Company registration number: 16120706). Ownership type: independent.

Has The Anchorage had enforcement actions?

There are no current enforcement actions recorded against The Anchorage in the inspection history.

What do public company records show about The Anchorage's provider?

The Anchorage's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask The Anchorage?

Ask The Anchorage how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing The Anchorage?

Before choosing The Anchorage, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Grimsby to find the best fit for your relative’s care needs, budget and visiting arrangements.

What is The Anchorage's food hygiene rating?

The Anchorage currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 1 December 2025.

What questions should I ask when visiting The Anchorage?

When visiting The Anchorage, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for The Anchorage?

Our visit checklist for The Anchorage starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on The Anchorage into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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