How much does Northbourne cost per week?

Weekly fees at Northbourne range from £1,080 to £1,080. Costs may vary depending on the level of care required.

Does Northbourne accept NHS or local authority funding?

Northbourne accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines (https://www.nhs.uk/conditions/social-care-and-support-guide/money-work-and-benefits/nhs-continuing-healthcare/).

Is Northbourne a nursing home or a residential care home?

Northbourne is registered as a residential care home. This means the home provides residential care without on-site nursing as its main service type. Source: CQC registration data (https://www.cqc.org.uk/location/1-126240989).

Does Northbourne provide dementia care?

Northbourne specialises in dementia care. This includes Alzheimer's disease support. The home is CQC-registered for this specialism (https://www.cqc.org.uk/location/1-126240989).

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Northbourne have?

Northbourne has 34 registered beds. The home provides residential care without nursing. Source: CQC registration data (https://www.cqc.org.uk/location/1-126240989).

What do care home reviews say about Northbourne?

RightCareHome's public feedback assessment for Northbourne is concerns present. The combined public feedback rating is 4.3 out of 5.

Are Northbourne's reviews enough to make a decision?

Northbourne's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the latest CQC rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Northbourne is rated "Good" for Safety by the Care Quality Commission (CQC). No enforcement actions are currently recorded. Source: CQC inspection report (https://www.cqc.org.uk/location/1-126240989).

Who owns Northbourne?

Northbourne is operated by ANCHOR HANOVER GROUP (Companies House number: RS007843). Ownership type: unknown.

Has Northbourne had enforcement actions?

There are no current enforcement actions recorded against Northbourne by the CQC. Source: CQC registration data (https://www.cqc.org.uk/location/1-126240989).

What continuity questions should families ask Northbourne?

RightCareHome does not predict whether Northbourne will close. Families can still check official provider records, CQC evidence and current written answers before paying a deposit. Public company records were found, but the filing trail is incomplete. No current enforcement actions are recorded. Continuity questions should be judged alongside inspection history, fee pressure, and what the manager can explain on your visit.

What should I compare before choosing Northbourne?

Before choosing Northbourne, compare latest CQC overall, Safe, and Well-Led ratings, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and provider public-record questions and company-record gaps. Then compare those signals with other care homes in Gateshead, because a home can look acceptable in isolation but weaker once price, reviews, CQC evidence, and provider records are viewed against local alternatives.

Is Northbourne's CQC rating improving or declining?

Recent inspection history for Northbourne looks stable rather than clearly improving or declining. The latest CQC report was published on 3 February 2022.

How do Northbourne's fees compare to the local average?

Based on current local pricing benchmarks, Northbourne's published weekly fees of £1,080 to £1,080 look around area average. Final weekly costs can still vary depending on the level of care required.

How do I know if I'm paying too much for Northbourne?

Start by comparing Northbourne's published weekly fees with the local care home benchmark. On this page, those fees look around area average. Fees that sit near the area average still need checking against what level of care, room type, and extras are actually included. The safest way to judge value is to compare price against care fit, inspection strength, and the unanswered questions you still have after reviewing the page.

What is Northbourne's food hygiene rating?

Northbourne currently has a Food Standards Agency hygiene rating of 4 out of 5. The latest published hygiene date is 16 January 2025. Source: local authority food hygiene records.

What questions should I ask when visiting Northbourne?

When visiting Northbourne, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Northbourne?

Our visit checklist for Northbourne starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Independent review of public evidence by RightCareHome

Northbourne

1 / 8

Photos show the setting, not staffing, safety or care quality.

RightCareHome analysis Evidence view

Compare alternatives before shortlisting

CQC record

Older inspection record

Provider public records

Latest accounts date not available in our record

Why it may still merit consideration: Outstanding CQC rating and Positive themes outweigh watchouts.

What the report adds

See how the provider-level record relates to this home and what needs written confirmation.

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CQC: Outstanding
Care type: Residential Care Home
Capacity: 34 beds
Published fee: From £4,696/month

Compare with similar homes in Gateshead

RightCareHome analysis Decision snapshot

What the evidence shows

A structured view of what supports a shortlist place, what needs scrutiny, and what to verify directly for this residential care home.

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See an example result

Decision summary

A plain-English view of what supports this option, what needs checking and what cannot be confirmed from public records.

Provider-record questions

Dated provider records, limitations and questions shown alongside staffing, inspection and review evidence.

Visit plan

15–28 questions tailored to the evidence and gaps found for this home.

Based on official and public evidence across 9 sections. Live fees, vacancies and anything only observable on a visit still need direct confirmation.

Evidence in favour

Outstanding CQC rating
Positive themes outweigh watchouts

Show 1 more

Dementia support

Outstanding CQC rating
Positive themes outweigh watchouts
Dementia support

Evidence to question

Public feedback averages 4.3/5 across 44 reviews
Older inspection record

Show 1 more

One public review mentions recent management change concerns

Public feedback averages 4.3/5 across 44 reviews
Older inspection record
One public review mentions recent management change concerns

Questions to verify directly

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends

Show 1 more

How consistent staffing feels in person from shift to shift

Whether the latest public records still match day-to-day care
How the home feels in the evening and at weekends
How consistent staffing feels in person from shift to shift

Key facts in one place

Built from public and published information. Live fees, funding acceptance and vacancies can change, so confirm those directly with the home.

CQC now

Rated Outstanding · Latest CQC report Feb 2022

Official CQC record

Fees now

From £4,696 / month (estimate)

Published weekly fee data · monthly figure estimated

Funding accepted

Currently shown as accepting self-funding, local authority-funded and NHS Continuing Healthcare residents.

Published acceptance information · confirm directly

Visits & travel

Check travel time for regular visits

Public location data

Vacancies now

1 places currently available

Published availability · confirm directly

Provider records

1 point worth clarifying

Linked company record · RS007843

Recommended next step

Compare alternatives before treating this as a leading option

Use the detailed evidence below to understand the caution signals, then ask the home directly what has changed.

Read the detailed evidence See residential care homes in Gateshead

More facility details

Registered provider: Anchor Hanover Group
Provider group: BRAND Anchor
Local authority: Gateshead
Purpose built: Yes
Ensuite rooms: 100%

Provider network: 121 homes; 77% rated Good or better (4 Outstanding, 89 Good, 21 Requires Improvement).

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Send the same evidence page so everyone can review the current signals and questions.

Safety & Quality

What do the latest CQC results for Northbourne show?

Use CQC ratings, enforcement context, and provider-record questions to spot what is reassuring and what needs checking.

Northbourne CQC Rating & Inspection History

Source: Official CQC record · Latest CQC report · Feb 2022

Current inspection ratings, inspection timing, and how this home compares with its previous assessments.

→ Stable trend

Outstanding for 7 years

Inspection Ratings by Category

Safe— Are people protected from harm?

Good

Effective— Does care achieve good outcomes?

Good

Caring— Are staff kind and respectful?

Good

Responsive— Does care meet individual needs?

Outstanding

Well-Led— Is the home well managed?

Outstanding

Rating is over two years old— conditions may have changed since this inspection.What does an outdated rating mean? →

CQC record date

Latest CQC report · Feb 2022

Older inspection record

View official inspection report

Registered Manager

Steven Paul Gibson

How much confidence should you place in this inspection picture?

This page shows the headline inspection signals. Care Home Check tells you how much weight they deserve, whether the evidence may be dated, and which questions should shape your visit.

Check inspection confidence · £49

What public records show about this provider

RightCareHome analysis Provider records

Source: Public provider records

We matched this home to ANCHOR HANOVER GROUP · Company no. RS007843. A source date is not recorded for this check.

Provider public-record check

1 point worth clarifying

Useful before a visit

This public-record detail may be useful to discuss with the provider before you decide.

Method: Provider Public-Record Check v2.2

Linked provider

ANCHOR HANOVER GROUP

Company record

RS007843

Match

Confirmed

What we know

We have not recorded a latest filed accounts date for the linked company.

What public records do not tell us

This is an information gap in the current profile, not a negative finding.

Ask the provider

Can you confirm the latest filed accounts date and whether more current management information is available?

Worth asking

Useful before a visit

Latest accounts date not available in our record

We have not recorded a latest filed accounts date for the linked company.

This is an information gap in the current profile, not a negative finding.

Ask: Can you confirm the latest filed accounts date and whether more current management information is available?

Information gap · RightCareHome record · provider-level record · source date date not recorded

See evidence and context

A family should know when the public company-record review cannot be dated.

Information limited

Useful before a visit

Profitability record not yet obtained

We have not yet obtained turnover or profit-and-loss figures for this provider review.

This is a RightCareHome retrieval gap. It does not mean that the provider failed to file information or that the figures are adverse.

Ask: Can the provider share recent turnover and profit-or-loss information, or explain which current continuity information is available?

Information gap · RightCareHome retrieval · provider-level record · source date date not recorded

See evidence and context

Current provider information can help a family ask about continuity arrangements without turning missing data into a negative conclusion.

We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.

Put these records in context — Care Home Check

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Northbourne?

Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and CQC information remain independent.

Reviewed before publicationProvider updates do not directly edit this page

Suggest an update

Care & Medical

Can this home safely meet your care needs?

Check supported conditions, specialist capability, and clinical coverage before taking this home further.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia

Learning Disability

Adults 65+

Conditions

Can support people living with

Alzheimer's

Vascular Dementia

Parkinson's

Stroke

Huntington's

Brain Injury

Diabetes

Heart Disease

Show 1 more

Palliative Care

Show 1 more capability section

Additional Condition Support

Additional support for

Speech/Communication

End-of-Life Care

Additional Condition Support

Additional support for

Speech/Communication

End-of-Life Care

Understanding dementia care: what to look for→Parkinson's care in care homes→Understanding palliative and end-of-life care→Care home funding: NHS, council, and self-funding explained→

Care Fit at a Glance

RightCareHome analysis Care fit

How well this home matches common care needs — based on registration data and services offered.

Likely a good fit if you need

Dementia support
Wheelchair access
Secure garden/area
Palliative or end-of-life support

Important questions before deciding

1How do you support residents who wander or become distressed?
2How do you tailor care plans in the first 2 weeks after move-in?
3How often are families updated, and who is the main contact?

Staffing

RightCareHome analysis Staffing evidence

What public sources tell us about staffing levels and employee experience.

✗Registered Nurse on Duty 24/7

Registered Manager

Steven Paul Gibson

Costs & Funding

Northbourne: Weekly Fees & Funding Options

See weekly and monthly estimates first, then check which funding routes are realistic.

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £4,696 - £4,696 per month

£1,080 - £1,080 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band B·Good Value

Council benchmark for this area: £995/wk

This home is priced £85/wk above the council rate — typical for self-funders in this area.

Dementia Care

£1,080 – £1,080

per week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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What's Included

Weekly fee includes personal care, accommodation, utilities, meals, snacks, laundry, TV licence (75+), housekeeping.

Compare costs across all homes in Gateshead.

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Show more guidance links

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Costs & Funding

Source: Registration records

Estimated fees and funding options based on registration records and regional benchmarks.

Typical monthly cost (estimate)

≈ £4,696 - £4,696 per month

£1,080 - £1,080 per week

Estimate based on 52 weeks / 12 months.

You may pay less if council or NHS-funded care applies.

How this compares to the area benchmark

Band B·Good Value

Council benchmark for this area: £995/wk

This home is priced £85/wk above the council rate — typical for self-funders in this area.

Dementia Care

£1,080 – £1,080

per week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

This home accepts council and NHS funding. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

Check Funding Routes — £69

Takes under 10 minutes · One-off payment · No subscription

What's Included

Weekly fee includes personal care, accommodation, utilities, meals, snacks, laundry, TV licence (75+), housekeeping.

Compare costs across all homes in Gateshead.

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Show more guidance links

How much do care homes cost in 2026? →

Could funded care apply? →

Do I have to sell my parent's house? →

Family Reviews

Northbourne Care Home Reviews — What Families Say

Focus on repeated patterns that indicate strengths and the questions worth asking on your visit.

RightCareHome public feedback assessment for Northbourne

We analyse publicly available family feedback to identify recurring strengths, potential concerns, and questions worth checking during a visit.

Repeated family feedback highlights the strengths, checks, and visit questions worth prioritising.

4.3

RightCareHome public feedback assessment

Concerns present

Combined public feedback rating

What Families Say About Northbourne

Families consistently mention strong day-to-day support, with a few practical points worth checking on your visit.

Families value most

Most frequent family priorities:

warm, welcoming atmosphere (Medium impact · 19 mentions)
staff treating residents with dignity and respect (Medium impact · 22 mentions)
responsive, supportive staff team (Medium impact · 21 mentions)
varied activities and social opportunities (Medium impact · 17 mentions)

Show more points

responsive, supportive staff team (Medium impact · 21 mentions)
varied activities and social opportunities (Medium impact · 17 mentions)

Questions to ask on your visit

Ask about recent management changes and impact on daily routines
Observe staff response times at entrance and during visits
Check how personal belongings are tracked and returned

Show more points

Check how personal belongings are tracked and returned

Watchouts to confirm

These patterns do not prove a problem on their own. They show where to probe in person before you rely on this review picture:

recent management change concerns (1 mention)
High priority
decline in response times at entrance (1 mention)
Medium priority
occasional missing personal items (2 mentions)
Lower priority

Show more points

occasional missing personal items (2 mentions)
Lower priority

Explore the detailed review evidenceAspect ratings, trends, repeated phrases, family quotes and staff context.

How Families Rate This Home

Based on 461 detailed ratings across 11 aspects

Rooms

4.52

Rooms

4.525 concerns

Value for Money

4.63

Value for Money

4.63

Facilities

4.64

Facilities

4.64

Activities

4.67

Activities

4.67

Cleanliness

4.76

Cleanliness

4.76

Safety

4.76

Safety

4.76

Care & Support

4.81

Care & Support

4.81

Food & Drink

4.81

Food & Drink

4.81

Showing 8 of 11 rated aspects

Who this home may suit

Older adults seeking a friendly, home-like setting
People living with dementia needing tailored support
Families valuing open communication and regular updates

Decision gaps before shortlisting

Impact of recent management change on daily care
Recent negative review links management change to decline in standards; families need clarity on stability.
Request a meeting with current manager to discuss changes and plans for improvement.
Consistency of staff team after management change
Staff turnover can affect continuity of care and relationships.
Ask for information on staff retention and recent changes.
Handling of missing personal items
Loss of sentimental items can distress residents and families.
Request details on lost property procedures and compensation.

Most-mentioned positives

Common positive phrases seen across family feedback:

staff go above and beyond · 18 mentions

residents feel safe and secure · 14 mentions

good communication with families · 13 mentions

home like environment · 12 mentions

high quality food and snacks · 11 mentions

Show 1 more tags

high quality food and snacks · 11 mentions

Repeated phrases worth checking in person

Use these recurring phrases as prompts while you are on the floor and speaking with staff or families:

recent management change concerns · 1 mention

decline in response times at entrance · 1 mention

occasional missing personal items · 2 mentions

Staff perspective

Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.

The Care Home Check report checks employee feedback from recruitment platforms to check whether staff satisfaction aligns with what families experience.

Analysis based on family reviews gathered from across the web to support your visit planning.

How RightCareHome analyses public feedback

We keep the numerical rating and the semantic assessment separate, then apply the following checks:

Duplicate handling. We remove matching review records when reviewer attribution, rating and review text indicate the same feedback. Similar but non-matching comments are kept.
Rating normalisation. Scores recorded on different scales are converted to a common five-point scale. Where more than one numerical score is available, each is weighted by the amount of feedback behind it.
Recurring patterns. Review text is analysed for repeated strengths, concerns, contradictions and practical questions. Isolated comments are treated more cautiously than recurring themes.
Confidence thresholds. Coverage depends on unique usable feedback, evidence breadth and consistency. When the threshold is not met, we mark the result Limited feedback coverage rather than infer a stronger conclusion.
Rating and semantic assessment. The combined rating summarises numerical scores. The semantic assessment explains what families repeatedly describe. Strong recurring concerns can therefore change the assessment even when the rating is high.
Evidence scope. Public feedback is one evidence layer, not a live measure of staffing, safety or daily care. RightCareHome therefore reads it alongside current inspection evidence and the questions to test on a visit.

Family Reviews

Loading review patterns and visit prompts.

Care Home Check

Go deeper on the signals that matter

This page gives you the evidence summary. Care Home Check adds deeper interpretation: how much weight to place on each signal, whether the pattern should change your shortlist decision, and what to ask before you rely on it.

Questions this page cannot settle on its own

How the home feels in the evening and at weekends
How quickly call bells are answered in practice
Whether staffing continuity feels stable on the floor

The free profile has already surfaced 3 potential issues. The check tests how those signals fit together and what they mean for your shortlist.

What you receive

What do provider records show?
See record facts, limitations and questions without a single pass/fail label.
What do review patterns actually suggest?
See which patterns deserve weight, which do not, and how much confidence to place in them.
What should you ask on your visit?
Get the questions and the reason each one matters here.

How much confidence the signals deserve, what they may mean together, and what to ask next

See what still needs checking — £49

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Northbourne, useful once you have already reviewed the main decision sections above.

Anchor's Northbourne is a Gateshead care home, located in a quiet setting in Low Fell. The home provides residential and dementia care for up to 33 older people.

Description source: Official registration profile

Location & Practical

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

Wheelchair accessible parking
Wheelchair accessible entrance

Contact & Directions

+44 800 085 4178 contact@anchor.org.uk Visit website Get directions

Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysis Neighbourhood

Durham Road, Low Fell, Gateshead, NE9 5AR

View on Google Maps

Nearby Amenities

Nearest Pharmacy

200m

Bus Stops (500m)

10 stops

Neighbourhood

Overall Neighbourhood Score

70/100

Nearest green space

488m away

Transport access

5/10

Local amenities

10/10

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Explore daily life at this homeActivities, food and facilities available at this home.

Activities & Social Life

RightCareHome analysis Daily-life evidence

Social life, outings, and engagement programmes based on available information.

8 activities listed

Individual and group options available

Arts & Crafts

Music & Singing

Exercise Classes

Gardening

Games & Quizzes

Pet Therapy

Show 2 more activities

Yoga & Relaxation

Religious Services

✓One-to-one activity sessions

✓Organised group activities

Dining & Nutrition

2 dining services listed

Key nutrition points first

Dining Services

Choice of Menu

Communal Dining Room

4/5

Food Hygiene Rating(inspected January 2025)

Hygiene:5/5

Structural:5/5

Management:10/5

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access

Lift

Hoists

Rooms

Ensuite

Single Rooms

Own Furniture

TV in Rooms

Phone in Rooms

Safety & Security

Nurse Call System

Secure Garden

Show 1 more feature group

Lifestyle & Amenities

Garden

WiFi

TV Lounge

Chapel

Hairdresser

Cafe

Bar

Cinema

Parking

Pets Allowed

Next Steps

Is Northbourne a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Northbourne

Use this care home visit checklist at Northbourne to turn the public signals on this page into practical in-person checks before you decide.

What to test on your visit to Northbourne

1Ask about recent management changes and impact on daily routines
2What has changed since the last inspection, and what would look different if the home were inspected again now?
3How do you support residents who wander or become distressed in practice?
4Observe staff response times at entrance and during visits

Short care home visit checklist

Start with these core checks even if you already plan to ask the personalised questions above.

Is the latest inspection report visible in reception?
Confirms transparency on current quality.
What are staffing levels on day and night shifts?
Shows whether support is consistent around the clock.
How are families updated when needs change?
Communication is usually a top concern for relatives.
Can we see an example care plan review timeline?
Helps confirm how quickly the team adapts care.
May we speak with a current resident family member?
Gives an independent perspective before deciding.

+27 personalised follow-up questions for NorthbourneIncluded in the Care Home Check, with the reason each one matters here

Common Questions About Northbourne

Compare Nearby Care Homes in Gateshead

These homes help you compare care capability, not just proximity.

Start with the full Gateshead care homes guide to compare CQC ratings, review signals, weekly fees, and provider-record questions across the local market.

These homes are here to give you context, not to replace a full comparison.

How Northbourne sits against nearby options

Inspection rating

Outstanding

Nearby avg: Good

At or above nearby average

Benchmarks are based on nearby homes shown in this section.

South Chowdene, Gateshead

1 point worth clarifying

Outstanding

Care Home

4.7