Richmond Village Wood Norton

Evesham · WR11 4TY

Care type
Nursing Home
Indicative weekly fees
£1,550/week
Inspection rating
Requires improvementRating published Apr 2023
Capacity
60 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Richmond Village Wood Norton is listed as a nursing home. The published inspection rating is Requires improvement (Apr 2023). Mostly positive public feedback assessment. The published overall inspection rating is Requires Improvement.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Mostly positive public feedback
  • Dementia support
  • Public funding routes appear accepted

Points to explore

  • Requires Improvement inspection rating

What we cannot confirm

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
  • Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.

Checks for any home

  • Whether the latest public records still match day-to-day care
More facility details
Registered provider
Richmond Villages Operations Limited
Provider group
BRAND BUPA Group
Local authority
Worcestershire
Purpose built
Yes
Ensuite rooms
100%
Floors
4
Vacancy information checked
Nov 2025

Provider network: 10 homes; 60% rated Good or better (1 Outstanding, 5 Good, 4 Requires Improvement).

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Five general checklists and four follow-up emails over two weeks to help you research Richmond Village Wood Norton. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Richmond Village Wood Norton Inspection Rating & History

The published overall inspection rating is Requires improvement. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Requires improvement
Inspection record date
Inspection report published · Apr 2023
Registered Manager
Aimee Jane Maud Celik
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, nursing care, palliative or end-of-life support. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Nursing care
  • Palliative or end-of-life support
  • Wheelchair access
Find nursing homes near WR11 4TY

Important limitations

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
  • Nursing care is listed, but round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Nursing Home

Specialisms

Specialist experience with

Dementia
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Parkinson's
Stroke
Brain Injury
Palliative Care
Show 1 more capability section

Additional Condition Support

Additional support for

Speech/Communication

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.
Registered Manager
Aimee Jane Maud Celik

Richmond Village Wood Norton: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

£1,550/week

≈ £6,740 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote
Nursing care
From £1,550/week

Ask the home for its current respite price and whether it is quoted per day or per week.

Dementia care
From £1,650/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

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Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Richmond Village Wood Norton, useful once you have already reviewed the main decision sections above.

Set in the heart of the Worcestershire Countryside, close to the market town of Evesham is Richmond Village Wood Norton care home provides expert residential, respite, nursing and dementia care to the elderly. This Bupa care home provides residents with facilities, including relaxing communal areas, inviting dining areas, contemporary bedrooms equipped with en-suite bathrooms, a cinema room and hair and beauty salon. The dedicated lifestyle team strives to ensure no two days are the same at Richmond Village Wood Norton, from visits to the shops and cafe to gardening. There is something for everyone to enjoy.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Contact & Directions

01386879399Visit website
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

Evesham Road, Wood Norton, Evesham, WR11 4TY

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Nearby Amenities

Nearest Hospital
4.4 km
Nearest Pharmacy
2.7 km

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

2 dining services listed

Key nutrition points first

Dining Services

Communal Dining Room
Nutritional Assessment

Dietary Options

Halal
Pureed
Diabetic
Vegetarian
Vegan
Gluten-Free
5/5
Food Hygiene Rating(inspected May 2025)
Food handling:Good
Premises condition:Good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

8 activities listed

Individual and group options available
Arts & Crafts
Music & Singing
Exercise Classes
Gardening
Games & Quizzes
Pet Therapy
Show 2 more activities
Yoga & Relaxation
Religious Services
Show activity programme details
✓One-to-one activity sessions
✓Organised group activities

Facilities & Features

5 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access
Lift
Stairlift

Rooms

Ensuite
Single Rooms
Double Rooms
Own Furniture

Safety & Security

Secure Garden
Show 2 more feature groups

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Library
Hairdresser
Shop
Cafe
Bar
Cinema
Parking
Minibus

Medical & Therapy

Physiotherapy Room
Hydrotherapy

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Richmond Village Wood Norton a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Richmond Village Wood Norton

Take this care home visit checklist with you when you call or visit.

  1. What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?

  2. How do you support residents who wander or become distressed in practice?

  3. Who provides overnight clinical cover if needs escalate?

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Richmond Village Wood Norton

What does the inspection rating for Richmond Village Wood Norton show?

The published overall inspection rating is Requires improvement. The inspection report was published on 14 April 2023.

Is Richmond Village Wood Norton a good care home?

The published overall inspection rating is Requires improvement. The inspection report was published on 14 April 2023. Family feedback highlights positive experiences. The combined public feedback rating is 4.8 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Richmond Village Wood Norton cost per week?

Indicative weekly fees at Richmond Village Wood Norton: £1,550/week. Confirm your assessed quote, including care and extras, with the home.

Does Richmond Village Wood Norton accept NHS or local authority funding?

Richmond Village Wood Norton accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Richmond Village Wood Norton a nursing home or a residential care home?

Richmond Village Wood Norton is registered as a nursing home. This means the home provides nursing care alongside personal care support. Round-the-clock nurse cover is not confirmed. Discuss overnight clinical support.

Show 16 more questions
Does Richmond Village Wood Norton provide dementia care?

Richmond Village Wood Norton specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Richmond Village Wood Norton have?

Richmond Village Wood Norton has 60 registered beds. The home provides nursing care.

What do care home reviews say about Richmond Village Wood Norton?

Family feedback highlights positive experiences. The combined public feedback rating is 4.8 out of 5.

Are Richmond Village Wood Norton's reviews enough to make a decision?

Richmond Village Wood Norton's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Richmond Village Wood Norton safe?

The published inspection Safety rating for Richmond Village Wood Norton is "Requires improvement". No enforcement actions are currently recorded.

Who operates Richmond Village Wood Norton?

Richmond Village Wood Norton is operated by RICHMOND VILLAGES OPERATIONS LIMITED (Company registration number: 04779288). Ownership type: private_equity.

Has Richmond Village Wood Norton had enforcement actions?

There are no current enforcement actions recorded against Richmond Village Wood Norton in the inspection history.

What do public company records show about Richmond Village Wood Norton's provider?

Richmond Village Wood Norton's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 December 2024. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Richmond Village Wood Norton?

Ask Richmond Village Wood Norton how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Richmond Village Wood Norton?

Before choosing Richmond Village Wood Norton, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Evesham to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Richmond Village Wood Norton's inspection rating improving or declining?

The inspection history for Richmond Village Wood Norton looks stable rather than clearly improving or declining. The inspection report was published on 14 April 2023.

Should I shortlist Richmond Village Wood Norton if it is rated Requires Improvement?

A Requires Improvement rating means the inspection found at least one area below Good at Richmond Village Wood Norton. The published Safety rating is also Requires improvement. The published Well-Led rating is Requires improvement. Families should read the full inspection report, ask what has changed since it, and compare the home with stronger local alternatives before relying on a shortlist place.

What is Richmond Village Wood Norton's food hygiene rating?

Richmond Village Wood Norton currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 6 May 2025.

What questions should I ask when visiting Richmond Village Wood Norton?

When visiting Richmond Village Wood Norton, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, ask how families are updated when needs change, and ask who provides overnight clinical cover if nursing needs escalate. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Richmond Village Wood Norton?

Our visit checklist for Richmond Village Wood Norton starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Richmond Village Wood Norton into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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