Dudley · DY2 9LJ
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Jump to the free analysis ↓Oak House is listed as a residential care home. The published inspection rating is Good (Jan 2020). Family feedback highlights compassionate staff. The inspection Well-Led domain was rated below Good in 2020.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
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Five general checklists and four follow-up emails over two weeks to help you research Oak House. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Routine inspection: Dec 2019
A data review is not a new inspection.
Listed support includes dementia support, learning disability support, sight or hearing impairment support. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Can support people living with
Behavioural Support Signals
Trained to help with
Additional Condition Support
Additional support for
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,400/week
From ≈ £6,088 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Dudley, residential with dementia care): £812/wk
Our Care Home Funding Report screens NHS-funded care, council support and Deferred Payment routes. Complete the assessment in under 10 minutes; eligibility requires a formal decision.
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Compare costs across all homes in Dudley.
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Background context
Provider and registration context for Oak House, useful once you have already reviewed the main decision sections above.
Oak House is a residential care home in Dudley, West Midlands, operated by Just Us Care Limited since 2016. The home has 4 beds and is an inspection rating of Good. The home specialises in dementia care, including support for Alzheimer's, vascular dementia, Lewy body dementia.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
36 Oak Street, Dudley, DY2 9LJ
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
261m away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
1 dining services listed
Key nutrition points first
2 feature groups available
Essential features shown first
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Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
Ask about how families are supported during end-of-life care
What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?
How do you support residents who wander or become distressed in practice?
Check flexibility of visiting hours and arrangements
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Family feedback highlights positive experiences. The combined public feedback rating is 4.9 out of 5. No current enforcement actions are recorded. Provider records: At the latest filed period, current liabilities exceeded current assets by £144,740. The current ratio was 0.07. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at Oak House: From £1,400/week. Confirm your assessed quote, including care and extras, with the home.
Oak House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
Oak House specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
Oak House has 4 registered beds. Personal care is the listed service.
Family feedback highlights positive experiences. The combined public feedback rating is 4.9 out of 5.
Oak House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for Oak House is "Good". No enforcement actions are currently recorded.
Oak House is operated by JUST US CARE LIMITED (Company registration number: 09967680). Ownership type: independent.
There are no current enforcement actions recorded against Oak House in the inspection history.
Oak House's provider public-record check is: 1 point worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. The company accounts record is dated 30 September 2025. This is not a credit rating, solvency assessment or prediction about the home.
Ask Oak House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing Oak House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Dudley to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history for Oak House looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.
Oak House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 28 February 2019.
When visiting Oak House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for Oak House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on Oak House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If Oak House is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
From £1,400/week
From ≈ £6,088 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Dudley, residential with dementia care): £812/wk
Our Care Home Funding Report screens NHS-funded care, council support and Deferred Payment routes. Complete the assessment in under 10 minutes; eligibility requires a formal decision.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Dudley.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
Family feedback highlights caring and attentive staff
What matters to families:
These are patterns in family experiences, not an assessment of personal suitability. Confirm individual needs with the home.
Family feedback on care, surroundings and daily life
Showing 8 of 11 rated aspects
Positive experiences described in family feedback:
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
Useful before a visit
Ask the provider about the findings below and what they mean for this home before you decide.
Worth asking
At the latest filed period, current liabilities exceeded current assets by £144,740. The current ratio was 0.07.
This is a filed snapshot, not live cash-flow data, and does not by itself show insolvency or a problem at this care home.
Ask: What working-capital and continuity arrangements support the home if short-term costs rise?
Record dated Sept 2025
Information unavailable
Turnover, profit and EBITDA were not available in the accounts format reviewed.
We have not drawn conclusions about profitability from substitute balance-sheet fields.
Ask: Can you explain the provider’s current trading position and financial support arrangements?
We matched this home to JUST US CARE LIMITED · Company no. 09967680. Accounts dated: Sept 2025.
Linked provider
JUST US CARE LIMITED
Company record
09967680
Match
Confirmed
Calculated from filed figures · provider-level information · record dated Sept 2025
This may be useful when asking how short-term commitments are managed.
Calculation detail is retained in the record review and shown without a numeric rating category.
Information gap · provider-level information · record dated Sept 2025
Those fields would be needed before drawing conclusions about profitability.
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Dudley, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Dudley care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.