Holly Hall House

Dudley · DY1 2ER

Care type
Residential Care Home
Indicative weekly fees
From £950/week
Inspection rating
GoodRating published Feb 2019
Capacity
10 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Holly Hall House is listed as a residential care home. The published inspection rating is Good (Feb 2019).

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Learning disability support
  • Public funding routes appear accepted

Points to explore

  • Recent company officer changes

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
  • How consistent staffing feels in person from shift to shift
More facility details
Registered provider
Holly Hall Care Limited
Provider group
BRAND Select Health Care
Local authority
Dudley
Ensuite rooms
0%
Floors
2
Opened
1987
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Five general checklists and four follow-up emails over two weeks to help you research Holly Hall House. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

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Holly Hall House Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

→ Stable trend

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Inspection record date
Inspection record review · Jul 2023

Routine inspection: Jan 2019

A data review is not a new inspection.

Registered Manager
Amy Elizabeth Small
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RightCareHome analysisCare fit

Published care capabilities

Listed support includes learning disability support, mental health support, physical disability support. Confirm the support and environment needed for the individual person.

  • Learning disability support
  • Mental health support
  • Physical disability support
  • Palliative or end-of-life support
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Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Learning disability
Mental health
Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's
Parkinson's
Stroke
Multiple Sclerosis
Brain Injury
Diabetes
Heart Disease
Palliative Care
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Behavioural Support Signals

Trained to help with

Aggression or challenging behaviour
Agitation and restlessness

Additional Condition Support

Additional support for

Autism Spectrum
Speech/Communication

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Specialist Staff
Physiotherapist
Speech Therapist
Registered Manager
Amy Elizabeth Small

Medication Support

Regular Medication Reviews

Holly Hall House: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £950/week

From ≈ £4,131 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote
Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Dudley, residential): £725/wk

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Holly Hall House, useful once you have already reviewed the main decision sections above.

Holly Hall House is a residential care home in Dudley, West Midlands, operated by Holly Hall Care Limited since 2014. The home has 10 beds and is an inspection rating of Good.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

170 Stourbridge Road, Holly Hall, Dudley, DY1 2ER

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Nearby Amenities

Nearest Pharmacy
200m
Bus Stops (500m)
10 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

480m away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

2 dining services listed

Key nutrition points first

Dining Services

Professional Chef On-Site
Communal Dining Room

Dietary Options

Diabetic
5/5
Food Hygiene Rating(inspected August 2023)
Food handling:Good
Premises condition:Good
Food safety management:Good
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

3 activities listed

Individual and group options available
Arts & Crafts
Exercise Classes
Religious Services
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✓Organised group activities

Facilities & Features

3 feature groups available

Essential features shown first

Accessibility Features

Wheelchair Access

Rooms

Ensuite
Single Rooms
Own Furniture
TV in Rooms

Lifestyle & Amenities

Garden
WiFi
TV Lounge
Cinema
Parking
Minibus

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Holly Hall House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Holly Hall House

Take this care home visit checklist with you when you call or visit.

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Holly Hall House

What does the inspection rating for Holly Hall House show?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.

Is Holly Hall House a good care home?

The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 5.0 out of 5. No current enforcement actions are recorded. Provider records: 4 director resignations were recorded in the last year. The safest next step is to compare these signals with your visit questions and care needs.

How much does Holly Hall House cost per week?

Indicative weekly fees at Holly Hall House: From £950/week. Confirm your assessed quote, including care and extras, with the home.

Does Holly Hall House accept NHS or local authority funding?

Holly Hall House accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Holly Hall House a nursing home or a residential care home?

Holly Hall House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 13 more questions
How many beds does Holly Hall House have?

Holly Hall House has 10 registered beds. Personal care is the listed service.

What do care home reviews say about Holly Hall House?

Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 5.0 out of 5.

Are Holly Hall House's reviews enough to make a decision?

Holly Hall House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Holly Hall House safe?

The published inspection Safety rating for Holly Hall House is "Good". No enforcement actions are currently recorded.

Who operates Holly Hall House?

Holly Hall House is operated by HOLLY HALL CARE LIMITED (Company registration number: 08742251). Ownership type: independent.

Has Holly Hall House had enforcement actions?

There are no current enforcement actions recorded against Holly Hall House in the inspection history.

What do public company records show about Holly Hall House's provider?

Holly Hall House's provider public-record check is: 1 point worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. The company accounts record is dated 31 March 2024. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Holly Hall House?

Ask Holly Hall House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Holly Hall House?

Before choosing Holly Hall House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Dudley to find the best fit for your relative’s care needs, budget and visiting arrangements.

Is Holly Hall House's inspection rating improving or declining?

The inspection history for Holly Hall House looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.

What is Holly Hall House's food hygiene rating?

Holly Hall House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 16 August 2023.

What questions should I ask when visiting Holly Hall House?

When visiting Holly Hall House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Holly Hall House?

Our visit checklist for Holly Hall House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Holly Hall House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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