Derby · DE21 7NN
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Jump to the free analysis ↓Willowcroft is listed as a residential care home. The published inspection rating is Good (Sept 2019). The inspection Safe domain was rated below Good in 2019.
Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.
Provider network: 71 homes; 90% rated Good or better (7 Outstanding, 57 Good, 7 Requires Improvement).
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Five general checklists and four follow-up emails over two weeks to help you research Willowcroft. Keep this profile open as you use the checklists.
Five checklists · Four follow-up emails over two weeks
Reviewing this with family?
Send the same evidence page so everyone can review the current signals and questions.
The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.
Routine inspection: Jul 2019
A data review is not a new inspection.
Listed support includes dementia support, palliative or end-of-life support, secure garden or area. Confirm the support and environment needed for the individual person.
What type of care is provided
Specialist experience with
Additional support for
Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,120–£1,365/week
≈ £4,870 - £5,935 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
At Willowcroft the cost of care starts from £1,186.13 per week. Prices will vary depending on the level of elderly care required. It is best to call the home directly to find out about the total cost of care for unique needs.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Derby, residential with dementia care): £906/wk
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Derby.
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Background context
Provider and registration context for Willowcroft, useful once you have already reviewed the main decision sections above.
Willowcroft, operated by MHA in Derby, is a purpose-built care home offering high-quality residential, residential dementia, and respite care. This thoughtfully designed home provides a nurturing environment where dignity and independence are prioritised. With two wings, each accommodating 30 residents, the care at Willowcroft is tailored to individual needs. Rooms are equipped with modern comforts, including mini-fridges, Freeview TVs, and a 24-hour call system, with some ground-floor rooms featuring private patios leading to landscaped gardens. Beyond physical care, Willowcroft focuses on holistic wellbeing with its dedicated chaplaincy and music therapy. Residents enjoy fresh, home-cooked meals and a vibrant schedule of activities, fostering a lively and engaging community.
Contact & location
Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.
Nottingham Road, Spondon, Derby, DE21 7NN
Open mapDistances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.
Nearest green space
305m away
Daily Life
Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.
5 dining services listed
Key nutrition points first
Social life, outings, and engagement programmes based on available information.
6 activities listed
Individual and group options available2 feature groups available
Essential features shown first
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Suggest factual updates, photos or supporting information for RightCareHome review. Public-record checks and inspection information remain independent.
Next Steps
Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.
Take this care home visit checklist with you when you call or visit.
What have you changed recently around safety, staffing or leadership, and how are you checking those changes are working?
How do you support residents who wander or become distressed in practice?
What actions followed the inspection report, and can you show examples?
What are staffing levels on day and night shifts?
Ask whether these numbers include agency staff.
How are families updated when needs change?
How often is the care plan reviewed, and who is involved?
May we speak with a current resident family member?
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023.
The published overall inspection rating is Good. The inspection record was reviewed on 6 July 2023. Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.5 out of 5. No current enforcement actions are recorded. Provider records: At the latest filed period, current liabilities exceeded current assets by £13,135,000. The current ratio was 0.79. The safest next step is to compare these signals with your visit questions and care needs.
Indicative weekly fees at Willowcroft: £1,120–£1,365/week. Confirm your assessed quote, including care and extras, with the home.
Willowcroft accepts local authority funded and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.
Willowcroft is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.
Willowcroft specialises in dementia care. The home is registered for this specialism.
We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.
Willowcroft has 60 registered beds. Personal care is the listed service.
Explore family feedback alongside the inspection findings and your visit questions. The combined public feedback rating is 4.5 out of 5.
Willowcroft's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.
The published inspection Safety rating for Willowcroft is "Requires improvement". No enforcement actions are currently recorded.
Willowcroft is operated by METHODIST HOMES (Company registration number: 04043124).
There are no current enforcement actions recorded against Willowcroft in the inspection history.
Willowcroft's provider public-record check is: 2 points worth clarifying. This public-record detail may be useful to discuss with the provider before you decide. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.
Ask Willowcroft how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.
Before choosing Willowcroft, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Derby to find the best fit for your relative’s care needs, budget and visiting arrangements.
The inspection history for Willowcroft looks stable rather than clearly improving or declining. The inspection record was reviewed on 6 July 2023.
Willowcroft currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 5 September 2025.
When visiting Willowcroft, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.
Our visit checklist for Willowcroft starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.
Care Home Check
Care Home Check brings the findings on Willowcroft into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.
Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.
What do provider records show?
Understand the provider behind the home and the questions its public records raise.
What do review patterns actually suggest?
Understand the themes in family feedback and how they fit with inspection findings.
What should you ask on your visit?
Get the questions and the reason each one matters here.
A home-specific decision summary and practical questions for your visit
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If you have not chosen a home yet
The Care Home Matching Report starts with a short assessment of care needs, location, budget and family priorities. We then identify up to five potentially suitable homes and explain the evidence behind each suggestion.
If Willowcroft is already your leading option, Care Home Check is the relevant next step. Use Matching when you still need help finding which homes may fit.
Up to five potentially suitable homes · Up to 206 possible checks per home · Coverage varies · Usually delivered within 24 hours
Confirm your assessed quote, including care and extras, with the home.
Indicative weekly fees
£1,120–£1,365/week
≈ £4,870 - £5,935 per month (estimate)
Monthly estimate uses an average of 4.348 weeks per month.
You may pay less if council or NHS-funded care applies.
At Willowcroft the cost of care starts from £1,186.13 per week. Prices will vary depending on the level of elderly care required. It is best to call the home directly to find out about the total cost of care for unique needs.
Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.
Council-rate context (Derby, residential with dementia care): £906/wk
Your council contributes based on a financial assessment. You may still pay a contribution.
The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.
The council pays a set rate and your family pays the difference to cover a higher-cost home.
Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.
Check Funding Routes — £69Takes under 10 minutes · One-off payment · No subscription
Compare costs across all homes in Derby.
Read the recurring strengths and concerns below alongside inspection findings and individual care needs.
Family feedback rating (out of 5)
Family feedback highlights caring and attentive staff
Staff perspective
Family reviews tell you how care feels from the outside. But the people delivering that care have their own story — about workload, management, and whether they feel supported to do their job well.
The Care Home Check report considers available staffing information alongside family experiences. Coverage varies, and any gaps remain questions to confirm with the home.
The rating and family experiences can highlight different aspects of a home. Read both in context:
Useful before a visit
Ask the provider about the findings below and what they mean for this home before you decide.
Worth asking
At the latest filed period, current liabilities exceeded current assets by £13,135,000. The current ratio was 0.79.
This is a filed snapshot, not live cash-flow data, and does not by itself show insolvency or a problem at this care home.
Ask: What working-capital and continuity arrangements support the home if short-term costs rise?
Record dated Mar 2025
Worth asking
3 director resignations were recorded in the last year.
Director changes do not by themselves show instability at the registered manager or care-team level.
Ask: Who is currently accountable for provider-level decisions, and has local management changed?
We matched this home to METHODIST HOMES · Company no. 04043124. Accounts dated: Mar 2025.
Linked provider
METHODIST HOMES
Company record
04043124
Match
Confirmed
Calculated from filed figures · provider-level information · record dated Mar 2025
This may be useful when asking how short-term commitments are managed.
Calculation detail is retained in the record review and shown without a numeric rating category.
Official record · provider-level information · record date not available
Company officer changes can be a useful prompt to ask who is accountable now.
Calculation detail is retained in the record review and shown without a numeric rating category.
We use public records to highlight useful questions. This is not a credit rating, solvency assessment, care-quality rating or prediction about this home.
Put these records in context — Care Home CheckOther care homes in Derby, with published details to help you research alternatives. These are local options, not a personal matching assessment.
Start with the full Derby care homes guide to compare inspection ratings, review signals, weekly fees, and provider-record questions across the local market.
These homes are here to give you context, not to replace a full comparison.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Residential care in the same city. Confirm supported needs and today’s written fees.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.
Comparison angle: Nursing care in the same city. Confirm the clinical support your relative needs.