Derby Heights Care Home

Derby · DE23 4BU

Care type
Residential Care Home
Indicative weekly fees
From £1,250/week
Inspection rating
GoodRating published Jul 2024
Capacity
75 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Derby Heights Care Home is listed as a residential care home. The published inspection rating is Good (Jul 2024). Mostly positive public feedback assessment.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Good inspection rating
  • Mostly positive public feedback
  • Dementia support

What we cannot confirm

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
Avery Homes Derby Limited
Provider group
BRAND Avery
Local authority
Derby
Purpose built
Yes
Ensuite rooms
100%
Floors
2
Vacancy information checked
Nov 2025
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Five general checklists and four follow-up emails over two weeks to help you research Derby Heights Care Home. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

Reviewing this with family?

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Derby Heights Care Home Inspection Rating & History

The published overall inspection rating is Good. Review the dates and any findings below; a data review is not a new inspection.

Inspection Ratings by Category

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-Led
Good
Inspection record date
Inspection rating published · Jul 2024
Registered Manager
Diane Jane Henry
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support, sight or hearing impairment support, mental health support. Confirm the support and environment needed for the individual person.

  • Dementia support
  • Sight or hearing impairment support
  • Mental health support
  • Physical disability support
Find residential care homes near DE23 4BU

Important limitations

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Sight or hearing impairment
Mental health
Physical disability
Adults aged 65+

Conditions

Can support people living with

Alzheimer's

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Diane Jane Henry

Derby Heights Care Home: Weekly Fees & Funding Options

Confirm your assessed quote, including care and extras, with the home.

Indicative weekly fees

From £1,250/week

From ≈ £5,435 per month (estimate)

Monthly estimate uses an average of 4.348 weeks per month.

You may pay less if council or NHS-funded care applies.

Contact the home for a quote

Published fee notes

Prices for Derby Heights Care Home start from £1,250.00 per week.

Council-funded rate — background context

Reference period is unavailable. This is not a current private fee quote or a measure of care quality. Self-funded fees and included services may differ.

Council-rate context (Derby, residential with dementia care): £906/wk

Ask the home for its current respite price and whether it is quoted per day or per week.

Dementia care
From £1,250/week

How care at this home can be funded

Self-Funding

You pay the full fee directly if assessable capital exceeds £23,250. Between £14,250 and £23,250, tariff income applies.

Local Authority

Your council contributes based on a financial assessment. You may still pay a contribution.

NHS Continuing Healthcare

The NHS pays the full cost if your primary need is health-related. Requires a formal assessment.

Family Top-Up

The council pays a set rate and your family pays the difference to cover a higher-cost home.

Not sure how you'd pay for care?

Funding options depend on individual eligibility and the arrangements the home accepts. Our Care Home Funding Report gives a screening indication for NHS-funded care, council support and Deferred Payment Agreements.

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Family Reviews

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About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Derby Heights Care Home, useful once you have already reviewed the main decision sections above.

Located in the the city of Derby, is a stylish care home that provides residential, dementia and respite care for the elderly. Derby are well know for their stunning cathedral and idyllic landscapes and as part of the Avery Group, Derby Heights doesn't disappoint with their range of facilities. Their facilities, includes beautifully decorated dining rooms, intimate lounges with outstanding interior, a lively and spacious cafe, balconies and a hair salon for a well-deserved pamper. Every aspect of life at Derby Heights is centred around the individual, from care to activities and surroundings. With their own minibus, residents here can explore and enjoy local Derbyshire heritage sites, shops and trips to the theatre.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

Rykneld Road, Littleover, Derby, DE23 4BU

Open map

Nearby Amenities

Bus Stops (500m)
10 stops

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

0.6km away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

Dietary Options

Pureed
Vegetarian
Vegan
Explore daily life at this homeActivities and facilities available at this home.

Activities & Social Life

RightCareHome analysisDaily-life evidence

Social life, outings, and engagement programmes based on available information.

2 activities listed

Individual and group options available
Arts & Crafts
Gardening
Show activity programme details
✓One-to-one activity sessions
✓Organised group activities

Facilities & Features

4 feature groups available

Essential features shown first

Accessibility Features

Lift

Rooms

Ensuite
Single Rooms
Double Rooms

Safety & Security

Secure Garden
Show 1 more feature group

Lifestyle & Amenities

WiFi
Library
Cinema
Parking
Minibus

Provider Records

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Derby Heights Care Home a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Derby Heights Care Home

Take this care home visit checklist with you when you call or visit.

  1. How does the team update families when care needs change?

  2. How do you support residents who wander or become distressed in practice?

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How often is the care plan reviewed, and who is involved?

  4. May we speak with a current resident family member?

Common Questions About Derby Heights Care Home

What does the inspection rating for Derby Heights Care Home show?

The published overall inspection rating is Good. The inspection rating was published on 23 July 2024.

Is Derby Heights Care Home a good care home?

The published overall inspection rating is Good. The inspection rating was published on 23 July 2024. Family feedback highlights positive experiences. The combined public feedback rating is 4.3 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

How much does Derby Heights Care Home cost per week?

Indicative weekly fees at Derby Heights Care Home: From £1,250/week. Confirm your assessed quote, including care and extras, with the home.

Does Derby Heights Care Home accept NHS or local authority funding?

Derby Heights Care Home accepts self-funding, local authority funded, and NHS Continuing Healthcare residents. For NHS Continuing Healthcare eligibility, refer to NHS guidelines.

Is Derby Heights Care Home a nursing home or a residential care home?

Derby Heights Care Home is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Show 13 more questions
Does Derby Heights Care Home provide dementia care?

Derby Heights Care Home specialises in dementia care. This includes Alzheimer's disease support. The home is registered for this specialism.

How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Derby Heights Care Home have?

Derby Heights Care Home has 75 registered beds. Personal care is the listed service.

What do care home reviews say about Derby Heights Care Home?

Family feedback highlights positive experiences. The combined public feedback rating is 4.3 out of 5. Family feedback highlights: Friendly, warm and attentive staff who know residents by name; Residents treated with dignity and respect.

Are Derby Heights Care Home's reviews enough to make a decision?

Derby Heights Care Home's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Derby Heights Care Home safe?

The published inspection Safety rating for Derby Heights Care Home is "Good". No enforcement actions are currently recorded.

Who operates Derby Heights Care Home?

Derby Heights Care Home is operated by AVERY HOMES DERBY LIMITED (Company registration number: 08802154). Ownership type: independent.

Has Derby Heights Care Home had enforcement actions?

There are no current enforcement actions recorded against Derby Heights Care Home in the inspection history.

What do public company records show about Derby Heights Care Home's provider?

Derby Heights Care Home's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 31 March 2025. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Derby Heights Care Home?

Ask Derby Heights Care Home how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Derby Heights Care Home?

Before choosing Derby Heights Care Home, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Derby to find the best fit for your relative’s care needs, budget and visiting arrangements.

What questions should I ask when visiting Derby Heights Care Home?

When visiting Derby Heights Care Home, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Derby Heights Care Home?

Our visit checklist for Derby Heights Care Home starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Derby Heights Care Home into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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