Cramlington House

Cramlington · NE23 8AD

Care type
Residential Care Home
Weekly fees
Fees not published
Rating history
GoodRating published Mar 2019
Capacity
63 beds
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RightCareHome analysisDecision snapshot

What the evidence shows

Cramlington House is listed as a residential care home. The historical inspection rating, published before the current registration, is Good (Mar 2019). Family feedback highlights staff kindness and dedication.

Confirm individual care needs, today’s fees and availability with the home. Positive findings do not guarantee a personal fit.

What stands out

  • Family feedback highlights staff kindness and dedication
  • Dementia support

Points to explore

  • Family feedback: communication breakdown between staff and management

What we cannot confirm

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.

Checks for any home

  • Whether the latest public records still match day-to-day care
  • How the home feels in the evening and at weekends
More facility details
Registered provider
Cramlington House Limited
Provider group
-
Local authority
Northumberland

Provider network: 3 homes; 100% rated Good or better (3 Good).

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Five general checklists and four follow-up emails over two weeks to help you research Cramlington House. Keep this profile open as you use the checklists.

Five checklists · Four follow-up emails over two weeks

Reviewing this with family?

Send the same evidence page so everyone can review the current signals and questions.

Cramlington House Inspection Rating & History

The rating history records Good, published before the current registration. Review the dates and any findings below; a data review is not a new inspection.

This rating was published before the current registration. Read it alongside the registration and inspection history below.

Inspection Ratings by Category

Safe
Good · history
Effective
Good · history
Caring
Good · history
Responsive
Outstanding · history
Well-Led
Good · history
Inspection record date
Inspection report published · May 2021
Registered Manager
Sarah Louise Patterson
Explore the Care Home Check after reading the profile
RightCareHome analysisCare fit

Published care capabilities

Listed support includes dementia support. Confirm the support and environment needed for the individual person.

  • Dementia support
Find residential care homes near NE23 8AD

Important limitations

  • Dementia support is listed, but a secure unit and wandering support are not confirmed. Discuss wandering or distress support.
Care services and supported conditionsExplore the published services, specialisms and supported conditions. Confirm individual care needs with the home.

Care Capabilities

Service Types

What type of care is provided

Residential Home

Specialisms

Specialist experience with

Dementia
Adults aged 65+

Staffing

RightCareHome analysisStaffing evidence

Available information about staffing arrangements. Family descriptions of staff appear in the family experiences section; they are not verified staffing levels.

Registered Manager
Sarah Louise Patterson

Cramlington House: Weekly Fees & Funding Options

Fees are not published here. Ask the home for an assessed weekly quote, including care and extras.

Discuss fees with the home

Ask for a written quote covering the care required, what is included and any extras. Use the funding guidance to prepare for your conversation with the home.

RightCareHome only publishes conclusions the evidence supportsA home-specific decision summary and practical questions for your visit

Family Reviews

Loading review patterns and visit prompts.

About this care homeProvider description, registration background and accreditations.

Background context

Home profile

Provider and registration context for Cramlington House, useful once you have already reviewed the main decision sections above.

Cramlington House is a residential care home in Cramlington, North East, operated by Cramlington House Limited since 2023. The home has 63 beds and is an inspection rating of Good in its history, published before the current registration. The home specialises in dementia care.

Contact & location

Will regular visits and day-to-day logistics be practical?

Travel time, nearby GP services, and neighbourhood safety — so the whole family can visit comfortably.

Practical Information

Visitor Accessibility

  • Wheelchair accessible parking
  • Wheelchair accessible entrance
Explore the local areaMap, nearby health services, transport and neighbourhood context.

Location & Neighbourhood

RightCareHome analysisNeighbourhood

Bassington Avenue, Cramlington, NE23 8AD

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Nearby Amenities

Nearest Hospital
3.4 km
Bus Stops (500m)
8 stops
Nearest Train Station
1.1 km

Neighbourhood

Distances and local context help you plan visits. They do not establish how suitable the setting is for an individual resident. Deprivation deciles describe the area: 1 is most deprived and 10 least deprived; they do not assess the home or its care.

Nearest green space

0.7km away

Daily Life

Will daily life feel comfortable and meaningful?

Review activities, food quality, and facilities that most affect your relative's everyday wellbeing.

Dining & Nutrition

Nutrition details available

Key nutrition points first

5/5
Food Hygiene Rating(inspected February 2026)
Food handling:Very good
Premises condition:Good
Food safety management:Very good
Explore daily life at this homeActivities and facilities available at this home.

Facilities & Features

Evidence scope for this section

A reliable facilities inventory is not present in the current public evidence. Confirm the facilities that matter directly with the home; Care Home Check adds the wider quality and risk context.

RightCareHome only publishes conclusions the evidence supportsA home-specific decision summary and practical questions for your visit

Provider Records

Loading provider public-record checks for this home.

Are you the provider for Cramlington House?

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Reviewed before publicationProvider updates do not directly edit this page
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Next Steps

Is Cramlington House a good care home, and what should you do before deciding?

Use the visit checklist and FAQs to compare homes confidently and avoid costly mistakes.

Questions to Ask When Visiting Cramlington House

Take this care home visit checklist with you when you call or visit.

  1. Ask how staff communicate changes in care or health to families.

  2. How do you support residents who wander or become distressed in practice?

  3. Check how often management is available for questions or concerns.

  4. Observe staff interactions with residents for warmth and respect.

Also ask about everyday care

  1. What actions followed the inspection report, and can you show examples?

  2. What are staffing levels on day and night shifts?

    Ask whether these numbers include agency staff.

  3. How are families updated when needs change?

  4. How often is the care plan reviewed, and who is involved?

  5. May we speak with a current resident family member?

Common Questions About Cramlington House

What does the inspection rating for Cramlington House show?

The rating history records Good, published before the current registration. The inspection report was published on 20 May 2021.

Is Cramlington House a good care home?

The rating history records Good, published before the current registration. The inspection report was published on 20 May 2021. Family feedback raises points to discuss with the home. The combined public feedback rating is 4.6 out of 5. No current enforcement actions are recorded. The safest next step is to compare these signals with your visit questions and care needs.

Are Cramlington House's care home fees published?

Ask Cramlington House for a written weekly quote covering the care required, what is included and any extras. Compare the quote with local care home fees in Cramlington.

Is Cramlington House a nursing home or a residential care home?

Cramlington House is registered as a residential care home. Personal care is the listed service. Ask how visiting clinicians and overnight clinical needs are supported.

Does Cramlington House provide dementia care?

Cramlington House specialises in dementia care. The home is registered for this specialism.

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How do we score dementia-specialist homes differently?

We do not treat the phrase 'dementia care' on its own as proof of quality. On RightCareHome, dementia-specialist homes are checked more carefully for dementia-specific fit signals such as whether dementia care is registered, whether secure or wandering support is clearly published, whether nursing cover is available when needs are more complex, and whether inspection or family feedback supports that positioning. If wandering support is not clear in the public data, that becomes a follow-up question rather than a positive signal.

How many beds does Cramlington House have?

Cramlington House has 63 registered beds. Personal care is the listed service.

What do care home reviews say about Cramlington House?

Family feedback raises points to discuss with the home. The combined public feedback rating is 4.6 out of 5.

Are Cramlington House's reviews enough to make a decision?

Cramlington House's public feedback assessment is useful, but it should not be the only reason to choose the home. Treat it as one evidence layer, then compare it with the inspection rating, safety and well-led domains, weekly fees, funding fit, and provider-record questions. Reviews are strongest when they confirm the same strengths or concerns that appear in inspection evidence and your visit questions.

Is Cramlington House safe?

The published inspection Safety rating for Cramlington House is "Good". This rating history predates the current registration. No enforcement actions are currently recorded.

Who operates Cramlington House?

Cramlington House is operated by CRAMLINGTON HOUSE LIMITED (Company registration number: 06985236). Ownership type: independent.

Has Cramlington House had enforcement actions?

There are no current enforcement actions recorded against Cramlington House in the inspection history.

What do public company records show about Cramlington House's provider?

Cramlington House's provider public-record check is: Records reviewed. No material provider-record points to clarify were found in the public records reviewed. The company accounts record is dated 29 June 2024. This is not a credit rating, solvency assessment or prediction about the home.

What continuity questions should families ask Cramlington House?

Ask Cramlington House how care is kept consistent when staffing or residents' needs change, how families are informed about management changes, and what the contract says about notice periods and deposits. Discuss these points with the manager during your visit and ask for key commitments in writing.

What should I compare before choosing Cramlington House?

Before choosing Cramlington House, compare published inspection overall, Safe, and Well-Led ratings with their inspection history, family review volume and repeated themes, published weekly fees and what is included, funding routes accepted by the home, and the operator’s public company records. Compare these points with other care homes in Cramlington to find the best fit for your relative’s care needs, budget and visiting arrangements.

What is Cramlington House's food hygiene rating?

Cramlington House currently has a food hygiene hygiene rating of 5 out of 5. The food hygiene record is dated 26 February 2026.

What questions should I ask when visiting Cramlington House?

When visiting Cramlington House, start by asking the team to ask to see the latest inspection report and what has changed since it, ask how staffing levels work on day and night shifts, and ask how families are updated when needs change. These questions help you test whether the public picture on this page still matches day-to-day reality inside the home.

What does our visit checklist include for Cramlington House?

Our visit checklist for Cramlington House starts with the basics families often miss: the latest inspection report, staffing levels across day and night shifts, how the team updates relatives when needs change, and how care plans are reviewed in practice. On RightCareHome, the page-level checklist is then extended with personalised follow-up questions based on the home’s inspection, review, provider-record and practical signals.

Care Home Check

Turn the findings into a plan for your visit

Care Home Check brings the findings on Cramlington House into a single decision summary, explains how they relate to your choice and gives you a practical plan for your visit.

Topics to take into your visit

  • How the home feels in the evening and at weekends
  • How quickly call bells are answered in practice
  • Whether staffing continuity feels stable on the floor

Use the report to discuss the evidence with your family and prepare for a more focused conversation with the home.

What you receive

  • What do provider records show?

    Understand the provider behind the home and the questions its public records raise.

  • What do review patterns actually suggest?

    Understand the themes in family feedback and how they fit with inspection findings.

  • What should you ask on your visit?

    Get the questions and the reason each one matters here.

A home-specific decision summary and practical questions for your visit

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